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Matrix42 Intelligence empowers every role in your organization with AI - on your terms. 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Key themes addressed in this video include: - The evolving landscape of service management and the demand for modernization that aligns with European values of freedom and privacy. - The shift away from fragmented tools towards flexible, scalable solutions that prioritize data sovereignty and ethical innovation. - The growing need for organizations to partner with local experts who understand their requirements and can provide reliable, responsible service management. Viewers will gain valuable insights on: - How to approach digital transformation while maintaining compliance with EU data protection regulations. - The importance of creating AI solutions that are transparent and tailored to organizational needs. - Strategies for achieving responsible innovation in service management, ensuring both efficiency and ethical governance. Join us as we delve into how Matrix42 stands as the European choice in service management software, offering solutions designed for the future of work. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/01_website-assets/images/success-stories/infineonTechnologies-cleanroom.jpgExterior view of a modern industrial building with blue and white façades, large glass windows, and clean geometric lines. 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A tablet and stylus lie on the desk. Around the person are floating interface elements, including a checklist, a chart, and text cards, along with a plant in the background.Dude_Szenes_Checklist_Work-2https://www.matrix42.com/hubfs/M42_Webbanner_BannerBMPK1%20(1).webpM42_Webbanner_BannerBMPK1 (1)M42_Webbanner_BannerBMPK1 (1)2025-07-14https://www.matrix42.com/de/resources/events-and-webinars/events/10th-richmond-it-forumhttps://www.matrix42.com/hubfs/Engl%20inProgress%20CompPres%20Update%20Q4%202025.webpEngl inProgress CompPres Update Q4 2025Engl inProgress CompPres Update Q4 2025https://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Fullsize%20Webbanner%20Template-6-Why%20Matrix.pngFullsize Webbanner Template-6-Why MatrixFullsize Webbanner Template-6-Why Matrixhttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logo2025-07-29https://www.matrix42.com/de/resources/bootcamp-2026-19.02https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Dude_Szenes_Checklist_Work-2.pngIllustration of a person seated at a desk using a laptop with an “M42” logo. A tablet and stylus lie on the desk. Around the person are floating interface elements, including a checklist, a chart, and text cards, along with a plant in the background.Dude_Szenes_Checklist_Work-2https://www.matrix42.com/hubfs/Fullsize%20Webbanner%20Template-6-Why%20Matrix.pngFullsize Webbanner Template-6-Why MatrixFullsize Webbanner Template-6-Why Matrixhttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplace2026-01-27https://www.matrix42.com/pl/wszystkie-zasobyhttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/Marketplace-section-image.jpgMarketplace-section-imageMarketplace-section-imagehttps://www.matrix42.com/hubfs/Email-subs-form-section-illustration.webpEmail-subs-form-section-illustrationEmail-subs-form-section-illustrationhttps://www.matrix42.com/hubfs/converted_image.webpAn illustration showing a flow between self‑service and users. On the left is a self‑service interface, connected by arrows labeled “Requests” and “Instant responses, Multi‑language, 24x7” to users on the right. A person holding a tablet is shown next to the user label.converted_imagehttps://www.matrix42.com/hubfs/M42%20blog%20Microsoft-2-Why%20Matrix.webpM42 blog Microsoft-2-Why MatrixM42 blog Microsoft-2-Why Matrixhttps://www.matrix42.com/hubfs/JKP07158.jpgJKP07158JKP07158https://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/01_website-assets/images/industries/hr-image.webphr-imagehr-imagehttps://www.matrix42.com/hubfs/matrix42-theme/Images/05_Cost%20_%20Compliance_Card%20Image.pngClose-up of a person typing on a laptop. 