MATRIX42
  • Products

    Products

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    Service Management

    Streamline IT and Enterprise Services with AI-powered Service Management.

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    Intelligence

    Secure, intuitive, and helpful AI for a happier, more productive and strategic Service Desk.

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    Software Asset Management

    Gather full visibility of all your software and licenses – maximizing value and reducing unnecessary costs.

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    IT Asset Management

    Track and manage all your IT assets in one place – saving you time and money.

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    Unified Endpoint Management

    Manage all your PCs, servers, OS deployments, distribution, patching and inventory.

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    Identity Governance and Administration

    Govern, automate, and protect identities and access rights with an intuitive European IAM solution.

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    Remote Assistance

    Experience the breakthrough in remote maintenance with Matrix42 FastViewer.

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    Endpoint Data Protection

    Secure your endpoints at every possible point and stop valuable data from leaving your company.

    Why Matrix42?

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    AI Your Way

    Bring AI to every role in your organization - on your terms.

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    Cloud Your Way

    All the benefits of cloud, with the flexibility, control and data sovereignty you need.

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    The European Choice

    Software that is built, hosted and supported in Europe.

    Marketplace

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    With Matrix42 FastViewer, you open the door to a world where remote support is faster, more secure and more intuitive than ever before.

    Buy Now
  • Solutions

    Solutions

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    Cost and Compliance

    Get full visibility of all your software and licenses – maximizing their value and reducing unnecessary costs.

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    Process efficiency

    Manage all your PCs, servers, OS deployments, software distribution packages, patching and inventory.

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    Operational agility

    Track and manage all your IT assets in one place – saving you time and money.

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    End User experience

    Secure your endpoints at every possible point and stop valuable data from leaving your company.

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    Intelligent automation

    Experience the breakthrough in remote maintenance with Matrix42 FastViewer!

    Industries

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    Industries

    From the public sector to construction, see how our solutions have helped companies in your industry.

    Services

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    M42 academy

    Enablement and training to maximize the use, configuration and customization of our products.

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    Professional services organization

    Consulting and Delivery Services to support you from initial implementation to ongoing development.

    Get a Free Consultation

    Take the first step toward smarter decisions with our free consultation service.

  • Partners

    Partners program

    Find a partner

    Our partners are industry experts. They have successfully completed the Matrix42 certification program and are dedicated to ensuring the success of your project.

    Become a partner

    Learn more about the benefits of becoming a Matrix42 partner.

  • Resources

    User resources

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    Webinars & events

    Find upcoming events and webinars here and visit us in person or online.

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    Video

    Explore our library of Matrix42 product videos & best practices.

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    Webinar recordings

    Watch our past webinars and gain valuable insights from our experts.

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    Downloads

    White papers, e-books, guides and market studies to download.

    Learn more

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    Success stories

    How we’ve helped transform businesses around the world.

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    Blog

    Stay up to date with the Matrix42 blog and articles.

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    Press room

    Press releases, news and media information.

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    Product news

    Latest releases and product-related news.

    Digitalize and automate 2025

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    The #1 event for European Service
    Wednesday, October 1st, 2025 — Live-streamed from Frankfurt, Germany

    Sign Up Now
  • Company

    M42 careers

    Open positions

    Become one of our talents and share our vision. Join the digital transformation.

    Working at Matrix42

    Our DNA consists of technology, global teams and digitalization.

    About Matrix42

    The European Choice

    Learn what makes Matrix42 the European Choice in service management and why software made in Europe matters.

    Management team

    Get to know the Matrix42 Executive Committee & Advisory Board.

    About us

    Find out more about Matrix42 and our story.

    Contact

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    We are happy to answer your questions.

    Get in Touch
Get Started

Products

  • Service Management
  • Intelligence
  • Software Asset Management
  • IT Asset Management
  • Unified Endpoint Management
  • Identity Governance and Administration
  • Remote Assistance
  • Endpoint Data Protection

Why Matrix42?

  • AI Your Way
  • Cloud Your Way
  • The European Choice

Marketplace

Marketplace-section-image

With Matrix42 FastViewer, you open the door to a world where remote support is faster, more secure and more intuitive than ever before.

Buy Now

Solutions

  • Cost and Compliance
  • Process efficiency
  • Operational agility
  • End User experience
  • Intelligent automation

Industries

  • Industries

Services

  • M42 academy
  • Professional services organization
Get a Free Consultation Take the first step toward smarter decisions with our free consultation service.

