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Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Jeffi%20NIS2%20Lightmode.pngEffi and Jeffi are standing next to each other. 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In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. 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In this insightful video, we explore how Matrix42's ITSM processes are empowering around 3,000 employees to work more efficiently and effectively at Avarn Security. Key takeaways from this video include: - The benefits of using Matrix42’s to optimize workflows and maintain complete visibility over operations. - How implementing structured approval chains ensures compliance and keeps critical information accessible, avoiding the pitfalls of lost emails. - Insights into the seamless collaboration experienced with Matrix42 and Efecten, enhancing both sales and consulting efforts. Join us as we dive into the practical applications of Matrix42's solutions, demonstrating how they have transformed service management and improved the employee experience. Discover how our innovative approach can help your organization stay on track, reduce inefficiencies, and foster a culture of accountability and transparency. 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The background shows an urban setting with glass structures.Security_u_Management_800x600https://www.matrix42.com/hubfs/S%C3%B6dert%C3%A4lje.pngSödertäljeSödertäljehttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/koncernlogotyp_svart.pngkoncernlogotyp_svartkoncernlogotyp_svarthttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logo2026-08-12https://www.matrix42.com/it/matrix42-intelligencehttps://www.matrix42.com/hubfs/01_website-assets/videos/Matrix42%20Intelligence%20-%20AI-native%20Workflows.mp4/medium.jpgAI-Native Workflows - Matrix42 IntelligenceExperience the future of enterprise service management with Matrix42's AI-native solutions. In this video, we unveil how our innovative AI agents revolutionize workflow efficiency, saving organizations time and resources. Key topics covered in this video include: - **AI-Powered Ticket Management**: Discover how our intelligent AI agent for ticket preparation acts like a virtual team member, instantly categorizing, prioritizing, and assigning tickets. This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. This no-code solution empowers organizations to shift from reactive to proactive management effortlessly. 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À gauche, un élément graphique circulaire contient les textes « ÉDITION N°2 », « MÊME AMBITION » et « + D’IMPACT ».Screenshot 2026-09-08 at 14.44.102026-02-11https://www.matrix42.com/de/matrix42-service-managementhttps://www.matrix42.com/hubfs/01_website-assets/videos/M42-intelligence-product-demo.mp4/medium.jpgMatrix42 Intelligence Product demo - AI Your WayProduct demo video about Matrix42 Intelligence. Matrix42 Intelligence empowers every role in your organization with AI - on your terms. 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Mai 2026, 10_31_10ChatGPT Image 12. 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Inside, several people are working at desks in a brightly lit environment during the evening or nighttimeImage_M42-Enterprise-1 (1)https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-icon2026-01-12https://www.matrix42.com/es/matrix42-saas-managementhttps://www.matrix42.com/hubfs/m42-saas-management-V2%20(1).mp4/medium.jpgM42 SaaS ManagementIs your organization struggling to keep track of SaaS usage, costs, and risks? Discover how Matrix42 SaaS Management can provide clarity and control over your software landscape. In this video, we dive into the challenges organizations face with SaaS management, including the lack of visibility into what software is being used, how much is being spent, and the risks associated with unmanaged subscriptions. Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. Don't let your software landscape overwhelm you—take control today.https://www.matrix42.com/hubfs/m42-saas-management-V2%20(1).mp480nonohttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/Viio%20IT.webpViio ITViio IThttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/preh_logo.webppreh_logopreh_logohttps://www.matrix42.com/hubfs/trackunit%20logo.webptrackunit logotrackunit logohttps://www.matrix42.com/hubfs/Olymp%20Logo.pngOlymp LogoOlymp Logohttps://www.matrix42.com/hubfs/Metro%20Logo.jpgMetro LogoMetro Logohttps://www.matrix42.com/hubfs/Better%20Collective%20Logo.pngBetter Collective LogoBetter Collective Logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/endress-hauser_logo.webpEndress + Hauser logoendress-hauser_logohttps://www.matrix42.com/hubfs/Viio%20Optimize.webpViio OptimizeViio Optimizehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/new-yorker_logo.webpnew-yorker_logonew-yorker_logohttps://www.matrix42.com/hubfs/Viio%20Manage.webpViio ManageViio Managehttps://www.matrix42.com/hubfs/Smartly%20logo.pngSmartly logoSmartly logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/siegenia_logo.webpsiegenia_logosiegenia_logohttps://www.matrix42.com/hubfs/joe_&_the_juice-logo.webpjoe_&_the_juice-logojoe_&_the_juice-logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/ernstings-family_logo.webpernstings-family_logoernstings-family_logohttps://www.matrix42.com/hubfs/Metacore%20copy.jpgCharacter