October 01, 2024 - October 01, 2024
Frankfurt, 09 October 2024 - Matrix42 is introducing a new product portfolio, following its April 2024 acquisition of Efecte. The new portfolio combines the strengths of Matrix42 and Efecte technologies. Following a successful integration, the new Matrix42 is now operating as one team with one brand and one portfolio –The European Choice in Service Management.
The new portfolio addresses the diverse challenges faced by CIOs in Europe and beyond, such as increasing productivity, optimizing costs, managing technology risks, and ensuring data security. It comprises three main offerings, designed to align with different customer maturity levels and scale with the evolving needs of organizations:
- Matrix42 Core: An ideal choice for customers seeking an out-of-the-box ITSM solution that offers a fast and low-risk implementation while still delivering the added value of next-generation features such as AI.
- Matrix42 Professional: Perfect for customers with more demanding service management needs, including the automation of advanced ITSM and business processes beyond IT.
- Matrix42 Enterprise: The best fit for customers looking for a complete IT management solution including ITSM, IT Asset Management, Endpoint Management, security, and remote control. It offers a uniquely powerful,integrated solution to optimize IT across assets, services, processes, and endpoints.
Matrix42 also introduced several new AI capabilities across its portfolio, designed to enhance productivity and user experience. The new offering is highly flexible and scalable, catering to the needs of various departments, such as IT operations, HR, and finance. Acknowledging the diverse customer requirements for operational models, data residency and security, Matrix42 remains committed to the ‘Cloud Your Way’principle. Customers can choose between public cloud, private cloud and on-premises deployments based on their needs, all with a compelling total cost of ownership.
Niilo Fredrikson, CEO of Matrix42, said, “At Matrix42, our core mission is to help organizations digitalize and automate their work. We are thrilled to introduce a comprehensive new portfolio tailored to the unique requirements of organizations across Europe and beyond. We promise our customers service management optimized for their needs, delivered 'Cloud Your Way.' Our solutions provide exceptional long-term value and a strong return on investment. And together with our extensive partner ecosystem, we are committed to our customers’ success, understanding their local languages and needs.
Matrix42: The European Choice for Service Management
The new unified service management offering positions Matrix42 as the European Choice for organizations at any stage of their service management journey – whether they are starting, advancing, or perfecting it. In addition to enterprise-grade technology as well as stringent data security and compliance standards, Matrix42 leverages its partnerships with over 300 local, regional, and global IT service providers to deliver exceptional support and services. This extensive partner network enables Matrix42 to meet local needs, including language preferences, data residency, and regulatory requirements.
“The merger of Matrix42 and Efecte expands our ability to offer a broader range of solutions to better support our customers. We are particularly excited about the flexible cloud deployment options, including private and public clouds, which allow customers to choose where their data is stored, ensuring full compliance with data security requirements. We congratulate the new Matrix42 and look forward to continued success with our customers and the market in the future,” says Patrick Hauer, Director Service Management & Authorised Representative of Consulting4IT GmbH.”
You can find more information about our new portfolio here:
About Matrix42
Matrix42 helps you Digitalize and Automate Your Work. Our ambition is to be the European Choice in Service Management software for both public and private sector customers.
With our flexible platform, you can manage IT and business processes, assets, end points, and Identities for improved productivity, agility, security, and employee experience. We deliver the Cloud Your Way, meaning you choose how to consume our technology: public cloud, private cloud or on-premises, all with a compelling total cost of ownership.
In case of any questions and for further information regarding the press release, send an email to press@matrix42.com
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