Webinar | Intelligent Service Management - Beyond IT

Service management is changing 

Traditional, ticket-centric ITSM has reached its limits. 

Manual processes, overloaded support teams, and reactive services slow organizations down. 

AI and cloud technologies are raising expectations - from handling tickets to anticipating needs, automating actions, and preventing issues. 

This is the shift toward Intelligent Service Management. 

Join our webinar, "Intelligent Service Management - Beyond IT", on February 11th at 13:00 CET, where we will explore: 

• How organizations move from ticket-based ITSM to user-first service experiences 

• Why flexible, connected workflows matter more than rigid platforms 

• How AI creates value when it acts on behalf of users, not just as an assistant 

• How proactive automation reduces manual work and operational pressure 

• How to scale service management from IT to the entire enterprise 

For IT and service leaders looking to reduce manual work and build proactive, intelligent services - beyond IT.