Underlining its unique AI Your Way approach, Matrix42 launches Configurable AI for the Enterprise solution, enabling tailored AI Use Cases.
Matrix42 launches Configurable AI
Matrix42 launches Configurable AI
Cloud Your Way
Empower your business with Cloud Your Way – a flexible solution offering public, private, or on-premises deployment tailored to your needs.
Achieve seamless compliance, robust security, and cost efficiency.
Strategic
IT partnership: Matrix42 & Raynet
Matrix42, The European Choice in Service Management, and Raynet, a European leader in IT Visibility and Data Management, form a strategic partnership combining their strengths.
The #1 event for European Service Management is back!
Digitalize And Automate 2025
When: Wednesday, October 1st, 2025.
Where: Live-streamed from Frankfurt, Germany.
The European Choice in service management

Matrix42 helps organizations to digitalize and automate their work with secure software made in Europe. Together with our partners, we offer services in your language while providing local expertise, and reliable support from nearby experts. By combining our European values with innovative solutions we ensure the full range of regulatory compliance - that's why we deliver Cloud and AI your way. You should feel good about the technologies you get, that's why customers have a choice at Matrix42.
Digitalize And Automate With
AI
Software solutions made in Europe for today's business and operational challenges

Matrix42 Intelligence
Secure, intuitive, and helpful AI for a happier, more productive and more strategic Service Desk.

Service Management
Whichever stage of the service management journey you're in, we offer solutions tailored to your needs.

IT Asset Management
Track and manage all your IT assets in one place – with a comprehensive inventory and intelligent updates.

Unified Endpoint Management
Manage all your PCs, servers, OS deployments, software distribution packages, patching and inventory – from one single platform.

Software Asset Management
Get full visibility of all your software and licenses – maximizing their value and reducing unnecessary costs.

Endpoint Data Protection
Secure your endpoints at every possible point and stop valuable data from leaving your company.

FastViewer
Whether cloud-based or on-premises, FastViewer is a flexible solution for both office and remote work environments.

End User Experience
Self-service tools designed to build shareholder value by increasing user satisfaction and departmental efficiency.

Process Efficiency
Increase productivity using flexible and highly scalable tools that transcend lines of business.

Cost and Compliance
Build a strong financial foundation that helps you take control of governance, risk and compliance.

Operational Agility
Know what’s in your enterprise, secure it, and maintain uninterrupted business continuity.

Intelligent Automation
Gain control of complex manual processes through autonomous execution.
SAP Compliance
Identify licenses you don't need, remove duplicate user accounts and optimize your software licensing. Making license audits transparent and verifiable.
Discovery and Dependency Mapping
Automatically capture and monitor your IT landscape in real time. Get full visibility of all your business services – apps, network, cloud, storage, and devices.
Premium Support
Get customized, priority 24/7 support and maintenance. With a dedicated support person, higher SLAs and extensive maintenance services.
Oracle Compliance
A comprehensive inventory of all your Oracle Database products, options and packs – so you can stay compliant, save costs and be audit-ready at all times.
IBM Compliance
See your entire IBM license usage and optimize your costs. With a comprehensive dashboard, you'll have maximum transparency to minimize audit risks.
License Intelligence Service Premium
Accurately detect and manage your licenses. With continuous updates, it automatically identifies over 115,000 software products from more than 8,750 vendors.
Cloud Cost Management
Track cloud spending from Microsoft Azure, AWS and more. Maximize costs and stay compliant when using hybrid benefits or bring your own license programs.
AI for Your Business, Your Way
Matrix42 Intelligence – The most secure, customizable, and compliant AI solution for empowering your workforce.

Tailored for Service Management
Purpose-built AI designed for ITSM use cases, delivering faster, more accurate solutions compared to generalist tools.

100% European Compliance and Security
Designed and hosted in Europe, ensuring data stays local and adheres to GDPR and EU AI Act standards. Secure AI gives you full control over your data.

Flexible Deployment Options
Choose between leveraging your own AI subscription or a hassle-free, fully managed solution.

Achieve more
with less
"Matrix42 has significantly reduced process runtimes, particularly in tasks like provisioning new software and end devices. We‘ve successfully established end-toend transparency throughout all service processes. Presently, both IT staff and users are informed in real-time about the status of request processing, ensuring clarity and efficiency."
Jürgen Wolfinger
How to start with AI in service management
This free whitepaper shows you
-
typical use-cases
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advantages that arise from AI
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how to get started with your organization
Over 5000 companies trust us. Here's why:

PinkVERIFYTM Certified 11 Processes

IT Service Management, SERVIEW GmbH
