AI Your Way
Matrix42 Intelligence brings AI to every role in your organization - on your terms - driving efficiency, control, and a superior service experience.
AI Empowering every role in the organization
For employees
Enhance self-service and digital experience with conversational AI and seamless access to company knowledge across preferred channels.
For agents in IT and beyond
For agents in IT and beyond
Accelerate resolution with AI-assisted triage, conversational AI and autonomous workflows.
For admins
For admins
Empower builders to create tailored AI use cases with ease and flexibility, i.e. AI model and data location.
For AI Center of Excellence and Chief AI Officer
For AI Center of Excellence and Chief AI Officer
Ensure AI value realization, use case lifecycle management, and transparent, compliant AI.
Towards proactive Service Management
From intelligent self-service and text-to-code automation to autonomous investigation and predictive forecasting, Matrix42 Intelligence helps you shift from reactive to proactive service management.
Outcomes
Make service management easier by cutting workloads, speeding up resolutions, and using smart automation to stop problems before they happen.
Explore Success with Matrix42 Intelligence
Discover how our AI-driven solutions help customers achieve their goals. Read success stories now!
AI in use - Tranforming IT efficiency at Avarn Security
Avarn Security
AI-powered success in Education
University of Eastern Finland
Smart AI Simplifies Language Tests
Finnish National Agency for Education