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Case Study

HR power: 40 HR non-IT processes now more standardized, transparent and focused

Process 2000 orders per month with 40 automated HR processes - faster and with better quality than before.

The SV Group, an innovative gastronomy and hotel management group, employs around 5500 people in Switzerland and manages around 320 businesses.

SV Switzerland's HR Services department needed an HR Service Management solution to automate all administrative HR processes. Instead of purchasing a new system, the SV Group relied on Matrix42 Service Management, which was already in use, to standardize HR processes and significantly increase the speed of order processing.

Read how the SV Group's HR department used Matrix42 HR Service Management to:

  • standardize administrative HR processes and significantly increase the speed of order processing
  • automate over 40 complex HR processes, from contract creation to leaving, with IT-supported workflows
  • achieve major productivity improvements, among other things, by eliminating previously manual and time-consuming administrative tasks