Success Story Listing

A student at the University of Vienna sits at a laptop in the library, with other students studying in the background.

Transforming software asset management for the University of Vienna.

SOFTWARE ASSET MANAGEMENT

Streamlining Finnish National Language Certificate Administration with Conversational AI

M42 Intelligence

Aerial view of Tampere, Finland, showing a river flowing through the city with tree-lined banks, red-brick industrial buildings, smokestacks, and a mix of modern and historic architecture under a partly cloudy sky.

The City of Tampere: Transforming IT with Solutions Made in Europe for Europe

Service Management

20 Years of Success: How SIEGENIA Transformed Service Management

Enterprise Service Management

From ITSM to ESM Serving Employees and Businesses

IT SERVICE MANAGEMENT

A man is working on a vehicle in a workshop.

Managing IT infrastructure at 160 companies for FAYAT.

IT SERVICE MANAGEMENT

A finger in a suit touches the screen of a tablet or smartphone, whose surface reflects the image of the finger.

Securing 380,000+ devices for Fastweb.

UNIFIED ENDPOINT MANAGEMENT

A man wearing safety clothing is working on a construction site.

Unifying three IT departments for Habau Group.

IT ASSET MANAGEMENT

Standardizing Sprinkenhof's IT service processes.

ENDPOINT DATA PROTECTION

IT Service Management

Success Story

Agile IT services for a better work environment

Matrix42 enables the Chamber of Labor of Upper Austria to enhance service processes related to digital workplaces, ensuring continuous support for its 650,000 members.

Success Story

New service portal improves user experience and support quality

The Cristal Union cooperative has modernized its IT service processes with Matrix42 and IT-tude by Infodis and can better support users in their everyday work.

Success Story

Central platform for global service management

The agricultural research center CIRAD integrates services from different departments with Matrix42 and ensures greater transparency and faster processing of requests.

Success Story

Organizational transformation powered by Matrix42

How the WITTMANN Group created a single point of contact between IT and users with ITSM from Matrix42.

Success Story

From IT tool to "Swiss army knife" for business

How Endress+Hauser Flow ensures seamless user experiences with Enterprise Service Management from Matrix42.

Success Story

"We’re all in on Digital Experience!"

How ALHO dramatically increases efficiency by supporting cross-functional business processes with Matrix42 Enterprise Service Management

Success Story

From patchwork to holistic "IT ERP system"

How GRIMME is reaping the benefits of transparency and data clarity with Matrix42 Enterprise Service Management.

Success Story

Next Service Level - With Matrix42, increasing demand at the Schweinfurt Deaconry is met via the cloud

How Schweinfurt Deaconry is redefining the quality of its service processes with integrated enterprise service management from the cloud.

Success Story

Matrix42 – The centralized service platform for more than 1,700 services

How the Karlsruhe District Office dramatically improves service quality with Matrix42 Digital Workspace Management.

Success Story

The ERP system for IT - Matrix42 Digital Workspace Management at ALBA Group

IT Service Management Automation Deluxe – integrating service providers at ALBA Group.

Success Story

IT diversity meets efficiency - Enterprise Service Management at Raiffeisen Landesbank Kärnten

Increasing the value of IT service management in the data center at Raiffeisen Landesbank Kärnten

Success Story

All for one and one for all

Matrix42 Enterprise Service Management in use at Alnatura

Success Story

Cross-enterprise unification of three IT departments – with Matrix42 Digital Workspace Management

How the HABAU GROUP has comprehensively automated assets, services and processes with Matrix42 Digital Workspace Management.

Success Story

Compliance for Audits Thanks to Automated Processes

Stadtwerke Speyer GmbH Service Management

Success Story

Enterprise Service Management that payed off within 12 months

Case Study Infineon Technologies AG Enterprise Service Management (ESM)

Success Story

Process automation without media breaks

Reorganization of the workplace management at the Zweckverband Kommunale Datenverarbeitung Oldenburg automated 75% of the manual IT administration.

