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Matrix42 Blog
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AI
7 minutes
AI Model Selection and Customer Flexibility
What owning your LLM really means for risk, control, and long-term resilience The decision about AI control is now a str…
HR Service Management
5 minutes
How Matrix42 Transformed HR with HRSM and AI
Most HR organizations are still structured around responding — answering questions, managing requests, keeping operation…
Product News
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6 minutes
Release Highlights May 2026 | Matrix42 Professional
Matrix42 Professional 26.1 is here, bringing a focused set of innovations across Service Management, improved self-servi…
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7 minutes
Release Highlights May 2026 - Matrix42 Enterprise
These highlights are only part of what’s new in the May 2026 release. For the complete list of enhancements, resolved is…
Pressroom
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Press & News
4 minutes
Matrix42 launches renewed HRSM Solution – HR workload reduced by 40 %
Matrix42 is launching its renewed AI-native HR Service Management solution designed to automate repetitive human resourc…
Press & News
1 minutes
Research in Action names Matrix42 “European Powerhouse in Service Management”
The analyst firm Research in Action has positioned Matrix42 as “the #1 European powerhouse in Service Management” in its…
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