MATRIX42
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    Service Management

    Streamline IT and Enterprise Services with AI-powered Service Management.

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    Intelligence

    Secure, intuitive, and helpful AI for a happier, more productive and strategic Service Desk.

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    Software Asset Management

    Gather full visibility of all your software and licenses – maximizing value and reducing unnecessary costs.

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    IT Asset Management

    Track and manage all your IT assets in one place – saving you time and money.

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    Unified Endpoint Management

    Manage all your PCs, servers, OS deployments, distribution, patching and inventory.

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    Identity Governance and Administration

    Govern, automate, and protect identities and access rights with an intuitive European IAM solution.

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    Remote Assistance

    Experience the breakthrough in remote maintenance with Matrix42 FastViewer.

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    Endpoint Data Protection

    Secure your endpoints at every possible point and stop valuable data from leaving your company.

    Why Matrix42?

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    AI Your Way

    Bring AI to every role in your organization - on your terms.

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    Cloud Your Way

    All the benefits of cloud, with the flexibility, control and data sovereignty you need.

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    The European Choice

    Software that is built, hosted and supported in Europe.

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    With Matrix42 FastViewer, you open the door to a world where remote support is faster, more secure and more intuitive than ever before.

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  • Solutions

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    Cost and Compliance

    Get full visibility of all your software and licenses – maximizing their value and reducing unnecessary costs.

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    Process efficiency

    Manage all your PCs, servers, OS deployments, software distribution packages, patching and inventory.

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    Operational agility

    Track and manage all your IT assets in one place – saving you time and money.

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    End User experience

    Secure your endpoints at every possible point and stop valuable data from leaving your company.

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    Intelligent automation

    Experience the breakthrough in remote maintenance with Matrix42 FastViewer!

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    Industries

    From the public sector to construction, see how our solutions have helped companies in your industry.

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    M42 academy

    Enablement and training to maximize the use, configuration and customization of our products.

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    Professional services organization

    Consulting and Delivery Services to support you from initial implementation to ongoing development.

    Get a Free Consultation

    Take the first step toward smarter decisions with our free consultation service.

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    Partners program

    Find a partner

    Our partners are industry experts. They have successfully completed the Matrix42 certification program and are dedicated to ensuring the success of your project.

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    Learn more about the benefits of becoming a Matrix42 partner.

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    Digitalize and automate 2025

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    The #1 event for European Service
    Wednesday, October 1st, 2025 — Live-streamed from Frankfurt, Germany

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    Learn what makes Matrix42 the European Choice in service management and why software made in Europe matters.

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Products

  • Service Management
  • Intelligence
  • Software Asset Management
  • IT Asset Management
  • Unified Endpoint Management
  • Identity Governance and Administration
  • Remote Assistance
  • Endpoint Data Protection

Why Matrix42?

  • AI Your Way
  • Cloud Your Way
  • The European Choice

Marketplace

Marketplace-section-image

With Matrix42 FastViewer, you open the door to a world where remote support is faster, more secure and more intuitive than ever before.

Buy Now

Solutions

  • Cost and Compliance
  • Process efficiency
  • Operational agility
  • End User experience
  • Intelligent automation

Industries

  • Industries

Services

  • M42 academy
  • Professional services organization
Get a Free Consultation Take the first step toward smarter decisions with our free consultation service.

Partners program

  • Find a partner
  • Become a partner

User resources

  • Webinars & events
  • Video
  • Webinar recordings
  • Downloads

Learn more

  • Success stories
  • Blog
  • Press room
  • Product news

Digitalize and automate 2025

Resources Megamenu Section Image

The #1 event for European Service
Wednesday, October 1st, 2025 — Live-streamed from Frankfurt, Germany

Sign Up Now

M42 careers

  • Open positions
  • Working at Matrix42

About Matrix42

  • The European Choice
  • Management team
  • About us

Contact

Contact Megamenu Image

We are happy to answer your questions.

Get in Touch
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SOFTWARE ASSET MANAGEMENT

Get full visibility of all your software and licenses – maximizing their value and reducing unnecessary costs.

REQUEST A DEMO

Manage and optimize your software

With simple installation, you can quickly reduce your software expenses, stay compliant and minimize risks.

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Get transparency

Know exactly what software you're paying for, and what software you're not – all in one centralized system.

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Save money

It automatically downgrades any unused licenses, helping you to lower your licensing costs.

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Reduce risk

Make sure all licenses are accounted for and all usage is compliant with the software’s terms and conditions.

Over 5,000 companies trust us. Here's why:

Verified solution for Oracle Database, Database Options and Java SE
PinkVERIFYTM Certified 11 Processes
KPMG White

What our SAM can do

Automate license recording and management and reduce the risk of audits. Identify unauthorized apps and even order additional licenses through the Service Catalog integration.

You can also retrieve detailed reports too, which help you make smarter purchasing decisions. It helps you calculate requirements based on actual usage, so you only pay for what you need, while making sure you're fully compliant.

Screen shot of SAM License Management Dashboard

Track cloud spending from services like Microsoft Azure, Amazon Web Services and more.

Easily associate and verify costs and budgets to ensure you're never overspending.

It also helps you to maximize cost optimization and ensure compliance when using hybrid benefits or bring your own license programs.

