The challenge

The University of Vienna is one of the oldest and largest universities in Europe.

In the past, the university had two different systems to manage clients, licenses and distribute software. They needed a more reliable and integrated solution that helped them standardize processes and give a better overview of assets and licenses – while reducing costs.

The goal was to not only correct them organizationally and technically, but also in terms of licensing. Making sure the university was compliant against software audits in the education sector.

The result

With the service catalog, UEM, plus asset, license and contract management, the University of Vienna has been able to standardize all its processes.

It's now able to map its device landscape and complex organizational structure within one central system.

Plus, with daily reports on all ordering, requirements and licenses, IT managers now have significantly improved control over assets, licenses and costs – across the entire university campus.

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