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On the left is a self‑service interface, connected by arrows labeled “Requests” and “Instant responses, Multi‑language, 24x7” to users on the right. A person holding a tablet is shown next to the user label.converted_imagehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logo2025-12-04https://www.matrix42.com/de/partners/microplan-it-systemhaus-gmbh2026-07-21https://www.matrix42.com/en/resources/partner-webcast-q2-2026https://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/Engl%20inProgress%20CompPres%20Update%20Q4%202025.webpEngl inProgress CompPres Update Q4 2025Engl inProgress CompPres Update Q4 2025https://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_Website%20Favicon_16x16-01.svgThe short version of the Matrix42 logo showing a black letter M followed by an orange shape containing the white number 42.Matrix42_Website Favicon_16x16-01https://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Image2026-04-20https://www.matrix42.com/fi/resources/itsmf-finland-vuosikonferenssi-2025https://www.matrix42.com/hubfs/matrix42-theme/Images/digitalize-and-automate-2024_event-image.webpMatrix42 CEO Niilo Fredrikson on stage at the Digitalize and Automate 2024 event.digitalize-and-automate-2024_event-imagehttps://www.matrix42.com/hubfs/ca-header-assets/Resources-megamenu-section.pngResources-megamenu-sectionResources-megamenu-sectionhttps://www.matrix42.com/hubfs/ChatGPT%20Image%2012.%20Mai%202026%2c%2010_31_10.pngChatGPT Image 12. 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Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/AICampaignWhitepaperAssets-03-ezgif.com-png-to-webp-converter.webpIllustration of a person seated with a laptop displaying the Matrix42 logo. 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A plant and a window appear in the background.Dude_Szenes-Coworkerhttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/M42_Dudes-MiscScenes_Presentation%202.pngA person stands with arms crossed in front of a display showing charts and graphs. A plant, a speech bubble, and a cup are visible around the figure.M42_Dudes-MiscScenes_Presentation 2https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Jeffi%20NIS2%20Lightmode.pngEffi and Jeffi are standing next to each other. Around them are illustrated security elements, including a lock, a key, and multiple star shapes.Jeffi NIS2 Lightmodehttps://www.matrix42.com/hubfs/WebDudes_M42_Integrations-F.webpAn illustration of a person sitting at a laptop with a Matrix42 logo sticker. Various digital interface elements surround the scene, including bar charts, a pie chart, a flowchart, a mobile screen, and a document window. A cup and plants are also visible.WebDudes_M42_Integrations-Fhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/M42_Dudes-MiscScenes_Home%20Office%201.pngA person is sitting on the floor working on a laptop. Nearby are a clipboard with papers, headphones, a cup with a drink, and several small clips.M42_Dudes-MiscScenes_Home Office 1https://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/M42_Dudes-MiscScenes_Multitasking.pngA person is walking while carrying books and holding a cup. 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Discover how Matrix42 SaaS Management can provide clarity and control over your software landscape. In this video, we dive into the challenges organizations face with SaaS management, including the lack of visibility into what software is being used, how much is being spent, and the risks associated with unmanaged subscriptions. Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. Don't let your software landscape overwhelm you—take control today.https://www.matrix42.com/hubfs/m42-saas-management-V2%20(1).mp480nonohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/endress-hauser_logo.webpEndress + Hauser logoendress-hauser_logohttps://www.matrix42.com/hubfs/Smartly%20logo.pngSmartly logoSmartly logohttps://www.matrix42.com/hubfs/Viio%20Finance.webpViio FinanceViio Financehttps://www.matrix42.com/hubfs/trackunit%20logo.webptrackunit logotrackunit logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/JCDecaux_logo.webpJCDecaux_logoJCDecaux_logohttps://www.matrix42.com/hubfs/01_website-assets/banners/matrix42-european-landscape-dark-background-banner.webpA 2D digital design showing mountains and a road leading toward a combined skyline of famous city