Partners program

  • Find a partner
  • Become a partner

User resources

  • Webinars & events
  • Video
  • Webinar recordings
  • Downloads

Learn more

  • Success stories
  • Blog
  • Press room
  • Product news

Digitalize and automate 2025

Resources Megamenu Section Image

The #1 event for European Service
Wednesday, October 1st, 2025 — Live-streamed from Frankfurt, Germany

Sign Up Now

M42 careers

  • Open positions
  • Working at Matrix42

About Matrix42

  • The European Choice
  • Management team
  • About us

Contact

Contact Megamenu Image

We are happy to answer your questions.

Get in Touch
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End-User Experience

Self-service tools designed to build shareholder value by increasing user satisfaction and departmental efficiency.

Get in touch
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Transform workflows. Maximize shareholder value.

With our intuitive self-service tools, you can create workflows that benefit everyone.

Illustration: Empower users

Empower users

With an intuitive self-service platform, making and solving requests is simpler than ever.

Illustration: Increase productivity

Increase productivity

With all the knowledge users need in front of them, they can resolve issues and get back to work quicker.

Illustration: Grow loyalty

Grow loyalty

With an improved user experience, teams will be happier and more likely to stay longer.

3 ways it can transform your business

We get it, no two businesses are the same. That's why there's a number of ways you can use our End User-Experience solution within your work.

Illustration: Manage workflows

Manage workflows

Set up fast and efficient IT processes that work for employees and your customers – wherever they need to work.

Illustration: Control lost devices

Control lost devices

If a device is misplaced or stolen, simply locate it in your inventory and take quick action to protect it – and its data.

Illustration: Order and procurement

Order and procurement

Manage requests and approvals with Service Catalog. It does all the necessary checks, before automatically downloading the software onto the user's device.

A man is working on a vehicle in a workshop.

See End-User Experience in action

"The FAYAT Group operates 160 subsidiaries. We needed a solution that could adapt to the complexity of our setup."

Thierry Tellier

Deputy Head of IT Operations FAYAT
READ MORE

Products in this solution

Each of our solutions are made up of our intuitively renowned products. See what's included in our End User-Experience solution.

A woman is sitting in an office, smiling, wearing a headset, and working on a computer.
PRODUCT

IT Service Management

Automate your service desk and make your IT infrastructure work harder – meaning less work for your team, and higher customer satisfaction.

Learn more
Woman and man working on laptops in an open-plan office with shelves in the background
PRODUCT

Unified Endpoint Management

Manage all your PCs, servers, OS deployments, software distribution packages, patching and inventory – from one single platform.

Learn more
Focused team working together on screens in a modern IT workspace
PRODUCT

Software Asset Management

Get full visibility of all your software and licenses – maximizing their value and reducing unnecessary costs.

Learn more

FAQS

How can Matrix42 address our specific business problem?

Each of our solutions are designed to tackle a range of business challenges. They consist of multiple products that help you optimize workflows, improve productivity, and enhance user experiences. If you're unsure which one is best suited for you business, get in touch and we'll be happy to help you.

Can Matrix42 software seamlessly integrate with my existing IT infrastructure?

Yes. It's designed with flexibility in mind and integrates seamlessly with your current systems and tools. Plus, it's 3x quicker to implement, meaning disruption is minimized and you can start seeing value sooner.

How does Matrix42 ensure data security and compliance?

We implement tough security measures, including encryption, access controls, and regular audits, to safeguard your sensitive information. Our solutions align with all industry regulations and standards, ensuring data privacy and regulatory compliance.

What level of support and training can we expect during implementation and ongoing usage?

We support you all the way – from implementation to beyond. You can reach out to our team at any point via phone, email or through the our Support Portal. Each of our products come with comprehensive documentation. But there are a number of ways you can learn how to use our products. From online training courses, to video tutorials. We also run webinars and workshops where you can learn from our experts and chat with other users.

Is there a trial or demo available for Matrix42 products?

Yes, you can try each of our products free for 30 days. And if you need any more information, or have any questions, our support team is ready to find answers at any time.

Need help with something?

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Matrix 42
Digitalize & Automate
  • Our Products
    • Service Management Overview
    • Enterprise Service Management
    • IT Service Management
    • IT Asset Management (CMDB)
    • Software Asset Management
    • Unified Endpoint Management
    • Endpoint Data Protection
    • Identity Governance and Administration
    • FastViewer
    • Intelligence
  • Our Solutions
    • End User Experience
    • Process Efficiency
    • Cost and Compliance
    • Operational Agility
    • Intelligent Automation
  • Company
    • Why Matrix42
    • Management Team
    • Success Stories
    • How to buy
    • Industries
    • Events and Webinars
    • Marketplace
    • Support
    • Careers
    • Supplier Code of Conduct
    • Matrix42 Academy
    • Contact
  • Partner
    • Find a Partner
    • Become a Partner
    • Partner Portal
  • Terms and Conditions
  • Imprint
  • Data Privacy Policy
  • Accessibility