artist sketching cartoon facial expressions on a digital pen display in a studio officeMetacore copyhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Sprinkenhof_LOGO.pngSprinkenhof logoSprinkenhof_LOGOhttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/vincit-logo.pngvincit-logovincit-logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/puma_logo.webppuma_logopuma_logohttps://www.matrix42.com/hubfs/Viio%20Finance.webpViio FinanceViio Financehttps://www.matrix42.com/hubfs/ca-header-assets/Marketplace-section-image.jpgMarketplace-section-imageMarketplace-section-imagehttps://www.matrix42.com/hubfs/Alnatura%20Logo.pngAlnatura logoAlnatura Logohttps://www.matrix42.com/hubfs/Viio%20Procure.webpViio ProcureViio Procurehttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/JCDecaux_logo.webpJCDecaux_logoJCDecaux_logohttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Viio%20Procurement.webpViio ProcurementViio Procurementhttps://www.matrix42.com/hubfs/Viio%20Discover.webpViio DiscoverViio Discoverhttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/sws_logo.webpsws_logosws_logohttps://www.matrix42.com/hubfs/01_website-assets/banners/matrix42-european-landscape-dark-background-banner.webpA 2D digital design showing mountains and a road leading toward a combined skyline of famous city buildings.matrix42-european-landscape-dark-background-bannerhttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/CAE-zero-carbon_logo.webpCAE-zero-carbon_logoCAE-zero-carbon_logo2026-03-23https://www.matrix42.com/de/success-stories/alba-service-managementhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Labtagon_Logo_2023_900px.pngLabtagon logoLabtagon_Logo_2023_900pxhttps://www.matrix42.com/hubfs/HH%20Vuosikertomus%20FIN_L8A3670%20(1).webpThree people sit around a table in a collaborative workspace with laptops and a mobile device. 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A pedestrian bridge and additional buildings are visible in the background under clear daylight.ALHO_hero imagehttps://www.matrix42.com/hubfs/UniWien_Logo_weiss_auf_transparentem_Hintergrund.pngUniversity of Vienna logoUniWien_Logo_weiss_auf_transparentem_Hintergrundhttps://www.matrix42.com/hubfs/110kv_pylv%C3%A4spystys_2018_08_Caruna.jpgAn image showing a tall metal utility structure with a worker positioned high on the framework. The structure resembles part of an electrical transmission tower, with insulators and cables attached. The sky in the background is bright and partly cloudy.110kv_pylväspystys_2018_08_Carunahttps://www.matrix42.com/hubfs/GLB_hero%20image.webpTwo workers stand on a construction site platform surrounded by scaffolding, machinery, and building materials. Both wear safety helmets, gloves, and protective clothing. 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In this video, we explore the unique expectations facing organizations as they embrace digitalization and automation, highlighting the importance of trust, transparency, and compliance within the European context. Key themes addressed in this video include: - The evolving landscape of service management and the demand for modernization that aligns with European values of freedom and privacy. - The shift away from fragmented tools towards flexible, scalable solutions that prioritize data sovereignty and ethical innovation. - The growing need for organizations to partner with local experts who understand their requirements and can provide reliable, responsible service management. Viewers will gain valuable insights on: - How to approach digital transformation while maintaining compliance with EU data protection regulations. - The importance of creating AI solutions that are transparent and tailored to organizational needs. - Strategies for achieving responsible innovation in service management, ensuring both efficiency and ethical governance. Join us as we delve into how Matrix42 stands as the European choice in service management software, offering solutions designed for the future of work. 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Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/webdudes_m42_partners.webpA person is seated at a desk working on a laptop. Around the person are several data elements, including bar charts, a flowchart, a circular chart, and a mobile‑device interface. 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A plant and a cup are nearby, and the laptop screen shows charts.M42_Dudes-MiscScenes_Laptop-AIhttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logo2026-09-25https://www.matrix42.com/fi/blog/manuaalisista-toiminnoista-autonomiseen-ithenhttps://www.matrix42.com/hubfs/01_website-assets/videos/Matrix42%20Intelligence%20-%20AI-native%20Workflows.mp4/medium.jpgAI-Native Workflows - Matrix42 IntelligenceExperience the future of enterprise service management with Matrix42's AI-native solutions. In this video, we unveil how our innovative AI agents revolutionize workflow efficiency, saving organizations time and resources. Key topics covered in this video include: - **AI-Powered Ticket Management**: Discover how our intelligent AI agent for ticket preparation acts like a virtual team member, instantly categorizing, prioritizing, and assigning tickets. This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. This no-code solution empowers organizations to shift from reactive to proactive management effortlessly. 