buildings.matrix42-european-landscape-dark-background-bannerhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/siegenia_logo.webpsiegenia_logosiegenia_logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/preh_logo.webppreh_logopreh_logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/ernstings-family_logo.webpernstings-family_logoernstings-family_logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/CAE-zero-carbon_logo.webpCAE-zero-carbon_logoCAE-zero-carbon_logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/sws_logo.webpsws_logosws_logohttps://www.matrix42.com/hubfs/joe_&_the_juice-logo.webpjoe_&_the_juice-logojoe_&_the_juice-logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/vincit-logo.pngvincit-logovincit-logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/new-yorker_logo.webpnew-yorker_logonew-yorker_logohttps://www.matrix42.com/hubfs/Viio%20Procurement.webpViio ProcurementViio Procurementhttps://www.matrix42.com/hubfs/Viio%20IT.webpViio ITViio IThttps://www.matrix42.com/hubfs/ca-header-assets/Marketplace-section-image.jpgMarketplace-section-imageMarketplace-section-imagehttps://www.matrix42.com/hubfs/Better%20Collective%20Logo.pngBetter Collective LogoBetter Collective Logohttps://www.matrix42.com/hubfs/Viio%20Procure.webpViio ProcureViio Procurehttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/Viio%20Manage.webpViio ManageViio Managehttps://www.matrix42.com/hubfs/Alnatura%20Logo.pngAlnatura logoAlnatura Logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/puma_logo.webppuma_logopuma_logohttps://www.matrix42.com/hubfs/Viio%20Optimize.webpViio OptimizeViio Optimizehttps://www.matrix42.com/hubfs/Olymp%20Logo.pngOlymp LogoOlymp Logohttps://www.matrix42.com/hubfs/Metacore%20copy.jpgCharacter artist sketching cartoon facial expressions on a digital pen display in a studio officeMetacore copyhttps://www.matrix42.com/hubfs/Metro%20Logo.jpgMetro LogoMetro Logohttps://www.matrix42.com/hubfs/matrix42-theme/Images/Sprinkenhof_LOGO.pngSprinkenhof logoSprinkenhof_LOGOhttps://www.matrix42.com/hubfs/Viio%20Discover.webpViio DiscoverViio Discover2026-03-23https://www.matrix42.com/de/resources/webinars/weniger-personal-mehr-anforderungen-%C3%B6ffentlicher-sektorhttps://www.matrix42.com/hubfs/Dude_Szenes_Checklist_Work-2.pngIllustration of a person seated at a desk using a laptop with an “M42” logo. A tablet and stylus lie on the desk. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. 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Viewers will gain valuable insights on: - How to approach digital transformation while maintaining compliance with EU data protection regulations. - The importance of creating AI solutions that are transparent and tailored to organizational needs. - Strategies for achieving responsible innovation in service management, ensuring both efficiency and ethical governance. Join us as we delve into how Matrix42 stands as the European choice in service management software, offering solutions designed for the future of work. 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Discover how Matrix42 SaaS Management can provide clarity and control over your software landscape. In this video, we dive into the challenges organizations face with SaaS management, including the lack of visibility into what software is being used, how much is being spent, and the risks associated with unmanaged subscriptions. Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. 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Viewers will gain valuable insights on: - How to approach digital transformation while maintaining compliance with EU data protection regulations. - The importance of creating AI solutions that are transparent and tailored to organizational needs. - Strategies for achieving responsible innovation in service management, ensuring both efficiency and ethical governance. Join us as we delve into how Matrix42 stands as the European choice in service management software, offering solutions designed for the future of work. 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Discover how Matrix42 SaaS Management can provide clarity and control over your software landscape. In this video, we dive into the challenges organizations face with SaaS management, including the lack of visibility into what software is being used, how much is being spent, and the risks associated with unmanaged subscriptions. Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. 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Discover how Matrix42 SaaS Management can provide clarity and control over your software landscape. In this video, we dive into the challenges organizations face with SaaS management, including the lack of visibility into what software is being used, how much is being spent, and the risks associated with unmanaged subscriptions. Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. 