EXTENSION

Matrix42 Remote Control

FastViewer - The end-to-end solution for remote maintenance and online support without a VPN

Even if your IT team isn’t onsite, you can access all computers via an encrypted Internet connection and control them remotely if necessary – without any VPN. Whether on the company network or in users’ homes. A session can be started in a matter of seconds! You can even access computers that you administer regularly when no one is using them.

Matrix42 Remote Control: Fast and easy remote maintenance – anytime and anywhere

PRODUCT FEATURES

Key features at a glance

• Remote maintenance for PCs to provide live support or control unmanned computers via remote clients 
• Display terminal server sessions for specific access to one or more sessions 
• Connection protocols for all sessions, exportable via CSV file 
• Sessions are recorded for accountability purposes 
• Remote printing jobs can be redirected to the respective printer onsite 
• Reports on system configuration with usage information for every computer with automatic communication of status changes 
• Automatic update of all clients in the network 
• Support for audio and video transmissions for optimal communication and fast problem solving 
• Multiple languages supported with automatic adjustment to the operating system language

ADDED VALUE

Your Added Value Thanks to Matrix42 Remote Control Extension