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Inside, several people are working at desks in a brightly lit environment during the evening or nighttimeImage_M42-Enterprise-12026-09-29https://www.matrix42.com/en/unified-endpoint-managementhttps://www.matrix42.com/hubfs/Matrix42%20UEM%20Insights.mp4/medium.jpgMatrix42 UEM InsightsIs your IT team overwhelmed by the sheer volume of data and unsure where to focus next? Discover how Matrix 42 UEM Insights can streamline your operations and enhance your security posture. In this video, we explore the challenges faced by IT and security teams dealing with an avalanche of data daily. With Matrix 42 UEM Insights, you can transform how your team manages endpoint, patch, and vulnerability data by bringing it all into a single, intelligent view. **Key features of Matrix 42 UEM Insights include:** - **Customizable Dashboards:** Tailor your view for instant visibility based on specific roles, ensuring that critical information is always at your fingertips. - **Automated Reporting:** Deliver the right insights to the right stakeholders without the burden of repetitive manual tasks. - **Data-Driven Prioritization:** Leverage metrics and vulnerability scores to address the most pressing issues first, optimizing your team's efficiency. - **AI-Powered Automation:** Reduce workload and accelerate response times, allowing your team to focus on strategic initiatives. By implementing Matrix 42 UEM Insights, start each day with clarity, track progress in real time, and improve service quality with confidence. 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Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/matrix42-theme/Images/Product-Banners-MarkerSize-5-ITSM-1.jpegProduct-Banners-MarkerSize-5-ITSM-1Product-Banners-MarkerSize-5-ITSM-1https://www.matrix42.com/hubfs/AICampaignWhitepaperAssets-03-ezgif.com-png-to-webp-converter.webpIllustration of a person seated with a laptop displaying the Matrix42 logo. 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À gauche, un élément graphique circulaire contient les textes « ÉDITION N°2 », « MÊME AMBITION » et « + D’IMPACT ».Screenshot 2026-09-08 at 14.44.102025-10-23https://www.matrix42.com/de/on-demand-webinars/summer-academy-2026-xamplo-aghttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/Dominik%20Vogt_Speaker%20Image.pngDominik Vogt_Speaker ImageDominik Vogt_Speaker Imagehttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Social/Summer%20Academy%202026-15.pngWerbegrafik für die Matrix42 Summer Academy 26. Eine Person sitzt an einem Schreibtisch und hält eine Tasse in der Hand; im Hintergrund sind Pflanzen und Holzregale zu sehen. 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Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. 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This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. This no-code solution empowers organizations to shift from reactive to proactive management effortlessly. 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In this video, we unveil how our innovative AI agents revolutionize workflow efficiency, saving organizations time and resources. Key topics covered in this video include: - **AI-Powered Ticket Management**: Discover how our intelligent AI agent for ticket preparation acts like a virtual team member, instantly categorizing, prioritizing, and assigning tickets. This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. 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Discover how Matrix 42 UEM Insights can streamline your operations and enhance your security posture. In this video, we explore the challenges faced by IT and security teams dealing with an avalanche of data daily. With Matrix 42 UEM Insights, you can transform how your team manages endpoint, patch, and vulnerability data by bringing it all into a single, intelligent view. **Key features of Matrix 42 UEM Insights include:** - **Customizable Dashboards:** Tailor your view for instant visibility based on specific roles, ensuring that critical information is always at your fingertips. - **Automated Reporting:** Deliver the right insights to the right stakeholders without the burden of repetitive manual tasks. - **Data-Driven Prioritization:** Leverage metrics and vulnerability scores to address the most pressing issues first, optimizing your team's efficiency. - **AI-Powered Automation:** Reduce workload and accelerate response times, allowing your team to focus on strategic initiatives. 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Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Product-Banners-MarkerSize-5-ITSM-1.jpegProduct-Banners-MarkerSize-5-ITSM-1Product-Banners-MarkerSize-5-ITSM-1https://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/M42_Dudes-MiscScenes_Data%20Analysis.pngA person is working on a laptop at a desk. 