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self‑service and users. 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In this video, we explore the challenges faced by IT and security teams dealing with an avalanche of data daily. With Matrix 42 UEM Insights, you can transform how your team manages endpoint, patch, and vulnerability data by bringing it all into a single, intelligent view. **Key features of Matrix 42 UEM Insights include:** - **Customizable Dashboards:** Tailor your view for instant visibility based on specific roles, ensuring that critical information is always at your fingertips. - **Automated Reporting:** Deliver the right insights to the right stakeholders without the burden of repetitive manual tasks. - **Data-Driven Prioritization:** Leverage metrics and vulnerability scores to address the most pressing issues first, optimizing your team's efficiency. - **AI-Powered Automation:** Reduce workload and accelerate response times, allowing your team to focus on strategic initiatives. By implementing Matrix 42 UEM Insights, start each day with clarity, track progress in real time, and improve service quality with confidence. This solution is not just about managing patches and vulnerabilities; it's the foundation for advanced autonomous UEM capabilities. Join us as we delve into how Matrix 42 stands out as the European choice for service management, empowering your team to work smarter, not harder. 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On the left is a self‑service interface, connected by arrows labeled “Requests” and “Instant responses, Multi‑language, 24x7” to users on the right. A person holding a tablet is shown next to the user label.converted_image2025-11-13https://www.matrix42.com/fr/co%C3%BBt-et-conformit%C3%A9https://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_24_Document.pngMatrix42_24_DocumentMatrix42_24_Documenthttps://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_2_Optimise%20Costs%20(1).pngMatrix42_2_Optimise Costs (1)Matrix42_2_Optimise Costs (1)https://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_5_Successfully%20Audit-1.pngMatrix42_5_Successfully Audit-1Matrix42_5_Successfully Audit-1https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/matrix42-theme/Images/02_Habau%201x1%20Image.pngA construction worker from the HABAU Group wearing a yellow hard hat and holding an orange drill stands in front of a steel structure and looks up, surrounded by wooden panels and a clear blue sky.02_Habau 1x1 Imagehttps://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_8_Employee%20Experience.webpMatrix42_8_Employee ExperienceMatrix42_8_Employee Experiencehttps://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_20_Calendar%20(1).pngMatrix42_20_Calendar (1)Matrix42_20_Calendar (1)https://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_10_Streamline%20Operations%20%20(1).webpMatrix42_10_Streamline Operations (1)Matrix42_10_Streamline Operations (1)https://www.matrix42.com/hubfs/matrix42-theme/Images/08_Cost%20_%20Compliance%20-%20Hero.pngClose-up of a person typing on a laptop. The screen shows a dashboard.08_Cost _ Compliance - Herohttps://www.matrix42.com/hubfs/matrix42-theme/Images/M42%20Illustrations_05_SAM%2016-9%20(1).webpM42 Illustrations_05_SAM 16-9 (1)M42 Illustrations_05_SAM 16-9 (1)https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/matrix42-theme/Images/M42%20Illustrations_02_ITAM%2016-9%20%20(1).pngM42 Illustrations_02_ITAM 16-9 (1)M42 Illustrations_02_ITAM 16-9 (1)2025-07-11https://www.matrix42.com/fr/matrix42-intelligencehttps://www.matrix42.com/hubfs/01_website-assets/videos/Matrix42%20Intelligence%20-%20AI-native%20Workflows.mp4/medium.jpgAI-Native Workflows - Matrix42 IntelligenceExperience the future of enterprise service management with Matrix42's AI-native solutions. In this video, we unveil how our innovative AI agents revolutionize workflow efficiency, saving organizations time and resources. Key topics covered in this video include: - **AI-Powered Ticket Management**: Discover how our intelligent AI agent for ticket preparation acts like a virtual team member, instantly categorizing, prioritizing, and assigning tickets. This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. This no-code solution empowers organizations to shift from reactive to proactive management effortlessly. Key takeaways from this video include: - Insights into how AI can streamline service processes and enhance operational efficiency. - Strategies for reducing manual efforts and accelerating incident resolution. - The ability to customize AI agents to meet specific organizational needs, driving better employee and customer experiences.https://www.matrix42.com/hubfs/01_website-assets/videos/Matrix42%20Intelligence%20-%20AI-native%20Workflows.mp486nonoAINativeWorkflowAutomationBenefitsitsmMatrix42IntelligenceAIEnterpriseServiceManagementesmAIWorkflowDesignerhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/01_website-assets/images/success-stories/oph-success-story.webpA group of people seated at a table write on paper with pencils. 