Modern ITSM for the public sector
Achieve more with fewer resources. EU-hosted service management that meets EU AI Act, NIS2, DORA, GDPR requirements and make financial sense.
Proven across public sector verticals
Healthcare
Data protection, efficient processes and digital transformation are the focus in the healthcare sector. Matrix42 supports clinics, medical practices and other healthcare facilities in mastering these challenges.
- Data sovereignty - Meet MedTech and GDPR regulations with EU-hosted infrastructure. Ensure zero patient data exposure to non-EU jurisdictions.
- Increased efficiency through automation - Relieve your staff with intelligent processes and create more time for patient care.
- Scalable infrastructure - Support merger activity and departmental growth without proportional IT headcount increases.
Education
Efficient administration, data protection and digital transformation are key challenges in the education sector. Matrix42 supports schools, universities and educational institutions with customized solutions to meet these challenges.
- Student data protection - Maintain strict GDPR compliance for the personal data of minors and grown-up students. Complete audit trails for data access and processing.
- Digital learning support - Automate device provisioning, software distribution and access management for students and faculty.
- Increase efficiency - Automate administrative processes and create more space for education and learning.
Central & local government
Digitization, increasing data protection requirements and the need to work more efficiently pose major challenges for administrations and authorities. Matrix42 offers technologies that make this area fit for the future.
- Regulatory compliance - Effective controls to meet NIS2 & DORA, GDPR and EU AI Act requirements. Automated compliance reporting reduces audit preparations.
- Cross-department efficiency - Extend service management to HR, facilities and citizen services. Single platform reduces complexity and training requirements.
- Legacy modernization - Phased migration paths from legacy ITSM systems. Maintain operations during transformation.
Public safety & defense
Cybersecurity, data protection and the increasing complexity of processes pose immense challenges for the security and defense sector. Matrix42 solutions are adapted to the industry needs.
- Security & compliance - Protect highly sensitive information and ensure compliance with the legal requirements.
- Efficiency through automation and AI - Optimize complex processes and create capacity for strategic tasks. Tap on the power of Agentic AI.
- Strengthen digital resilience - Develop an IT infrastructure that is also up to future challenges.
Transportation & infrastructure
Digitalization, growing demands for efficiency and cyber security are shaping the infrastructure and transport sector. Matrix42 offers customized technologies to successfully master these challenges.
- Security & Compliance - Protect critical systems and data with solutions that meet the highest standards.
- Increase efficiency through automation - Optimize and digitize processes to reduce operating costs and increase flexibility.
- Future-proof IT infrastructure - Develop a digital foundation that can cope with new requirements.
Social services
Digitalization, the protection of sensitive data and the need to work efficiently pose major challenges for social services. Matrix42 offers innovative solutions that are specifically tailored to the requirements of this sector.
- Security & data protection - Protect confidential information and comply with all legal requirements.
- Efficiency through automation - Optimize workflows and create more time for people and their needs.
- Digital transformation - Modernize your IT infrastructure and stay flexible for the future.
Finance & Economy
Matrix42 supports financial and commercial enterprises in meeting security requirements, optimizing processes and achieving maximum efficiency. Our solutions have been developed to meet increasing compliance requirements and to optimally protect sensitive data. With us, you can increase productivity and minimize risks at the same time - for sustainable success in a dynamic environment.
Industry-wide recognition for Matrix42's service management