Success Story

Automation Instead of Manual Updates

Workspace Management at Olymp Bezner

Success Story

From silo to group-wide workspace management solution

Fayat implements Matrix42 Solution to fully manage the PC infrastructure at its 160 Subsidiaries

Software Asset Management

Succes Story

A Cost-Effective Compliance Strategy

Full license compliance at lower costs: Basler Kantonalbank (BKB) achieves these goals with Software Asset Management from Matrix42 and a Managed Service from Crayon.

Success Story

Bye bye complexity - workplace management redefined

How the University of Vienna generates daily reports on ordering, requirements and licenses.

Success Story

Greater Transparency Thanks to Unified and Integrated IT Service Processes

Unified Endpoint Management at Sprinkenhof

Success Story

From silo to group-wide workspace management solution

Fayat implements Matrix42 Solution to fully manage the PC infrastructure at its 160 Subsidiaries

Success Story

License management for complex organized social enterprises

Software Asset Management License management for complex organizational structure

Unified Endpoint Management

Success Story

Digital Workspace Management – Now, Fully Automated

Digital Workspace Management VfL Wolfsburg Fussball GmbH

Success Story

CoServ meets all IT requirements with a single integrated system

Unified Endpoint Management

Success Story

Protection against sophisticated cyber attacks

Endpoint Security ZAE Bayern

Success Story

IT team relieved - Software Management in record time

RENA Technologies Unified Endpoint Management

Success Story

Powerful device management meets efficiency

Unified Endpoint Management at Fastweb

Success Story

License management for complex organized social enterprises

Software Asset Management License management for complex organizational structure

IAM

Metsähallitus made demanding identity management easy with Matrix42

May 19, 2025

UNLOCKING BUSINESS POTENTIAL

Transforming software asset management for the University of Vienna.

Streamlining Finnish National Language Certificate Administration with Conversational AI

The City of Tampere: Transforming IT with Solutions Made in Europe for Europe

20 Years of Success: How SIEGENIA Transformed Service Management

From ITSM to ESM Serving Employees and Businesses

Managing IT infrastructure at 160 companies for FAYAT.

Securing 380,000+ devices for Fastweb.

Unifying three IT departments for Habau Group.

Standardizing Sprinkenhof's IT service processes.

IT Service Management

Agile IT services for a better work environment

New service portal improves user experience and support quality

Central platform for global service management

Organizational transformation powered by Matrix42

From IT tool to "Swiss army knife" for business

"We’re all in on Digital Experience!"

From patchwork to holistic "IT ERP system"

Next Service Level - With Matrix42, increasing demand at the Schweinfurt Deaconry is met via the cloud

Matrix42 – The centralized service platform for more than 1,700 services

The ERP system for IT - Matrix42 Digital Workspace Management at ALBA Group

IT diversity meets efficiency - Enterprise Service Management at Raiffeisen Landesbank Kärnten

All for one and one for all

Cross-enterprise unification of three IT departments – with Matrix42 Digital Workspace Management

Compliance for Audits Thanks to Automated Processes

Enterprise Service Management that payed off within 12 months

Process automation without media breaks

Automation Instead of Manual Updates

From silo to group-wide workspace management solution

Software Asset Management

A Cost-Effective Compliance Strategy

Bye bye complexity - workplace management redefined

Greater Transparency Thanks to Unified and Integrated IT Service Processes

From silo to group-wide workspace management solution

License management for complex organized social enterprises

Unified Endpoint Management

Digital Workspace Management – Now, Fully Automated

CoServ meets all IT requirements with a single integrated system

Protection against sophisticated cyber attacks

IT team relieved - Software Management in record time

Powerful device management meets efficiency

License management for complex organized social enterprises

Identity Governance and Administration (IGA)

Metsähallitus made demanding identity management easy with Matrix42

Digital Workspace Management – Now, Fully Automated