Case Study

Case Study Total Economic Impact Of Matrix42 Workspace Management

Forrester Consulting provides independent and objective research-based consulting to help leaders succeed in their organizations. Matrix42 provides a workspace management software solution, called Workspace Management, for medium and large enterprises. 

Case Study Total Economic Impact Of Matrix42 Workspace Management

This solution integrates compliance functionality and user self-service into the management of all physical, virtual, and mobile workspaces. Matrix42 commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study and examine the potential return on investment (ROI) that enterprises may realize by deploying its Workspace Management solution. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of the Workspace Management solution on their organizations.


Key Findings

Quantified benefits.
The interviewed organization experienced the following risk-adjusted quantified benefits:

  • IT productivity gains with a three-year, risk-adjusted present value (PV) of $4.3 million.
  • End user productivity gains with a risk-adjusted present value of $1.8 million over three years.
  • Maintenance cost savings with regards to legacy systems of approximately $680,000 over three years.
  • Improved software deployment control estimated at $280,000 over three years.


The interviewed organization experienced risk-adjusted costs. Download the full study to read all about. 


Cost Savings Due To Retirement Of Local Legacy Systems
Based on the central Matrix42 platform capabilities, the corporate IT department provides services and tools to the local divisions, which can decide whether they would like to take advantage of the new tools and capabilities or if they want to keep their legacy tools and processes. When they choose to adopt new tools, most of the time they can retire legacy systems that then no longer need to be maintained.


“Matrix42 provides us with a single place for our divisions to see and order global IT services. It helps us drive consistency across the organization.”
Senior IT service manager, global automotive supplier