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Digital Workspace Management



Everything you need to make your digital workspace secure, automated and service-oriented for your end users in one unified integrated solution.​

More than 5,000 satisfied customers

“Matrix42 has enabled us to evolve from purely technical  support to being  an enabler of KPI management.”


Klaus Ziegerhofer, IT Service Management, Senior Analyst,
Magna IT Austria 

“Matrix42 Empirum gives us exactly the right balance between cost effective- ness, device management functionality and troubleshooting capabilities. We are confident the solution will help us grow our device management business further in the future.”


Marco Gatta, Manager Process Monitoring

Fastweb

“The great strength of the Matrix42 solution lies in the fact that it does everything so well.” 


Thierry Tellier, Deputy IT Manager
FAYAT Group

“We perfectly tailored the Matrix42 solution to our HR processes, and now benefit from a faster processing speed and improved transparency.”


Silke Wesling, HR Services Manager,

SV Schweiz 


USE CASES

Simplify & Secure Digital Work

SECURE UNIFIED ENDPOINT MANAGEMENT

Get your devices in order


Three simple steps will get you from zero to hero including the discovery, security and operations of all your endpoints


  • Inventory​ – Assess your endpoints independent from the operating system - agent-based or agent-less, on-prem and in the cloud​
  • Secure​ – Prevent data leaks by seamlessly encrypting any data passing through your endpoint without the user noticing
  • Deploy applications, operating systems, patches and entire configurations fully automated like a pro​

ENTERPRISE SERVICE MANAGEMENT

Ramp up your Services​


With a proper Secure Unified Endpoint Management in place, the out-of-the-box connectors will import everything for you.


  • “Automagic” Import​ – The out-of-the-box Connectors to common UEM Solutions will create all Assets and Service for your "automagically"; these can be consumed by your users instantly​
  • Allocate your Costs​ – The built-in internal cost allocation helps you track consumption and report the true value of your services to the business
  • Support your Users​ – Your Self-Service Portal will take care of frequent issues. For anything else they can work with your Service Desk​

DIGITAL WORKSPACE PLATFORM

Tailor, Adjust and Extend


Every Enterprise is different. That’s why our low-code ​SolutionBuilder makes it easy for you to tailor the solution to your needs​


  • Adjust the Data Model​ – Extend and adjust the Data Model to your needs without writing any code or accessing the database​
  • Create bi-directional Connectors​ – Integrate your Systems natively through the Drag & Drop Workflow Studio and keep your Solutions in sync​
  • Stay up-to-date without compromise​ – Every extension or adjustment won’t impact your ability to update the system and will benefit from new features​

UNIFIED USER EXPERIENCE (UUX)

A holistic, integrated user interface


Based on the low-code SolutionBuilder and the drag & drop Workflow Studio, this responsive web console aggregates all products within the Matrix42 Digital Workspace Management Suite into a single, holistic User Interface that works in any browser, on any device.


  • Robust Security​ – Best-in-class Security is built right in​.
  • Fast as Lightning​ – Time is of the essence? The UUX won’t let you down​.
  • Fully adjustable and extenable​ – to perfectly align with your processes.

Three good reasons for
Matrix42 Digital Workspace Management

Relief for your IT


Standardized (self-) services and processes make your users happy and relieve the burden on IT.

Happy Users


Make your users more productive and let them work with end devices and platforms of their choice.

Compliance


High transparency and better control over used licenses, current contracts and your entire IT assets.

  • Stay productive and secure – the solution automates your processes and gives your users flexibility in their choice of devices. Productivity and security are guaranteed.


  • Unified User Experience (UUX) – Save the costs of parallel operation of several isolated applications to manage your devices. The use of the solution by users and IT feels the same on all browsers and devices.


  • Shorter ordering and provisioning processes – Your users order services, apps and hardware through self-service. Provisioning is automatic. All assets, services, licenses and costs are automatically allocated to the proper cost center.

  • Ensure license compliance and optimize costs – Ensure license compliance across platforms, devices, data center, and cloud. At the same time, you save license costs.


  • Optimize service processes – Standardize your processes and automate steps that were previously performed manually. You benefit from higher transparency,  service cost allocation and reduced costs. At the same time, you increase service quality.

Get IT balanced


Managing and securing more end devices, more apps and more data - a balancing act. Because the demands on work are changing more and more. Employees decide for themselves when, where and with which device they are productive. Sounds complex, but it's not. The best solution is not to restrict users, but to reduce risks.

SIMPLIFY & SECURE DIGITAL WORK

Matrix42 Digital Workspace Management

Secure Unified Endpoint Management


Ensure fast and automatic provisioning of all your devices. Built-in security protects your endpoints, apps, and data from the start. Reduce the burden on your IT, increase productivity, and ensure employee satisfaction.

Enterprise Service Management


ITIL Best Practices and the Self-Service Portal automate order, approval and provisioning processes. Costs and licenses are booked automatically to the right cost unit, and your compliance is ensured because security is built-in.

Digital Workspace
Platform


With the SolutionBuilder and the Workflow Studio you automate your processes or integrate new services and third-party systems - just by drag & drop. Thanks to Unified User Experience (UUX) in any browser and on any device.

Produkte UEM Teaser IMG
Secure Unified Endpoint Management
Provisioning
Provide your users with an individual, digital workplace. On the latest devices.
Produkt EDP Teaser Protect IMG
Secure Unified Endpoint Management
Protect
Protect your endpoints, applications and data against external and internal threats.
Produkte SM Teaser IMG
Enterprise Service Management
Operate
Provide excellent service. Reduce the burden on your IT, optimize your costs and achieve more with less effort.
Produkte SAM Teaser IMG
Enterprise Service Management
Optimize costs
Optimize your license, contract and asset management. Ensure compliance across all platforms - even in the cloud.

SUCCESS STORIES

Voices of satisfied customers

Company Logo TEAG Thüringer Energie AG
Case Study
Insourcing instead of outsourcing - almost overnight
Functionality, seamless integration, intuitive user interface and the outstanding price-performance ratio are convincing.
Company Logo USM U. Schärer Söhne AG
Case Study
Unified Endpoint Management saves time, creates flexibility and ensures satisfied employees
Are you looking for a Unified Endpoint Management solution that grows with your business? The furniture manufacturer USM shows how it works.
Company Logo Universität Wien
Case Study
Workplace management: organisational, technical, compliant
Benefit from automation, standardized processes and a better overview of assets, licenses and costs.
Company Logo Forrester Research, Inc.
Case Study
Forrester: Economic Impact of Matrix42 Workspace Management
A financial case study on the use of Matrix42 Workspace Management based on the experience of a large automotive supplier