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The face and upper body are visible. The person has short hair and wears a dark top over a light shirt.Profilbild_Andrehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Email-subs-form-section-illustration.webpEmail-subs-form-section-illustrationEmail-subs-form-section-illustrationhttps://www.matrix42.com/hubfs/Saas%20WBN-3.jpegSaas WBN-3Saas WBN-3https://www.matrix42.com/hubfs/Digital%20Transformation%20Public%20Sector.pngDigital Transformation Public SectorDigital Transformation Public Sectorhttps://www.matrix42.com/hubfs/Data%20Sovereignty%20in%20the%20AI%20Landscape%20Why%20Digital%20Sovereignty%20Matters%20for%20Europe.webpClose‑up of a computer chip on a circuit board with the flag of the European Union displayed on its surface. Electronic components and conductive pathways surround the chip.Data Sovereignty in the AI Landscape Why Digital Sovereignty Matters for Europe2026-06-18https://www.matrix42.com/de/bloghttps://www.matrix42.com/hubfs/01_website-assets/videos/Matrix42%20Intelligence%20-%20AI-native%20Workflows.mp4/medium.jpgAI-Native Workflows - Matrix42 IntelligenceExperience the future of enterprise service management with Matrix42's AI-native solutions. In this video, we unveil how our innovative AI agents revolutionize workflow efficiency, saving organizations time and resources. Key topics covered in this video include: - **AI-Powered Ticket Management**: Discover how our intelligent AI agent for ticket preparation acts like a virtual team member, instantly categorizing, prioritizing, and assigning tickets. This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. This no-code solution empowers organizations to shift from reactive to proactive management effortlessly. Key takeaways from this video include: - Insights into how AI can streamline service processes and enhance operational efficiency. - Strategies for reducing manual efforts and accelerating incident resolution. - The ability to customize AI agents to meet specific organizational needs, driving better employee and customer experiences.https://www.matrix42.com/hubfs/01_website-assets/videos/Matrix42%20Intelligence%20-%20AI-native%20Workflows.mp486nonoAINativeWorkflowAutomationBenefitsitsmMatrix42IntelligenceAIEnterpriseServiceManagementesmAIWorkflowDesignerhttps://www.matrix42.com/hubfs/Untitled.webpUntitledUntitledhttps://www.matrix42.com/hubfs/Construction%20Blog%201.webpDie Buchstaben „VPN“ sind als dreidimensionale Blockformen aus vielen kleinen Würfeln dargestellt und liegen auf einer dunklen, strukturierten Oberfläche.Construction Blog 1https://www.matrix42.com/hubfs/Retail%20Blog%201.webpRetail Blog 1Retail Blog 1https://www.matrix42.com/hubfs/Email-subs-form-section-illustration.webpEmail-subs-form-section-illustrationEmail-subs-form-section-illustrationhttps://www.matrix42.com/hubfs/Saas%20WBN-3.jpegSaas WBN-3Saas WBN-3https://www.matrix42.com/hubfs/Matrix42_IGA%20(1).webpMatrix42_IGA (1)Matrix42_IGA (1)https://www.matrix42.com/hubfs/m42-placeholder-blog-image.pngm42-placeholder-blog-imagem42-placeholder-blog-imagehttps://www.matrix42.com/hubfs/Fachartikel-Endpoint-Blog.jpgFachartikel-Endpoint-BlogFachartikel-Endpoint-Bloghttps://www.matrix42.com/hubfs/matrix42-theme/Images/M42%20Illustrations_05_SAM%2016-9%20(1).pngM42 Illustrations_05_SAM 16-9 (1)M42 Illustrations_05_SAM 16-9 (1)https://www.matrix42.com/hubfs/Matrix42%20CPO%20Santeri%20Jussila%20on%20stage.jpgMatrix42 CPO Santeri Jussila on stageMatrix42 CPO Santeri Jussila on stagehttps://www.matrix42.com/hubfs/AdobeStock_259784088-1200x600.webpIllustration showing the ITSM concept with multiple gear icons containing symbols for servers, network, devices, security, users, and services. 