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The glass wall behind them displays the text “LAB8 Haaga‑Helia.” Tables, chairs, and indoor plants are visible in the background.HH Vuosikertomus FIN_L8A3670 (1)2026-08-05https://www.matrix42.com/sv/santeri-jussila-digitalize-and-automate-2026https://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/Marketplace-section-image.jpgMarketplace-section-imageMarketplace-section-imagehttps://www.matrix42.com/hubfs/Speakercards-2-Santeri.jpegPortrait image of Santeri JussilaSpeakercards-2-Santeri2026-08-12https://www.matrix42.com/fr/matrix42-saas-managementhttps://www.matrix42.com/hubfs/m42-saas-management-V2%20(1).mp4/medium.jpgM42 SaaS ManagementIs your organization struggling to keep track of SaaS usage, costs, and risks? Discover how Matrix42 SaaS Management can provide clarity and control over your software landscape. In this video, we dive into the challenges organizations face with SaaS management, including the lack of visibility into what software is being used, how much is being spent, and the risks associated with unmanaged subscriptions. Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. 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One person stands between the desks holding documents and a pen, while another person gestures toward a screen. Large hanging lamps illuminate the workspace.M42 Illustrations_02_ITAM 16-9 https://www.matrix42.com/hubfs/Hero%20Image-Case-Study-Habu.webpHero Image-Case-Study-HabuHero Image-Case-Study-Habuhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/HabauGroup_logo.webpHabau Group logoHabauGroup_logo2025-07-11https://www.matrix42.com/en/itsm-demo-requesthttps://www.matrix42.com/hubfs/01_website-assets/icons/light/Matrix42_Icon_ESM_Light.pngAn icon showing a central blue circle with six blue arrows pointing toward it. Around the circle are six orange symbols: a clock, a magnifying glass, a speech bubble, a padlock, a bar chart, and a gear, all placed on a blue shield‑like background.Matrix42_Icon_ESM_Lighthttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/puma_logo.webppuma_logopuma_logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/alnatura_logo.webpAlnatura logoalnatura_logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/preh_logo.webppreh_logopreh_logohttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/CAE-zero-carbon_logo.webpCAE-zero-carbon_logoCAE-zero-carbon_logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/sprinkenhof-image.webpUpward view of the Sprinkenhof building showing a rounded central façade with many windows, flanked by rectangular wings. 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Germany is highlighted with a larger orange circle, and long shadows extend behind the map on a light gray background.Engl inProgress CompPres Update Q4 2025https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logo2026-09-22https://www.matrix42.com/fr/resources/vidc3a9os/tc3a9moignage-inserm-sur-la-mise-en-place-dinterfaces-multiples-services-deskhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Matrix42_IGA%20(1).webpClose-up side profile of a person looking toward a transparent digital interface. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. 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Electronic components and conductive pathways surround the chip.Data Sovereignty in the AI Landscape Why Digital Sovereignty Matters for Europehttps://www.matrix42.com/hubfs/01_website-assets/banners/ITSM%20Report.webpITSM ReportITSM Reporthttps://www.matrix42.com/hubfs/ca-header-assets/Marketplace-section-image.jpgMarketplace-section-imageMarketplace-section-image2026-02-04https://www.matrix42.com/sv/on-demand-webinars/iga-offentligsektor-webinarhttps://www.matrix42.com/hubfs/Social%20Template%20Dark-6%20(1)-Marcus.pngSocial Template Dark-6 (1)-MarcusSocial Template Dark-6 (1)-Marcushttps://www.matrix42.com/hubfs/Social%20Template%20Dark-1-Glenn.pngGlenn JäderlundSocial Template Dark-1-Glennhttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/Marketplace-section-image.jpgMarketplace-section-imageMarketplace-section-imagehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/Namnl%C3%B6s%20design%20(2).svgNamnlös design (2)Namnlös design (2)https://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Image2026-09-30https://www.matrix42.com/pl/resources/webinar-transformacja-it-w-produkcji-3-pu%C5%82apki-i-jak-ich-unikn%C4%85%C4%87https://www.matrix42.com/hubfs/Matrix42_Webinar_Banner.webpMatrix42_Webinar_BannerMatrix42_Webinar_Bannerhttps://www.matrix42.com/hubfs/01_website-assets/images/industries/manufacturing-image.jpgmanufacturing-imagemanufacturing-imagehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/Marketplace-section-image.jpgMarketplace-section-imageMarketplace-section-imagehttps://www.matrix42.com/hubfs/ca-header-assets/Resources-megamenu-section.pngResources-megamenu-sectionResources-megamenu-sectionhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/grafika%20na%20landing%20page%20bckground.pnggrafika na landing page bckgroundgrafika na landing page bckground2025-10-27https://www.matrix42.com/en/matrix42-enterprise-demohttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Image2025-07-10https://www.matrix42.com/de/resources/bootcamp-2026-19.02https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/Vorarlberg.jpegVorarlbergVorarlberghttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/TMU26_Monitorgrafik_Matrix42%20(2).webpSerview