MATRIX42
  • Products

    Products

    List Caret Icon
    Service Management

    Streamline IT and Enterprise Services with AI-powered Service Management.

    List Caret Icon
    Intelligence

    Secure, intuitive, and helpful AI for a happier, more productive and strategic Service Desk.

    List Caret Icon
    Software Asset Management

    Gather full visibility of all your software and licenses – maximizing value and reducing unnecessary costs.

    List Caret Icon
    IT Asset Management

    Track and manage all your IT assets in one place – saving you time and money.

    List Caret Icon
    Unified Endpoint Management

    Manage all your PCs, servers, OS deployments, distribution, patching and inventory.

    List Caret Icon
    Identity Governance and Administration

    Govern, automate, and protect identities and access rights with an intuitive European IAM solution.

    List Caret Icon
    Remote Assistance

    Experience the breakthrough in remote maintenance with Matrix42 FastViewer.

    List Caret Icon
    Endpoint Data Protection

    Secure your endpoints at every possible point and stop valuable data from leaving your company.

    Why Matrix42?

    List Caret Icon
    AI Your Way

    Bring AI to every role in your organization - on your terms.

    List Caret Icon
    Cloud Your Way

    All the benefits of cloud, with the flexibility, control and data sovereignty you need.

    List Caret Icon
    The European Choice

    Software that is built, hosted and supported in Europe.

    Marketplace

    Marketplace-section-image

    With Matrix42 FastViewer, you open the door to a world where remote support is faster, more secure and more intuitive than ever before.

    Buy Now
  • Solutions

    Solutions

    List Caret Icon
    Cost and Compliance

    Get full visibility of all your software and licenses – maximizing their value and reducing unnecessary costs.

    List Caret Icon
    Process efficiency

    Manage all your PCs, servers, OS deployments, software distribution packages, patching and inventory.

    List Caret Icon
    Operational agility

    Track and manage all your IT assets in one place – saving you time and money.

    List Caret Icon
    End User experience

    Secure your endpoints at every possible point and stop valuable data from leaving your company.

    List Caret Icon
    Intelligent automation

    Experience the breakthrough in remote maintenance with Matrix42 FastViewer!

    Industries

    List Caret Icon
    Industries

    From the public sector to construction, see how our solutions have helped companies in your industry.

    Services

    List Caret Icon
    M42 academy

    Enablement and training to maximize the use, configuration and customization of our products.

    List Caret Icon
    Professional services organization

    Consulting and Delivery Services to support you from initial implementation to ongoing development.

    Get a Free Consultation

    Take the first step toward smarter decisions with our free consultation service.

  • Partners

    Partners program

    Find a partner

    Our partners are industry experts. They have successfully completed the Matrix42 certification program and are dedicated to ensuring the success of your project.

    Become a partner

    Learn more about the benefits of becoming a Matrix42 partner.

  • Resources

    User resources

    List Caret Icon
    Webinars & events

    Find upcoming events and webinars here and visit us in person or online.

    List Caret Icon
    Video

    Explore our library of Matrix42 product videos & best practices.

    List Caret Icon
    Webinar recordings

    Watch our past webinars and gain valuable insights from our experts.

    List Caret Icon
    Downloads

    White papers, e-books, guides and market studies to download.

    Learn more

    List Caret Icon
    Success stories

    How we’ve helped transform businesses around the world.

    List Caret Icon
    Blog

    Stay up to date with the Matrix42 blog and articles.

    List Caret Icon
    Press room

    Press releases, news and media information.

    List Caret Icon
    Product news

    Latest releases and product-related news.

    Digitalize and automate 2025

    Resources Megamenu Section Image

    The #1 event for European Service
    Wednesday, October 1st, 2025 — Live-streamed from Frankfurt, Germany

    Sign Up Now
  • Company

    M42 careers

    Open positions

    Become one of our talents and share our vision. Join the digital transformation.

    Working at Matrix42

    Our DNA consists of technology, global teams and digitalization.

    About Matrix42

    The European Choice

    Learn what makes Matrix42 the European Choice in service management and why software made in Europe matters.

    Management team

    Get to know the Matrix42 Executive Committee & Advisory Board.

    About us

    Find out more about Matrix42 and our story.

    Contact

    Contact Megamenu Image

    We are happy to answer your questions.

    Get in Touch
Get Started

Products

  • Service Management
  • Intelligence
  • Software Asset Management
  • IT Asset Management
  • Unified Endpoint Management
  • Identity Governance and Administration
  • Remote Assistance
  • Endpoint Data Protection

Why Matrix42?

  • AI Your Way
  • Cloud Your Way
  • The European Choice

Marketplace

Marketplace-section-image

With Matrix42 FastViewer, you open the door to a world where remote support is faster, more secure and more intuitive than ever before.