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Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/M42_Dudes-MiscScenes_Research.pngA person is sitting at a desk working on a laptop. 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Discover how Matrix 42 UEM Insights can streamline your operations and enhance your security posture. In this video, we explore the challenges faced by IT and security teams dealing with an avalanche of data daily. With Matrix 42 UEM Insights, you can transform how your team manages endpoint, patch, and vulnerability data by bringing it all into a single, intelligent view. **Key features of Matrix 42 UEM Insights include:** - **Customizable Dashboards:** Tailor your view for instant visibility based on specific roles, ensuring that critical information is always at your fingertips. - **Automated Reporting:** Deliver the right insights to the right stakeholders without the burden of repetitive manual tasks. - **Data-Driven Prioritization:** Leverage metrics and vulnerability scores to address the most pressing issues first, optimizing your team's efficiency. - **AI-Powered Automation:** Reduce workload and accelerate response times, allowing your team to focus on strategic initiatives. 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Discover how Matrix42 SaaS Management can provide clarity and control over your software landscape. In this video, we dive into the challenges organizations face with SaaS management, including the lack of visibility into what software is being used, how much is being spent, and the risks associated with unmanaged subscriptions. Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. 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A tablet and stylus lie on the desk. Around the person are floating interface elements, including a checklist, a chart, and text cards, along with a plant in the background.Dude_Szenes_Checklist_Work-2https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplace2025-07-14https://www.matrix42.com/de/resources/events/digitalize-and-automate-2025-osnabrueckhttps://www.matrix42.com/hubfs/Dude_Szenes_Checklist_Work-2.pngIllustration of a person seated at a desk using a laptop with an “M42” logo. A tablet and stylus lie on the desk. 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Discover how Matrix 42 UEM Insights can streamline your operations and enhance your security posture. In this video, we explore the challenges faced by IT and security teams dealing with an avalanche of data daily. With Matrix 42 UEM Insights, you can transform how your team manages endpoint, patch, and vulnerability data by bringing it all into a single, intelligent view. **Key features of Matrix 42 UEM Insights include:** - **Customizable Dashboards:** Tailor your view for instant visibility based on specific roles, ensuring that critical information is always at your fingertips. - **Automated Reporting:** Deliver the right insights to the right stakeholders without the burden of repetitive manual tasks. - **Data-Driven Prioritization:** Leverage metrics and vulnerability scores to address the most pressing issues first, optimizing your team's efficiency. - **AI-Powered Automation:** Reduce workload and accelerate response times, allowing your team to focus on strategic initiatives. By implementing Matrix 42 UEM Insights, start each day with clarity, track progress in real time, and improve service quality with confidence. This solution is not just about managing patches and vulnerabilities; it's the foundation for advanced autonomous UEM capabilities. Join us as we delve into how Matrix 42 stands out as the European choice for service management, empowering your team to work smarter, not harder. 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In this video, we unveil how our innovative AI agents revolutionize workflow efficiency, saving organizations time and resources. Key topics covered in this video include: - **AI-Powered Ticket Management**: Discover how our intelligent AI agent for ticket preparation acts like a virtual team member, instantly categorizing, prioritizing, and assigning tickets. This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. 