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Matrix42 Services

Matrix42 Support and Services

Your IT teams and employees deserve only the best.



Whether you need quick help, hotfixes or individual and customized services - your Matrix42 expert network offers you fast and competent support whenever you need it.

CONTACT SUPPORT

Immediate help in an emergency

Do you need quick support with any kind of problems.
Call us. 


Contact Support

SELF-SERVICE PORTAL

Your services at a glance

Your single point of information for purchased licenses, services and the processing status of your tickets.​


Support Portal


 

HELP CENTER

Your knowledge base

Get easy access to helpful guides for setup, configuration and administration of all products.​


Help Center

PREMIUM SUPPORT

The special care package for you

Does your IT infrastructure require a high level of care and service? We have the right care package for you.


Get Premium Support

ACADEMY

Top training sessions from the experts

Ensure highly qualified training for your team and benefit from rapid learning success.


Find Trainings


 

PROFESSIONAL SERVICES

Expert know-how for your project

Get customized services for the design, implementation and customization of your Matrix42 solutions.


Learn more

PRODUCT-UPDATES, APSS, HOTFIXES AND MORE

Matrix42 Marketplace

The Matrix42 Marketplace is a web shop and your gateway to the Matrix42 world. Here you will find all Matrix42 software versions, hotfixes and patches for download. In addition, you have access to more than 150 product enhancements and value-added apps from our Matrix42 partners.


 

Matrix42 Marketplace

IDEAS PORTAL

Wishes will come true

Do you have an idea for a new feature or function? Then share your thoughts in the Ideas Portal.


Ideas Portal
06 Service Community Teaser IMG

Learn, share, discuss solutions

Collaborate and engage with like-minded customers, partners and experts.

Community Forum