Whitepaper
Intelligent Service Management - agile enterprise IT
From cost grave to profit center: Service Management transforms corporate IT
The central challenges in service management include:
- Increasing IT complexity and device diversity, driven by increasingly demanding users
- Growth of invisible and potentially costly shadow IT
- IT staff overburdened by extensive administrative and management tasks
In this whitepaper you will learn how a holistic, integrated service management concept with modern automation and administration tools enables CIOs to overcome these barriers.
You benefit from:
- Simple, fast, efficient and cost-effective service management
- More satisfied, more productive employees and a reduced workload in service management
- Complete transparency of service costs and continuous cost optimization
- A demonstrably higher ROI of IT