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  • Products

    Products

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    Service Management

    Streamline IT and Enterprise Services with AI-powered Service Management.

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    Intelligence

    Secure, intuitive, and helpful AI for a happier, more productive and strategic Service Desk.

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    Software Asset Management

    Gather full visibility of all your software and licenses – maximizing value and reducing unnecessary costs.

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    IT Asset Management

    Track and manage all your IT assets in one place – saving you time and money.

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    Unified Endpoint Management

    Manage all your PCs, servers, OS deployments, distribution, patching and inventory.

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    Identity Governance and Administration

    Govern, automate, and protect identities and access rights with an intuitive European IAM solution.

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    Remote Assistance

    Experience the breakthrough in remote maintenance with Matrix42 FastViewer.

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    Endpoint Data Protection

    Secure your endpoints at every possible point and stop valuable data from leaving your company.

    Why Matrix42?

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    AI Your Way

    Bring AI to every role in your organization - on your terms.

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    Cloud Your Way

    All the benefits of cloud, with the flexibility, control and data sovereignty you need.

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    The European Choice

    Software that is built, hosted and supported in Europe.

    Marketplace

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    With Matrix42 FastViewer, you open the door to a world where remote support is faster, more secure and more intuitive than ever before.

    Buy Now
  • Solutions

    Solutions

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    Cost and Compliance

    Get full visibility of all your software and licenses – maximizing their value and reducing unnecessary costs.

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    Process efficiency

    Manage all your PCs, servers, OS deployments, software distribution packages, patching and inventory.

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    Operational agility

    Track and manage all your IT assets in one place – saving you time and money.

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    End User experience

    Secure your endpoints at every possible point and stop valuable data from leaving your company.

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    Intelligent automation

    Experience the breakthrough in remote maintenance with Matrix42 FastViewer!

    Industries

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    Industries

    From the public sector to construction, see how our solutions have helped companies in your industry.

    Services

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    M42 academy

    Enablement and training to maximize the use, configuration and customization of our products.

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    Professional services organization

    Consulting and Delivery Services to support you from initial implementation to ongoing development.

    Get a Free Consultation

    Take the first step toward smarter decisions with our free consultation service.

  • Partners

    Partners program

    Find a partner

    Our partners are industry experts. They have successfully completed the Matrix42 certification program and are dedicated to ensuring the success of your project.

    Become a partner

    Learn more about the benefits of becoming a Matrix42 partner.

  • Resources

    User resources

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    Webinars & events

    Find upcoming events and webinars here and visit us in person or online.

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    Video

    Explore our library of Matrix42 product videos & best practices.

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    Webinar recordings

    Watch our past webinars and gain valuable insights from our experts.

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    Downloads

    White papers, e-books, guides and market studies to download.

    Learn more

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    Success stories

    How we’ve helped transform businesses around the world.

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    Blog

    Stay up to date with the Matrix42 blog and articles.

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    Press room

    Press releases, news and media information.

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    Product news

    Latest releases and product-related news.

    Digitalize and automate 2025

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    The #1 event for European Service
    Wednesday, October 1st, 2025 — Live-streamed from Frankfurt, Germany

    Sign Up Now
  • Company

    M42 careers

    Open positions

    Become one of our talents and share our vision. Join the digital transformation.

    Working at Matrix42

    Our DNA consists of technology, global teams and digitalization.

    About Matrix42

    The European Choice

    Learn what makes Matrix42 the European Choice in service management and why software made in Europe matters.

    Management team

    Get to know the Matrix42 Executive Committee & Advisory Board.

    About us

    Find out more about Matrix42 and our story.

    Contact

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    We are happy to answer your questions.

    Get in Touch
Get Started

Products

  • Service Management
  • Intelligence
  • Software Asset Management
  • IT Asset Management
  • Unified Endpoint Management
  • Identity Governance and Administration
  • Remote Assistance
  • Endpoint Data Protection

Why Matrix42?

  • AI Your Way
  • Cloud Your Way
  • The European Choice

Marketplace

Marketplace-section-image

With Matrix42 FastViewer, you open the door to a world where remote support is faster, more secure and more intuitive than ever before.

Buy Now

Solutions

  • Cost and Compliance
  • Process efficiency
  • Operational agility
  • End User experience
  • Intelligent automation

Industries

  • Industries

Services

  • M42 academy
  • Professional services organization
Get a Free Consultation Take the first step toward smarter decisions with our free consultation service.

