Skip to content

The new Matrix42

The European Choice in Service Management

Digitalize and Automate 2024

The yearly streaming event from experts for experts in ITSM, ESM, IAM and AI.

ITSM Buyer's Guide

The selection of a new ITSM tool should be well thought out, but not complicated. Our ITSM Buyer's Guide helps you to analyze your needs in a structured way, set up an efficient selection process and get the key stakeholders on board.


AI in Service Management

Helping service desk teams and end-users to work smarter and solve issues quicker at a lower cost of service.


Contact

From questions about implementation and products, to trials and pricing, we have all the knowledge you need to help get you started.

Meeting Your IT Goals

 

03_EndUser Experience_Card Image

End User Experience

Self-service tools designed to build shareholder value by increasing user satisfaction and departmental efficiency.

04_Process Efficiency_Card Image

Process Efficiency

Increase productivity using flexible and highly scalable tools that transcend lines of business.

05_Cost _ Compliance_Card Image

Cost and Compliance

Build a strong financial foundation that helps you take control of governance, risk and compliance.

02_Operational Agility_Card Image

Operational Agility

Know what’s in your enterprise, secure it, and maintain uninterrupted business continuity.

01_Intelligent Automation_Card Image

Intelligent Automation

Gain control of complex manual processes through autonomous execution.

IT AND ENTERPRISE SERVICE MANAGEMENT PUREPLAY SOLUTIONS
MATRIX42 NAMED TOP VENDOR 2023

Customer Satisfaction

Customer Satisfaction

Global Winner

Global Winner

Market Leader

Market Leader

Price Versus Value

Price Versus Value

Recommendation-Index

Recommendation Index

Introducing the RIA Market Study 2023: Matrix42 - the top choice for IT and Enterprise Service Management.
Get your download now!

Make good, more efficient

Just because your current system works well, doesn't mean it's optimized. See why thousands of businesses choose Matrix42.

51%

ROI using our ESM Platform

10M

Daily users worldwide

93%

Customer satisfaction rate

3x

Quicker to implement

Matrix42-CS-ESM-SAM-0058-Case-Study-Uni-Wien-EN

Working smarter, not harder

"With the help of Matrix42, we found a more
effective way to manage our software assets."

Eva Schadinger

Managed Services University of Vienna

Over 5000 companies trust us. Here's why:

PinkVERIFYTM Certified 11 Processes

PinkVERIFYTM Certified 11 Processes

IT Service Management, SERVIEW GmbH

IT Service Management, SERVIEW GmbH

Service Desk, techconsult GmbH

Service Desk, techconsult GmbH

Ready to try?