Tool Meetup 2026TMU26_Monitorgrafik_Matrix42 (2)https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Image2026-01-27https://www.matrix42.com/de/partner/partner-werdenhttps://www.matrix42.com/hubfs/Matrix42-european-choice-final%20(1).mp4/medium.jpgMatrix 42The European Choice in Service ManagementAre you ready to navigate the complexities of digital transformation in Europe? In this video, we explore the unique expectations facing organizations as they embrace digitalization and automation, highlighting the importance of trust, transparency, and compliance within the European context. Key themes addressed in this video include: - The evolving landscape of service management and the demand for modernization that aligns with European values of freedom and privacy. - The shift away from fragmented tools towards flexible, scalable solutions that prioritize data sovereignty and ethical innovation. - The growing need for organizations to partner with local experts who understand their requirements and can provide reliable, responsible service management. Viewers will gain valuable insights on: - How to approach digital transformation while maintaining compliance with EU data protection regulations. - The importance of creating AI solutions that are transparent and tailored to organizational needs. - Strategies for achieving responsible innovation in service management, ensuring both efficiency and ethical governance. Join us as we delve into how Matrix42 stands as the European choice in service management software, offering solutions designed for the future of work. 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Matrix42 Intelligence empowers every role in your organization with AI - on your terms. Boost efficiency, maintain control, and deliver an exceptional service experience.https://www.matrix42.com/hubfs/01_website-assets/videos/M42-intelligence-product-demo.mp4122nonoSecureAIAutomatedResolutionsMatrix42IntelligenceCustomAIUseCasesAIProductDemohttps://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4/medium.jpgMatrix42 Intelligent Service ManagementIs your legacy service management holding your organization back? Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/01_website-assets/images/success-stories/oph-success-story.webpA group of people seated at a table write on paper with pencils. 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Discover how Matrix 42 UEM Insights can streamline your operations and enhance your security posture. In this video, we explore the challenges faced by IT and security teams dealing with an avalanche of data daily. With Matrix 42 UEM Insights, you can transform how your team manages endpoint, patch, and vulnerability data by bringing it all into a single, intelligent view. **Key features of Matrix 42 UEM Insights include:** - **Customizable Dashboards:** Tailor your view for instant visibility based on specific roles, ensuring that critical information is always at your fingertips. - **Automated Reporting:** Deliver the right insights to the right stakeholders without the burden of repetitive manual tasks. - **Data-Driven Prioritization:** Leverage metrics and vulnerability scores to address the most pressing issues first, optimizing your team's efficiency. - **AI-Powered Automation:** Reduce workload and accelerate response times, allowing your team to focus on strategic initiatives. By implementing Matrix 42 UEM Insights, start each day with clarity, track progress in real time, and improve service quality with confidence. This solution is not just about managing patches and vulnerabilities; it's the foundation for advanced autonomous UEM capabilities. Join us as we delve into how Matrix 42 stands out as the European choice for service management, empowering your team to work smarter, not harder. 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The main entrance faces a road junction, with trees and flags in front.AugsburgLandratsamt-2_compressedhttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/fayat_logo.webpFayat logofayat_logo2026-08-06https://www.matrix42.com/en/partners/tiera2026-06-23https://www.matrix42.com/de/resources/bootcamp-2026-12.11https://www.matrix42.com/hubfs/TMU26_Monitorgrafik_Matrix42%20(2).webpSerview Tool Meetup 2026TMU26_Monitorgrafik_Matrix42 (2)https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Vorarlberg.jpegVorarlbergVorarlberg2026-01-27https://www.matrix42.com/itil-service-financial-management-practicehttps://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4/medium.jpgMatrix42 Intelligent Service ManagementIs your legacy service management holding your organization back? Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/M42_Dudes-MiscScenes_Multitasking%202.pngA person is running while holding a briefcase and carrying documents under one arm. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Dude_Szenes_Working_Together.pngTwo people standing at a desk shaking hands. One is holding a folder. 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In this video, we unveil how our innovative AI agents revolutionize workflow efficiency, saving organizations time and resources. Key topics covered in this video include: - **AI-Powered Ticket Management**: Discover how our intelligent AI agent for ticket preparation acts like a virtual team member, instantly categorizing, prioritizing, and assigning tickets. This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. 