ESM
Service Management
Matrix42 Professional October 2025 Update: Introducing AI Agents
AI Agents for Smarter, More Autonomous IT Service Management In October 2025, we launched AI Agents for M42 Professional, marking a new era in Intelligent Servi…
Service Management
Unified Release and Versioning Model: What It Means for You
Greater predictability, clearer planning, and a consistent experience across all Matrix42 solutions Last year, we introduced a unified, tiered release and versi…
Service Management
October 2025 Release Updates for Matrix42 Enterprise Solutions
October 2025 Release Highlights for Matrix42 Enterprise Road to Proactive Service Management On October 1, 2025, we introduced the Matrix42 Enterprise 25.4 Rele…
Service Management
July 2025 Release Updates for Matrix42 Enterprise Solutions
On July 31, 2025, we introduced an array of powerful innovations with our Q3 Release updates. Designed to drive greater efficiency, accessibility, and intellige…
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