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Matrix42 Remote Control


Matrix42 Remote Control

FastViewer - The end-to-end solution for remote maintenance and online support without a VPN

Even if your IT team isn’t onsite, you can access all computers via an encrypted Internet connection and control them remotely if necessary – without any VPN. Whether on the company network or in users’ homes. A session can be started in a matter of seconds! You can even access computers that you administer regularly when no one is using them.

Matrix42 Remote Control: Fast and easy remote maintenance – anytime and anywhere

In many cases, a glance at the screen is enough. Matrix42 Remote Control lets you save time and travel expenses while giving your customers the best possible support.
With just a click, you can display, view, and remotely control screen content. Transfer or synchronize entire folder structures.
Matrix42 Remote Control enables spontaneous remote maintenance. You can access computers that you administer even when no one is using them.
Matrix42 Remote Control will convince you: maximum user friendliness and ultimate security aren’t mutually exclusive.


Key features at a glance


  • Remote maintenance for PCs to provide live support or control unmanned computers via remote clients 
  • Display terminal server sessions for specific access to one or more sessions 
  • Connection protocols for all sessions, exportable via CSV file 
  • Sessions are recorded for accountability purposes 
  • Remote printing jobs can be redirected to the respective printer onsite 
  • Reports on system configuration with usage information for every computer with automatic communication of status changes 
  • Automatic update of all clients in the network 
  • Support for audio and video transmissions for optimal communication and fast problem solving 
  • Multiple languages supported with automatic adjustment to the operating system language


Your Added Value Thanks to Matrix42 Remote Control Extension

No VPN access required, rapid connection via the Internet
Available as cloud service or on-premise
Easy implementation
Remote control and collaboration in a single solution
Maximum security: Optimal data protection thanks to 256-bit AES encryption
Online team meetings, including data transfer, screen sharing, camera, and audio/video