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Matrix42 acquires FastViewer
COMPANY Matrix42 acquires remote access and remote support specialist FastViewer

Mobile working even more productive, flexible, and secure   

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UEM KuppingerCole-Report Leadership Compass Unified Endpoint Management
Resources Matrix42 awarded as Overall Leader

KuppingerCole Leadership Compass 2020
Unified Endpoint Management

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FireScope Announcement
Company Matrix42 and FireScope - More Transparency, More Security, and Increased Automation
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Automated Service Processes
Get into the power zone

Drive better performance and user experience across the enterprise

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VENDOR SELECTION MATRIX™ IT and Enterprise Service Management SaaS and Software
Resources Matrix42 ranked No.1

VENDOR SELECTION MATRIX™ IT and Enterprise Service Management SaaS and Software

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Covid 19: Work remotely from home
Empower digital work

Work safely in times of Corona

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00 Home Office Starter Set IMG
Home Office Quick Starter Set

Set up quickly and securely

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  • Marvin is the virtual support agent who never sleeps. He relieves your service team and keeps your back free - you will love him.


  • 24/7 the Virtual Support Agent answers simple and complex service requests from users and customers via your communication channels. It searches the knowledge database, the Matrix42 Service Catalog and all tickets in the Matrix42 Service Desk at the speed of light to offer the best known solution.


  • Marvin not only excels in speed, it is also the perfect channel to announce relevant information to your users. Before users start flooding your Service Desk with incident reports, you can use a push notification to let everyone know that IT is already working to resolve the issue.