Buy Now

Solutions

  • Cost and Compliance
  • Process efficiency
  • Operational agility
  • End User experience
  • Intelligent automation

Industries

  • Industries

Services

  • M42 academy
  • Professional services organization
Get a Free Consultation Take the first step toward smarter decisions with our free consultation service.

Partners program

  • Find a partner
  • Become a partner

User resources

  • Webinars & events
  • Video
  • Webinar recordings
  • Downloads

Learn more

  • Success stories
  • Blog
  • Press room
  • Product news

Digitalize and automate 2025

Resources Megamenu Section Image

The #1 event for European Service
Wednesday, October 1st, 2025 — Live-streamed from Frankfurt, Germany

Sign Up Now

M42 careers

  • Open positions
  • Working at Matrix42

About Matrix42

  • The European Choice
  • Management team
  • About us

Contact

Contact Megamenu Image

We are happy to answer your questions.

Get in Touch
  • Italiano
  • Español
  • Deutsch
  • English
  • There are no suggestions because the search field is empty.

Professional Services Organization 

Our Consulting and Delivery Services, provided by the Professional Services Organization (PSO) at Matrix42, are designed to guide and support you from initial implementation and specific projects to ongoing development. Whether you’re a customer or a partner, we work hand-in-hand to tailor Matrix42 solutions to your unique requirements, ensuring long-term success and operational efficiency.

Our Service Offerings:

Illustration: Maintenance

Maintenance

To keep your system running smoothly, we offer Health Checks, which are regular or one-time reviews of your customizations to maintain system stability, for example, before updates. Additionally, our Administration Services allow you to outsource ongoing application management and development, freeing up your internal resources for other priorities.

Illustration: Continuous Development

Continuous Development

As your business evolves, our Continuous Services provide flexible, time- and resource-efficient support tailored to your organization’s needs. For more complex setups, we also offer Full-Scale Customization to adapt and scale your system for intricate environments.

Illustration: Implementation

Implementation

Our implementation services cover every stage of your setup. Starting with a Pre-Study, we conduct an initial analysis to align solution goals with your business needs. This is followed by a Proof of Concept to demonstrate the functionality of our solutions within your environment. Finally, our Solution Consultancy ensures the implementation and development of your Matrix42 solution according to our best practices.

Illustration: Processes

Processes

Throughout each step, many business processes are involved. Our Advisory Consultants can help you optimize and align your processes with best practices as well as with our solutions.

For Partners

We offer the same services to partners, helping them succeed with their customers or manage their own projects effectively. Our offering includes:

Competence

Collaborate directly with one of our consultants or solution architects to deliver the best solutions for your customers.

Experience

Have one of our experienced consultants or solution architects accompany you on your first projects or complex engagements with special challenges – either shadowing you to provide feedback or allowing you to shadow them and expand your knowledge. As part of this collaboration, our team can also perform a Health Check to validate your work and ensure optimal results.

Excellence

Collaborate with one of our top experts to plan and manage complex projects or implementations.

Our Team:

Our skilled team of Service Managers, Project Managers, Technical Consultants, Advisory Consultants, and Solution Architects brings deep expertise across various domains. With professionals at different levels of seniority, we ensure that each project is handled by the most suitable expert.

Partner Collaboration & Managed Services:

We work closely with trusted service delivery partners to provide comprehensive solutions for your projects. By coordinating efforts and combining expertise, we ensure seamless collaboration, whether we lead the project or contribute as part of a joint team. This approach allows us to support everything from individual implementations to complex, long-term co-development projects designed to meet your specific needs.

 

 

Training

In addition to individual training sessions, our consultants lead public training sessions designed to empower our customers and partners. Learn more about our training programs.

Contact

For all consulting service requests, please contact us at: service@matrix42.com

Phone:

+49 69 6677 88650

Matrix 42
Digitalize & Automate
  • Our Products
    • Service Management Overview
    • Enterprise Service Management
    • IT Service Management
    • IT Asset Management (CMDB)
    • Software Asset Management
    • Unified Endpoint Management
    • Endpoint Data Protection
    • Identity Governance and Administration
    • FastViewer
    • Intelligence
  • Our Solutions
    • End User Experience
    • Process Efficiency
    • Cost and Compliance
    • Operational Agility
    • Intelligent Automation
  • Company
    • Why Matrix42
    • Management Team
    • Success Stories
    • How to buy
    • Industries
    • Events and Webinars
    • Marketplace
    • Support
    • Careers
    • Supplier Code of Conduct
    • Matrix42 Academy
    • Contact
  • Partner
    • Find a Partner
    • Become a Partner
    • Partner Portal
  • Terms and Conditions
  • Imprint
  • Data Privacy Policy
  • Accessibility