Screen shot of SAM Cloud Cost Management

With a centralized inventory, you'll be able to see all your IT assets and manage them across their entire lifecycle. Document, deploy, maintain, update and decommission each IT asset whenever the time is right.

Plus, with automatic inventory scans, across multiple platforms, you can guarantee your database is always up to date.

Screen shot of SAM IT Asset Management

Unlock the Potential of Software Asset Management

WATCH NOW

Free on-demand webinar

Watch our on-demand webinar to discover how Matrix42 SAM can help you overcome IT and software asset challenges. Learn practical strategies, boost efficiency, and turn complexity into growth opportunities.

Do more with
add-ons

Our SAM products are available with optional extras to help you gain control of your software.

ADD-ON

License Intelligence Service Premium

You get efficient and nerve-saving support with the Matrix42 License Intelligence Service (LIS) Premium, the comprehensive all-around carefree package for license managers. LIS not only offers you automatic software and license detection for all applications installed on your premises as well as acquired usage rights. You also receive weekly updates on suites, downgrades, categories according to eCl@ss and UNSPSC. The special feature of LIS is an integrated license library and personal and professional support. A team of specialists is available at short notice in cases of unclear license conditions and for questions regarding mapping in the SAM tool.

ADD-ON

Oracle Compliance - Database Products

Get a comprehensive inventory of all your Oracle Database products, options and packs, enabling you to stay compliant, save costs and be audit-ready at all times. Verified by Oracle.

ADD-ON

Oracle Compliance - Java Inventory

Provides a comprehensive inventory of all Java installations and the versions in use, enabling organizations to stay compliant and be audit-ready at all times. Verified by Oracle.

ADD-ON

SAP Compliance

Identify licenses you don't need, remove duplicate user accounts and optimize your software licensing. With SAP Compliance, you can automatically assign the right license type to each user based on their usage. Making license audits transparent and verifiable.

ADD-ON

IBM Compliance

See your entire IBM license usage and optimize your licensing costs to avoid ILMT pitfalls. With a full dashboard showing deployment, health, where PVU products are installed, and sub capacity licensing risks, you'll have maximum transparency to minimize audit risks.

ADD-ON

Discovery & Dependency Mapping

Automatically captures and monitors your IT landscape to give you full visibility of all your services such as apps, network, cloud, storage, and devices. And if any changes are detected, you'll be notified right away.

ADD-ON

Premium Services

Get customized, priority 24/7 support and maintenance for your IT infrastructure. With a dedicated support person, higher SLAs and extensive maintenance services. you'll also get a product health check once a year. Plus an opportunity to feedback on our product at our annual roundtable.

Buy SAM as part of a solution

Looking to solve more than just Software Asset Management? It's also available in the following solutions.

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Solution

Intelligent Automation

Automate complex manual processes and make your business run more pain-free.

Learn More
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Solution

Operational Agility

Take control of your operations and security across your entire business to keep everyday running as normal.

Learn More
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Solution

Process Efficiency

A flexible, scalable platform that helps you raise productivity across your entire business.

Learn More
Exterior view of the University of Vienna. Students are sitting on the steps.

Our SAM in action

"Users can order software in the service catalog, and approved applications are automatically installed on the device."

Eva Schadinger

Managed Services University of Vienna
READ MORE

FAQS

Can SAM help with license compliance?

Yes. It gives you all the tools you need to track installations and license usage, then generate reports – so you know exactly what you're using. It also helps you identify any license shortfalls, or over-use. Meaning you can take immediate action to avoid any costly penalties.

Can it integrate with other IT systems?

Yes. SAM works well with a variety of existing systems, such as ITAMs, ITSMs and CMDBs. Once integrated, you'll have a greater view of your software assets, be able to increase data accuracy and perfect your workflows.

Does SAM handle procurement and vendor activity?

Yes – and it helps you streamline those workflows too. You can manage licenses and contracts, quickly track orders – plus work out the ROI of your relationships with each vendor.

Can it help with software costs?

Yes. It helpfully highlights any licenses you aren't using – allowing you to reassign them or downgrade the amount you're paying for. It also assesses your usage patterns, helping your team to plan and use your software more efficiently.

Does it come with reporting capabilities?

Yes. You can generate reports for things like software installations, license compliance, software usage and cost allocation. With all this information at hand, you'll be more informed and be able to allocate your costs more efficiently.

Will it help with software discovery and inventory?

Yes. It gives you a view of your software landscape. It identifies installed software, collects relevant data, and automatically populates the software inventory. Meaning you stay up to date and compliant all year round.

How can I import my existing software licenses?

Any purchased licenses can be imported into the SAM via Excel or Google Sheets. You can also use the Stock Keeping Units (SKUs) provided by your license reseller. Once imported, our License Intelligence Service (LIS) will convert these into the right licenses, adding all the necessary information – from metrics to downgrade rights.

How easy is it to adapt or extend the SAM?

Our SAM runs off our Enterprise Service Management platform. Meaning you can easily customize forms, fields and business processes to suit your setup. It also seamlessly integrates with other systems – helping you to easily adapt or streamline your processes.

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5 reasons to choose Matrix42

93%

Customer satisfaction rate

10m

Daily users worldwide

3x

Quicker to implement

51%

ROI using our ESM Platform

30

Years of experience

SEE MORE REASONS

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Matrix 42
Digitalize & Automate
  • Our Products
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    • Enterprise Service Management
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