Professional Services Organization
Our Consulting and Delivery Services, provided by the Professional Services Organization (PSO) at Matrix42, are designed to guide and support you from initial implementation and specific projects to ongoing development. Whether you’re a customer or a partner, we work hand-in-hand to tailor Matrix42 solutions to your unique requirements, ensuring long-term success and operational efficiency.
Our Service Offerings:
Maintenance
To keep your system running smoothly, we offer Health Checks, which are regular or one-time reviews of your customizations to maintain system stability, for example, before updates. Additionally, our Administration Services allow you to outsource ongoing application management and development, freeing up your internal resources for other priorities.
Continuous Development
As your business evolves, our Continuous Services provide flexible, time- and resource-efficient support tailored to your organization’s needs. For more complex setups, we also offer Full-Scale Customization to adapt and scale your system for intricate environments.
Implementation
Our implementation services cover every stage of your setup. Starting with a Pre-Study, we conduct an initial analysis to align solution goals with your business needs. This is followed by a Proof of Concept to demonstrate the functionality of our solutions within your environment. Finally, our Solution Consultancy ensures the implementation and development of your Matrix42 solution according to our best practices.
Processes
Throughout each step, many business processes are involved. Our Advisory Consultants can help you optimize and align your processes with best practices as well as with our solutions.
For partners
We offer the same services to partners, helping them succeed with their customers or manage their own projects effectively. Our offering includes:
Competence
Collaborate directly with one of our consultants or solution architects to deliver the best solutions for your customers.
Experience
Have one of our experienced consultants or solution architects accompany you on your first projects or complex engagements with special challenges – either shadowing you to provide feedback or allowing you to shadow them and expand your knowledge. As part of this collaboration, our team can also perform a Health Check to validate your work and ensure optimal results.
Excellence
Collaborate with one of our top experts to plan and manage complex projects or implementations.
Training
In addition to individual training sessions, our consultants lead public training sessions designed to empower our customers and partners. Learn more about our training programs.
Contact
For all consulting service requests, please contact us at: service@matrix42.com
Phone:
+49 69 6677 88650