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Videos

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CUSTOMER STORY

Vaisala

What happens when you bring all support services together in one place? Jesse Sahlman, Service Manager at Vaisala, explains how a unified service portal has made it simple for employees to find the help they need.By consolidating different IT and business support channels into a single Enterprise Service Management platform, Vaisala has created a smoother and more efficient experience for their team.

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Avarn Security

Discover how businesses are transforming their operations with Matrix42 in our latest "Customer Success Stories" video with Waltteri Wolin from Avarn Security.

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Mrs. Cinzia Spagno – Azienda Sanitaria Universitaria Giuliano Isontina

See how Mrs. Cinzia Spagno shares her success story on how smarter IT management leads to improved efficiency and optimized resource utilization. Curious to see how innovation is driving better results? Watch the full video to uncover how Matrix42 solutions are empowering businesses to meet modern challenges head-on.

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Azienda Sanitaria Universitaria Giuliano Isontina

Discover how businesses are transforming their operations with Matrix42 in our latest "Customer Success Stories" video. Hear from Ing. Davide Salute of S.C. Informatica e Telecomunicazioni, Azienda Sanitaria Universitaria Giuliano Isontina, as he explains how their organization leverages our solutions to improve efficiency, manage resources effectively, and meet growing demands. Watch now to learn how smarter IT management is delivering outstanding results. Together, we drive innovation forward!

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Ville d'Annecy

How can IT teams stay ahead while balancing efficiency and service quality? Discover how Elodie Vausselin, IT Project Manager at Ville d'Annecy, leveraged Matrix42 to revolutionize their IT Service Management (ITSM) processes From speeding up asset management to enhancing ticketing systems, she shares how Matrix42 became their ultimate ITSM solution.

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Organizational transformation with Matrix42 | Customer Story Wittmann Group

The Wittmann Group has experienced strong growth and now employs 2,400 people worldwide. Gerald Danko, CIO, reports on how the Wittmann Group and Matrix42 succeeded in uniting various ticket systems and departments with a common solution and creating clear added value for all employees.

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Acute need for action in IT

How can a healthcare facility benefit from a modern IT ticketing system? Answers to this question can be found in our customer video with Friedrich-Ebert-Krankenhaus (FEK) Neumünster.

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Ticket system meets ticket system

The nationwide transport company uses an ITSM solution from Matrix42 to identify and resolve technical problems - for example at ticket machines - more quickly.

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The "Swiss Army Knife" for business | Customer Story Endress + Hauser

With the development of its own HR application in the existing Matrix42 Workspace Management, Endress + Hauser now manages employment contract data and drafts, as well as fully automating onboarding and offboarding. Günter Ciperle, Michael Krause and Susanne Puppato report on how the solution was implemented and why it is now the "Swiss army knife" for service management in the company in our customer story.

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Cross-functional processes for company-wide business benefits @ALHO

With 1,300 employees at 15 locations, the ALHO Group is one of the leading suppliers and manufacturers in module construction. We were able to visit ALHO and learn first-hand how Matrix42 solutions help to optimize internal company processes - far beyond the IT department.