ESM-ITSM Solution

The Matrix42 enterprise IT service management platform provides solutions that automate and simplify business processes to improve productivity, security, control, and user experience.

get in touch

Meeting Your IT Goals

IT Service Management

Automate your service desk and make your IT infrastructure work harder – meaning less work for your team, and higher customer satisfaction.

Learn more

IT Asset Management

Track and manage all your IT assets in one place – with a comprehensive inventory and intelligent updates.

Learn more

Unified Endpoint Management

Manage all your PCs, servers, OS deployments, software distribution packages, patching and inventory – from one single platform.

Learn more

Software Asset Management

Get full visibility of all your software and licenses – maximizing their value and reducing unnecessary costs.

Learn more

Endpoint Data Protection

Secure your endpoints at every possible point and stop valuable data from leaving your company.

Learn more

End User Experience

Self-service tools designed to build shareholder value by increasing user satisfaction and departmental efficiency.

Learn More

Process Efficiency

Increase productivity using flexible and highly scalable tools that transcend lines of business.

Learn More

Cost and Compliance

Build a strong financial foundation that helps you take control of governance, risk and compliance.

Learn More

Operational Agility

Know what’s in your enterprise, secure it, and maintain uninterrupted business continuity.

Learn More

Intelligent Automation

Gain control of complex manual processes through autonomous execution.

Learn More

SAP Compliance

Identify licenses you don't need, remove duplicate user accounts and optimize your software licensing. Making license audits transparent and verifiable.

Remote Assistance

Fully-integrated web-based solution that allows you to access and control your remote computers and servers from a centralized web interface. With this solution, you can remotely troubleshoot and maintain your devices, transfer and synchronize files, and resolve issues without requiring an IT expert to be physically on site.

Discovery and Dependency Mapping

Automatically capture and monitor your IT landscape in real time. Get full visibility of all your business services – apps, network, cloud, storage, and devices.

Premium Support

Get customized, priority 24/7 support and maintenance. With a dedicated support person, higher SLAs and extensive maintenance services.

Oracle Compliance

A comprehensive inventory of all your Oracle Database products, options and packs – so you can stay compliant, save costs and be audit-ready at all times.

IBM Compliance

See your entire IBM license usage and optimize your costs. With a comprehensive dashboard, you'll have maximum transparency to minimize audit risks.

License Intelligence Service Premium

Accurately detect and manage your licenses. With continuous updates, it automatically identifies over 115,000 software products from more than 8,750 vendors.

Cloud Cost Management

Track cloud spending from Microsoft Azure, AWS and more. Maximize costs and stay compliant when using hybrid benefits or bring your own license programs.