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The Forrester WaveTM: Enterprise Service Management, Q4 2021
Forrester Wave: Enterprise Service Management, Q4 2021

Matrix42 Has Been Named a Strong Performer

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Remote Work: Mobile Working from Home, at the Office, or Anywhere Else
Remote Work: The Future Of Work Is Hybrid

Matrix42 Study on New Work Models

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Automated Service Processes
Get Into the Power Zone

Drive better performance and user experience across the enterprise

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Matrix42 Webinar with Pink Elephant: Automated Discovery, Reconciliation & Synchronization
Automated Discovery, Reconciliation & Synchronization

The Three-Legged Stool of Configuration Management

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First Aid Kit to Protect Patient Data
First Aid Kit to Protect Patient Data

Protect patient data intelligently,
Automate IT Security Management

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Automate Endpoint Security
Security & IT Operations

Give your team what they need to cross the finish line

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Key features at a glance


  • Remote maintenance for PCs to provide live support or control unmanned computers via remote clients 
  • Display terminal server sessions for specific access to one or more sessions 
  • Connection protocols for all sessions, exportable via CSV file 
  • Sessions are recorded for accountability purposes 
  • Remote printing jobs can be redirected to the respective printer onsite 
  • Reports on system configuration with usage information for every computer with automatic communication of status changes 
  • Automatic update of all clients in the network 
  • Support for audio and video transmissions for optimal communication and fast problem solving 
  • Multiple languages supported with automatic adjustment to the operating system language