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ITSM in the context of AI and New Technologies – 5 success factors for more productivity and faster ROI
Whitepaper

ITSM in the context of AI and New Technologies

ITSM with AI and new technologies streamline workflows and reduces IT costs. Read all about the 5 most important success factors.

5 success factors for more productivity and faster ROI: The return-on-investment of IT Service Management (ITSM) solutions is often seen from a cost perspective. More with less is the faithful motto.


But how does that look in practice? How can ITSM further increase your productivity and simultaneously reduce service costs? What are the key success factors for every ITSM project?  


An exclusive survey of 261 executives sheds light on the subject. In the whitepaper you will find out:  

  • which 5 success factors will help you to increase the ROI of your ITSM,  
  • how AI and chatbots deliver greater efficiency, 
  • which possibilities ITSM also offers outside of IT. 
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