Service Management for Every Department Without the Enterprise Complexity - Request an ESM Demo
Give every department a unified, intuitive and automated way to deliver services. Experience how Matrix42 Enterprise Service Management helps you build a seamless service experience.
Step away from processes that don't fit your tools, slow manual and repetitive work, and expensive integrations like the many organizations that work with us across Europe. We are the expert in modernizing companies digital operations.
Streamline and Scale, Cross-Functional Process
Matrix42 ESM gives every department, IT, HR, Facilities, Finance, Legal, and Procurement, a shared platform with powerful low-code workflow automation. Teams can visually model and orchestrate end-to-end processes that are easy to understand and manage. As needs grow, extending into new departments is straightforward, with tailored experiences, workflows, and data models for each service area. All without added complexity.
One Unified Experience for Teams
Matrix42 offers a single, modern interface for both front office and back office users. We give employees access to a unified service portal with consistent navigation, fast search, and a personalized workspace. Service teams have one shared console with clear insights, data, and streamlined workflows, helping to improve the entire service experience.
Easy Integration Into Your Ecosystem
Matrix42 helps enterprises step away from disconnected tools that make it difficult to share data, provide accurate insights and automate cross-department tasks. Our Enterprise Service Management tool provides an open, extensible platform designed to integrate with the systems your teams already use.
Deploy and Modernize on Your Own Terms
Matrix42 gives you full control over how and where you deploy. With Cloud Your Way, you choose the model that fits your needs, including public cloud, private cloud, or on-premises. Modernize at your own pace without compromising on data residency, sovereignty, or compliance. For European mid-market organizations navigating operational risk and regulatory requirements, this flexibility is a decisive advantage.
Trusted by more than 4,300 organizations across Europe
