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About Us

We help customers to Digitalize and Automate their Work.

>600

Employees

5,000

Customers

300

Partners

The European Choice in service management

Frankfurt_V1

Matrix42 is a company based in Frankfurt am Main, which helps organizations to digitalize and automate their work in order to relieve the burden on IT and HR departments. As a service management provider, we accelerate the digital transformation of our customers in times of skills shortages.  We offer “Cloud Your Way”, which allows customers to decide for themselves how they want to use our technology: publicly, regionally or in their data center. Matrix42 is already active in Spain, France, Italy, Poland, the Middle East and the Northern European countries in addition to the DACH region.

Our goal: We are Building The European Choice in service management.

Our Values

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We Love Customers

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Make It Happen

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Better Every Day

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With Respect

93%

Customer satisfaction rate

3x

Quicker to implement

51%

ROI using our ESM Platform

30

Years of experience

Our Office Locations

With employees located in 13 countries, we have 9 offices located in:

Daytime skyline of Frankfurt with modern skyscrapers under a mostly clear sky.
Germany

Frankfurt

Evening view from slightly above the rooftops of Bucharest, overlooking a street in the historic Old Town with warm lighting and a calm atmosphere.
Romania

Bucharest

Elevated view over Kyiv with the golden angel statue in the center foreground, seen from behind, overlooking the cityscape in the background.
Ukraine

Kyiv

Evening view of Lucerne with historic buildings lining the edge of the lake, their reflections shimmering on the calm water.
Switzerland

Lucerne

Evening aerial view of Vienna with the cityscape stretching toward the horizon and the river winding through the scene.
Austria

Vienna

Sunset view of Madrid with four prominent skyscrapers silhouetted against the glowing sky.
Spain

Madrid

Aerial view of Milan showing a mix of modern skyscrapers, a green park, and parts of the historic old town.
Italy

Milan

Evening view of Paris with the Eiffel Tower centered in the frame and the sun setting in the background, casting a warm glow over the city.
France

Paris

A road crossing over water with small islands nearby and a distant view of Espoo on the horizon.
Finland

Espoo

Get to know us better

CEO Niilo Fredrikson gives a presentation on stage, with the text “Matrix42 + efecte – Digitalize and Automate Your Work” visible on the screen behind him.

Management Team

Get to know our Management Team!

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Blog

Read here about some Insights from our Colleagues.

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Press Room

Read our newest Press Releases here.

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Career

Become a part of the Team!

Awards and certifications

PinkVERIFYTM Certified 11 Processes
IT Service Management, SERVIEW GmbH
IPI_Award_2023_GOLD_Digital-Workspace-01

Service Desk, techconsult GmbH
Client Lifecycle Management, techconsult GmbH
Strong Performer, The Forrester WaveTM- Unified Endpoint Management, Q4 2019
ISMSC
Gartner Magic Quadrant for Enterprise Mobility Management Suites 2017
Accelerator Unified Endpoint Management, Crisp Vendor Universe 2017 _ 2018 Workplace und Mobility Vendor & Service Provider Comparison

Ready to try Matrix42?

Career at Matrix42