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Eine Person sitzt an einem Schreibtisch und hält eine Tasse in der Hand; im Hintergrund sind Pflanzen und Holzregale zu sehen. 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The room features a pink wall, cushioned seating, and documents on the table.tradenomi_kuva_Ursula_Arsiola (1) (1)https://www.matrix42.com/hubfs/Logo%20-%20dnvcyber.jpgLogo - dnvcyberLogo - dnvcyber2026-06-17https://www.matrix42.com/en/success-story/haaga-helia-brings-ai-into-itsm-with-a-practical-step-by-step-approachhttps://www.matrix42.com/hubfs/matrix42-theme/Images/blog-list-icon.svgblog-list-iconblog-list-iconhttps://www.matrix42.com/hubfs/branding/icons/linkedin.svglinkedinlinkedinhttps://www.matrix42.com/hubfs/branding/icons/facebook.svgfacebookfacebookhttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_Website%20Favicon_16x16-01.svgThe short version of the Matrix42 logo showing a black letter M followed by an orange shape containing the white number 42.Matrix42_Website Favicon_16x16-01https://www.matrix42.com/hubfs/matrix42-theme/Images/SOCIALMEDIA_X_32x32.svgSOCIALMEDIA_X_32x32SOCIALMEDIA_X_32x32https://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/matrix42-theme/Images/SOCIALMEDIA_Mail_32x32.svgSOCIALMEDIA_Mail_32x32SOCIALMEDIA_Mail_32x32https://www.matrix42.com/hubfs/HH%20Vuosikertomus%20FIN_L8A3670.jpgHH Vuosikertomus FIN_L8A3670HH Vuosikertomus FIN_L8A3670https://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplace2026-05-12https://www.matrix42.com/it/esmhttps://www.matrix42.com/hubfs/01_website-assets/videos/M42-intelligence-product-demo.mp4/medium.jpgMatrix42 Intelligence Product demo - AI Your WayProduct demo video about Matrix42 Intelligence. 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Discover how Matrix 42 UEM Insights can streamline your operations and enhance your security posture. In this video, we explore the challenges faced by IT and security teams dealing with an avalanche of data daily. With Matrix 42 UEM Insights, you can transform how your team manages endpoint, patch, and vulnerability data by bringing it all into a single, intelligent view. **Key features of Matrix 42 UEM Insights include:** - **Customizable Dashboards:** Tailor your view for instant visibility based on specific roles, ensuring that critical information is always at your fingertips. - **Automated Reporting:** Deliver the right insights to the right stakeholders without the burden of repetitive manual tasks. - **Data-Driven Prioritization:** Leverage metrics and vulnerability scores to address the most pressing issues first, optimizing your team's efficiency. - **AI-Powered Automation:** Reduce workload and accelerate response times, allowing your team to focus on strategic initiatives. By implementing Matrix 42 UEM Insights, start each day with clarity, track progress in real time, and improve service quality with confidence. This solution is not just about managing patches and vulnerabilities; it's the foundation for advanced autonomous UEM capabilities. Join us as we delve into how Matrix 42 stands out as the European choice for service management, empowering your team to work smarter, not harder. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. 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By implementing Matrix 42 UEM Insights, start each day with clarity, track progress in real time, and improve service quality with confidence. This solution is not just about managing patches and vulnerabilities; it's the foundation for advanced autonomous UEM capabilities. Join us as we delve into how Matrix 42 stands out as the European choice for service management, empowering your team to work smarter, not harder. 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Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. 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Discover how Matrix42 SaaS Management can provide clarity and control over your software landscape. In this video, we dive into the challenges organizations face with SaaS management, including the lack of visibility into what software is being used, how much is being spent, and the risks associated with unmanaged subscriptions. Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. 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In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. 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In this video, we explore the unique expectations facing organizations as they embrace digitalization and automation, highlighting the importance of trust, transparency, and compliance within the European context. Key themes addressed in this video include: - The evolving landscape of service management and the demand for modernization that aligns with European values of freedom and privacy. - The shift away from fragmented tools towards flexible, scalable solutions that prioritize data sovereignty and ethical innovation. - The growing need for organizations to partner with local experts who understand their requirements and can provide reliable, responsible service management. Viewers will gain valuable insights on: - How to approach digital transformation while maintaining compliance with EU data protection regulations. - The importance of creating AI solutions that are transparent and tailored to organizational needs. - Strategies for achieving responsible innovation in service management, ensuring both efficiency and ethical governance. Join us as we delve into how Matrix42 stands as the European choice in service management software, offering solutions designed for the future of work. 