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Discover how Matrix 42 UEM Insights can streamline your operations and enhance your security posture. In this video, we explore the challenges faced by IT and security teams dealing with an avalanche of data daily. With Matrix 42 UEM Insights, you can transform how your team manages endpoint, patch, and vulnerability data by bringing it all into a single, intelligent view. **Key features of Matrix 42 UEM Insights include:** - **Customizable Dashboards:** Tailor your view for instant visibility based on specific roles, ensuring that critical information is always at your fingertips. - **Automated Reporting:** Deliver the right insights to the right stakeholders without the burden of repetitive manual tasks. - **Data-Driven Prioritization:** Leverage metrics and vulnerability scores to address the most pressing issues first, optimizing your team's efficiency. - **AI-Powered Automation:** Reduce workload and accelerate response times, allowing your team to focus on strategic initiatives. By implementing Matrix 42 UEM Insights, start each day with clarity, track progress in real time, and improve service quality with confidence. This solution is not just about managing patches and vulnerabilities; it's the foundation for advanced autonomous UEM capabilities. Join us as we delve into how Matrix 42 stands out as the European choice for service management, empowering your team to work smarter, not harder. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Dude_Szenes_Teamwork_1.pngThree people are standing next to each other. Behind them are three gear icons in different colors.Dude_Szenes_Teamwork_1https://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Jeffi%20NIS2%20Lightmode.pngEffi and Jeffi are standing next to each other. 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This no-code solution empowers organizations to shift from reactive to proactive management effortlessly. Key takeaways from this video include: - Insights into how AI can streamline service processes and enhance operational efficiency. - Strategies for reducing manual efforts and accelerating incident resolution. - The ability to customize AI agents to meet specific organizational needs, driving better employee and customer experiences.https://www.matrix42.com/hubfs/01_website-assets/videos/Matrix42%20Intelligence%20-%20AI-native%20Workflows.mp486nonoAINativeWorkflowAutomationBenefitsitsmMatrix42IntelligenceAIEnterpriseServiceManagementesmAIWorkflowDesignerhttps://www.matrix42.com/hubfs/ca-header-assets/Marketplace-section-image.jpgMarketplace-section-imageMarketplace-section-imagehttps://www.matrix42.com/hubfs/converted_image.webpAn illustration showing a flow between self‑service and users. 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A person holding a tablet is shown next to the user label.converted_imagehttps://www.matrix42.com/hubfs/JKP07158.jpgJKP07158JKP07158https://www.matrix42.com/hubfs/ca-header-assets/Resources-megamenu-section.pngResources-megamenu-sectionResources-megamenu-sectionhttps://www.matrix42.com/hubfs/Email-subs-form-section-illustration.webpEmail-subs-form-section-illustrationEmail-subs-form-section-illustrationhttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Untitled.webpUntitledUntitledhttps://www.matrix42.com/hubfs/image-png-1.pngimage-png-1image-png-1https://www.matrix42.com/hubfs/m42-placeholder-blog-image.pngm42-placeholder-blog-imagem42-placeholder-blog-imagehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logo2026-03-05https://www.matrix42.com/en/blog/ana-testimonialhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Ana%20Maria%20Bild%20-%20cropped.jpgAna Maria Bild - croppedAna Maria Bild - croppedhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_Website%20Favicon_16x16-01.svgThe short version of the Matrix42 logo showing a black letter M followed by an orange shape containing the white number 42.Matrix42_Website Favicon_16x16-01https://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/Data%20Sovereignty%20in%20the%20AI%20Landscape%20Why%20Digital%20Sovereignty%20Matters%20for%20Europe.webpClose‑up of a computer chip on a circuit board with the flag of the European Union displayed on its surface. Electronic components and conductive pathways surround the chip.Data Sovereignty in the AI Landscape Why Digital Sovereignty Matters for Europehttps://www.matrix42.com/hubfs/Email-subs-form-section-illustration.webpEmail-subs-form-section-illustrationEmail-subs-form-section-illustrationhttps://www.matrix42.com/hubfs/Einzelhandel%20Blog-3%20(1).pngEinzelhandel Blog-3 (1)Einzelhandel Blog-3 (1)https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/Saas%20WBN-3.jpegSaas WBN-3Saas WBN-3https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Image2025-10-16