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Whitepaper

Intelligent Service Management - agile enterprise IT

From cost grave to profit center: Service Management transforms corporate IT

The central challenges in service management include:


  • Increasing IT complexity and device diversity, driven by increasingly demanding users
  • Growth of invisible and potentially costly shadow IT
  • IT staff overburdened by extensive administrative and management tasks


In this whitepaper you will learn how a holistic, integrated service management concept with modern automation and administration tools enables CIOs to overcome these barriers.


You benefit from:


  • Simple, fast, efficient and cost-effective service management
  • More satisfied, more productive employees and a reduced workload in service management
  • Complete transparency of service costs and continuous cost optimization
  • A demonstrably higher ROI of IT
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