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AI Your Way

Matrix42 Intelligence brings AI to every role in your organization – on your terms — driving efficiency, control, and a superior service experience

AI empowering every role in the organization

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For employees

Enhance self-service and digital experience with conversational AI and seamless access to company knowledge across preferred channels.

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For agents in IT and beyond

Accelerate resolution with AI-assisted triage, conversational AI and autonomous workflows.

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For admins

Empower builders to create tailored AI use cases with ease and flexibility, i.e. AI model and data location.

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For AI Center of Excellence and Chief AI Officer

Ensure AI value realization, use case lifecycle management, and transparent, compliant AI.

Towards Proactive Service Management

 
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Outcomes

Make service management easier by cutting workloads, speeding up resolutions, and using smart automation to stop problems before they happen.

Explore Success with Matrix42 Intelligence

Discover how our AI-driven solutions help customers achieve their goals. Read success stories now!

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AI in use – Transforming IT Efficiency at Avarn Security

Avarn Security
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AI-Powered Success in Education

University of Eastern Finland
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Smart AI Simplifies Language Tests

Finnish National Agency for Education

Get started with Matrix42 Intelligence