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Company Logo Renesas Electronics Europe GmbH
Case Study

Realignment of IT Implemented Within 6 Months

Get out of the firefighting mode. With the deployment of Matrix42, Renesas has returned to calm processes running in a more relaxed and structured manner.

With more than 19,000 employees and sales of almost 6 billion US$, Renesas Electronics is one of the world's leading suppliers of microchips. As a Japanese company with European headquarters and development in Dusseldorf, it specializes in automotive electronics and industrial applications.


Renesas Electronics was looking for a new helpdesk solution that not only had a high degree of automation but also had interfaces for integration with other databases as standard. 


"IT often used to act like a fire department. Since we started using Matrix42 Corporate, more calm has returned, and processes run in a more relaxed and structured manner. That in return gives us the opportunity to plan ahead.”


Thomas Pflewko, Manager Office Systems
Renesas Electronics Europe GmbH


Read how Renesas Electronics used the Matrix42 Workspace Management suite to:


  • Equip its entire IT with a new ITIL-compliant structure in the shortest possible time. 

  • Noticeably relieve the IT administrators in their daily work. 

  • significantly increase the productivity of its users. 

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