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On the left is a self‑service interface, connected by arrows labeled “Requests” and “Instant responses, Multi‑language, 24x7” to users on the right. A person holding a tablet is shown next to the user label.converted_imagehttps://www.matrix42.com/hubfs/JKP07158.jpgJKP07158JKP071582025-10-15https://www.matrix42.com/fr/buying-advice/servicenowhttps://www.matrix42.com/hubfs/01_website-assets/videos/M42-intelligence-product-demo.mp4/medium.jpgMatrix42 Intelligence Product demo - AI Your WayProduct demo video about Matrix42 Intelligence. Matrix42 Intelligence empowers every role in your organization with AI - on your terms. 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In this video, we unveil how our innovative AI agents revolutionize workflow efficiency, saving organizations time and resources. Key topics covered in this video include: - **AI-Powered Ticket Management**: Discover how our intelligent AI agent for ticket preparation acts like a virtual team member, instantly categorizing, prioritizing, and assigning tickets. This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. 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Discover how Matrix42 SaaS Management can provide clarity and control over your software landscape. In this video, we dive into the challenges organizations face with SaaS management, including the lack of visibility into what software is being used, how much is being spent, and the risks associated with unmanaged subscriptions. Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. Don't let your software landscape overwhelm you—take control today.https://www.matrix42.com/hubfs/m42-saas-management-V2%20(1).mp480nonohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/endress-hauser_logo.webpEndress + Hauser logoendress-hauser_logohttps://www.matrix42.com/hubfs/Viio%20Optimize.webpViio OptimizeViio Optimizehttps://www.matrix42.com/hubfs/Smartly%20logo.pngSmartly logoSmartly logohttps://www.matrix42.com/hubfs/Better%20Collective%20Logo.pngBetter Collective LogoBetter Collective Logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/vincit-logo.pngvincit-logovincit-logohttps://www.matrix42.com/hubfs/ca-header-assets/Marketplace-section-image.jpgMarketplace-section-imageMarketplace-section-imagehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/01_website-assets/banners/matrix42-european-landscape-dark-background-banner.webpA 2D digital design showing mountains and a road leading toward a combined skyline of famous city buildings.matrix42-european-landscape-dark-background-bannerhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/siegenia_logo.webpsiegenia_logosiegenia_logohttps://www.matrix42.com/hubfs/Olymp%20Logo.pngOlymp LogoOlymp Logohttps://www.matrix42.com/hubfs/ca-header-assets/Resources-megamenu-section.pngResources-megamenu-sectionResources-megamenu-sectionhttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/preh_logo.webppreh_logopreh_logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/puma_logo.webppuma_logopuma_logohttps://www.matrix42.com/hubfs/Viio%20Procure.webpViio ProcureViio Procurehttps://www.matrix42.com/hubfs/trackunit%20logo.webptrackunit logotrackunit logohttps://www.matrix42.com/hubfs/Viio%20Procurement.webpViio ProcurementViio Procurementhttps://www.matrix42.com/hubfs/Metacore%20copy.jpgCharacter artist sketching cartoon facial expressions on a digital pen display in a studio officeMetacore copyhttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/JCDecaux_logo.webpJCDecaux_logoJCDecaux_logohttps://www.matrix42.com/hubfs/Alnatura%20Logo.pngAlnatura logoAlnatura Logohttps://www.matrix42.com/hubfs/Viio%20Finance.webpViio FinanceViio Financehttps://www.matrix42.com/hubfs/matrix42-theme/Images/Sprinkenhof_LOGO.pngSprinkenhof logoSprinkenhof_LOGOhttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/CAE-zero-carbon_logo.webpCAE-zero-carbon_logoCAE-zero-carbon_logohttps://www.matrix42.com/hubfs/Viio%20Manage.webpViio ManageViio Managehttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/new-yorker_logo.webpnew-yorker_logonew-yorker_logohttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/Viio%20Discover.webpViio DiscoverViio Discoverhttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/sws_logo.webpsws_logosws_logohttps://www.matrix42.com/hubfs/Viio%20IT.webpViio ITViio IThttps://www.matrix42.com/hubfs/joe_&_the_juice-logo.webpjoe_&_the_juice-logojoe_&_the_juice-logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/ernstings-family_logo.webpernstings-family_logoernstings-family_logohttps://www.matrix42.com/hubfs/Metro%20Logo.jpgMetro LogoMetro Logo2026-03-23https://www.matrix42.com/de/resources/partner-webcast-q1-2026-enhttps://www.matrix42.com/hubfs/TMU26_Monitorgrafik_Matrix42%20(2).webpSerview Tool Meetup 2026TMU26_Monitorgrafik_Matrix42 (2)https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/Vorarlberg.jpegVorarlbergVorarlberghttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Engl%20inProgress%20CompPres%20Update%20Q4%202025.webpMap of Europe with country borders and orange markers indicating locations across several countries. 