Partners program

  • Find a partner
  • Become a partner

User resources

  • Webinars & events
  • Video
  • Webinar recordings
  • Downloads

Learn more

  • Success stories
  • Blog
  • Press room
  • Product news

Digitalize and automate 2025

Resources Megamenu Section Image

The #1 event for European Service
Wednesday, October 1st, 2025 — Live-streamed from Frankfurt, Germany

Sign Up Now

M42 careers

  • Open positions
  • Working at Matrix42

About Matrix42

  • The European Choice
  • Management team
  • About us

Contact

Contact Megamenu Image

We are happy to answer your questions.

Get in Touch
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Matrix42 and Viio are joining forces!

Matrix42 has signed an agreement to acquire Viio, a leading Danish SaaS management platform that helps organizations manage software spend, compliance, and support more effectively.

Read the press release
M42+Viio

The European Choice in Service Management

Digitalize and Automate your work with a complete platform for Intelligent Service Management

Get started

More than 5,000 organizations across Europe trust Matrix42

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Innovate with AI – on your own terms

Powerful AI capabilities bring benefits to every role and accelerate the move to proactive service management. You stay in control at every step, choosing which use cases to build, which models to use, and where your data resides.
AI Your Way

AI-powered service management – delivered your way

You want the benefits of modern service management, but you don’t want to lose sight of your data. Matrix42 has the answer: a comprehensive, AI-powered platform that delivers cloud and AI your way. It's never been easier to start your service delivery transformation.

Comprehensive platform

Automate service management for greater efficiency, with full visibility and integration of your IT and software assets. Optimize the end-user experience, and keep your services, identities and endpoints secure.

Fast time to value

Get started quickly and easily, with key processes and capabilities out of the box and expert help with onboarding. Then easily scale, adapt and reconfigure as your business needs evolve.

Cloud your way

Stay compliant with EU and industry data regulations. With Matrix42 you can choose the hosting model that best meets your policy and compliance needs—cloud, private cloud or on-prem.

Learn more

Made in Europe

Mitigate risk with a software platform that’s built, hosted and supported in Europe. With local-language support teams and a network of local partners to help you at every step.

Learn more
Latest news

IT Professionals love Matrix42

Matrix42 is recognized as a Strong Performer in the 2025 Gartner® Voice of the Customer for IT Service Management Platforms.

See what they said

Transforming service management across industries

Organizations of all sizes choose Matrix42 for modern, AI-powered service management.

High-Tech Modern ITSM at Infineon AG

German semiconductor company achieves ROI within 12 months with a tailored Matrix42 ITSM and Service Catalog solution for 25,000 employees.
Read the success story infineon_logo

Industry recognition for Matrix42 Service Management

Client Lifecycle Management, techconsult GmbH
PinkVERIFYTM Certified 11 Processes

What our customers say

"Matrix42 was able to comprehensively cover all of our requirements within our budget."

Eva Schadinger Central IT Service, University of Vienna

"The great strength of the Matrix42 solution lies in the fact that it does everything so well."

Thierry Tellier Deputy Head of IT Operations, FAYAT

"Matrix42 has made the transformation process much easier than it would otherwise have been. We are delighted with the results."

Matthias Doll Head of IT, Sprinkenhof

Ready to start your service management transformation journey?

Schedule a demo
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Our Products

  • Service Management
  • Intelligence
  • Software Asset Management
  • IT Asset Management
  • Unified Endpoint Management
  • Endpoint Data Protection
  • Identity Governance and Administration
  • Remote Assistance

Why Matrix42?

  • AI Your Way
  • Cloud Your Way
  • The European Choice

Company

  • Management Team
  • Success Stories
  • How to buy
  • Industries
  • Events and Webinars
  • Marketplace
  • Support
  • Careers
  • Supplier Code of Conduct
  • Matrix42 Academy
  • Contact

Partner

  • Find a Partner
  • Become a Partner
  • Partner Portal
  • Terms and Conditions
  • Imprint
  • Data Privacy Policy
  • Accesibility
  • Cookies
Matrix 42
Digitalize & Automate
  • Our Products
    • Service Management Overview
    • Enterprise Service Management
    • IT Service Management
    • IT Asset Management (CMDB)
    • Software Asset Management
    • Unified Endpoint Management
    • Endpoint Data Protection
    • Identity Governance and Administration
    • FastViewer
    • Intelligence
  • Our Solutions
    • End User Experience
    • Process Efficiency
    • Cost and Compliance
    • Operational Agility
    • Intelligent Automation
  • Company
    • Why Matrix42
    • Management Team
    • Success Stories
    • How to buy
    • Industries
    • Events and Webinars
    • Marketplace
    • Support
    • Careers
    • Supplier Code of Conduct
    • Matrix42 Academy
    • Contact
  • Partner
    • Find a Partner
    • Become a Partner
    • Partner Portal
  • Terms and Conditions
  • Imprint
  • Data Privacy Policy
  • Accessibility