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Digital Workspace World 2020
Matrix42 Digital Workspace World

November 17, 2020, online
 

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UEM KuppingerCole-Report Leadership Compass Unified Endpoint Management
Resources Matrix42 awarded as Overall Leader

KuppingerCole Leadership Compass 2020
Unified Endpoint Management

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Company Matrix42 und FireScope - More Transparency, More Security, and Increased Automation
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Automated Service Processes
Get into the power zone

Drive better performance and user experience across the enterprise

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Resources Matrix42 ranked No.1

VENDOR SELECTION MATRIX™ IT and Enterprise Service Management SaaS and Software

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Empower digital work

Work safely in times of Corona

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Home Office Quick Starter Set

Set up quickly and securely

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  • Marvin is the virtual support agent who never sleeps. He relieves your service team and keeps your back free - you will love him.


  • 24/7 the Virtual Support Agent answers simple and complex service requests from users and customers via your communication channels. It searches the knowledge database, the Matrix42 Service Catalog and all tickets in the Matrix42 Service Desk at the speed of light to offer the best known solution.


  • Marvin not only excels in speed, it is also the perfect channel to announce relevant information to your users. Before users start flooding your Service Desk with incident reports, you can use a push notification to let everyone know that IT is already working to resolve the issue.