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Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. Don't let your software landscape overwhelm you—take control today.https://www.matrix42.com/hubfs/m42-saas-management-V2%20(1).mp480nonohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/ernstings-family_logo.webpernstings-family_logoernstings-family_logohttps://www.matrix42.com/hubfs/Viio%20Procure.webpViio ProcureViio Procurehttps://www.matrix42.com/hubfs/joe_&_the_juice-logo.webpjoe_&_the_juice-logojoe_&_the_juice-logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/puma_logo.webppuma_logopuma_logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/endress-hauser_logo.webpEndress + Hauser 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. 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Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. 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This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. This no-code solution empowers organizations to shift from reactive to proactive management effortlessly. 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In this video, we unveil how our innovative AI agents revolutionize workflow efficiency, saving organizations time and resources. Key topics covered in this video include: - **AI-Powered Ticket Management**: Discover how our intelligent AI agent for ticket preparation acts like a virtual team member, instantly categorizing, prioritizing, and assigning tickets. This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. This no-code solution empowers organizations to shift from reactive to proactive management effortlessly. Key takeaways from this video include: - Insights into how AI can streamline service processes and enhance operational efficiency. - Strategies for reducing manual efforts and accelerating incident resolution. - The ability to customize AI agents to meet specific organizational needs, driving better employee and customer experiences.https://www.matrix42.com/hubfs/01_website-assets/videos/Matrix42%20Intelligence%20-%20AI-native%20Workflows.mp486nonoAINativeWorkflowAutomationBenefitsitsmMatrix42IntelligenceAIEnterpriseServiceManagementesmAIWorkflowDesignerhttps://www.matrix42.com/hubfs/01_website-assets/images/success-stories/UEF_modern_research_9647.webpUEF_modern_research_9647UEF_modern_research_9647https://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/01_website-assets/images/success-stories/oph-success-story.webpA group of people seated at a table write on paper with pencils. 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Discover how Matrix 42 UEM Insights can streamline your operations and enhance your security posture. In this video, we explore the challenges faced by IT and security teams dealing with an avalanche of data daily. With Matrix 42 UEM Insights, you can transform how your team manages endpoint, patch, and vulnerability data by bringing it all into a single, intelligent view. **Key features of Matrix 42 UEM Insights include:** - **Customizable Dashboards:** Tailor your view for instant visibility based on specific roles, ensuring that critical information is always at your fingertips. - **Automated Reporting:** Deliver the right insights to the right stakeholders without the burden of repetitive manual tasks. - **Data-Driven Prioritization:** Leverage metrics and vulnerability scores to address the most pressing issues first, optimizing your team's efficiency. - **AI-Powered Automation:** Reduce workload and accelerate response times, allowing your team to focus on strategic initiatives. By implementing Matrix 42 UEM Insights, start each day with clarity, track progress in real time, and improve service quality with confidence. This solution is not just about managing patches and vulnerabilities; it's the foundation for advanced autonomous UEM capabilities. Join us as we delve into how Matrix 42 stands out as the European choice for service management, empowering your team to work smarter, not harder. 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Mai 2026, 10_31_10ChatGPT Image 12. Mai 2026, 10_31_102026-01-25https://www.matrix42.com/de/matrix42-saas-managementhttps://www.matrix42.com/hubfs/m42-saas-management-V2%20(1).mp4/medium.jpgM42 SaaS ManagementIs your organization struggling to keep track of SaaS usage, costs, and risks? Discover how Matrix42 SaaS Management can provide clarity and control over your software landscape. In this video, we dive into the challenges organizations face with SaaS management, including the lack of visibility into what software is being used, how much is being spent, and the risks associated with unmanaged subscriptions. Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. 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Mai 2026, 10_31_10ChatGPT Image 12. Mai 2026, 10_31_10https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplace2026-06-21