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Mai 2026, 10_31_10ChatGPT Image 12. Mai 2026, 10_31_10https://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_Website%20Favicon_16x16-01.svgThe short version of the Matrix42 logo showing a black letter M followed by an orange shape containing the white number 42.Matrix42_Website Favicon_16x16-01https://www.matrix42.com/hubfs/matrix42-theme/Images/FastViewer_HeaderMarker-3.jpgFastViewer_HeaderMarker-3FastViewer_HeaderMarker-3https://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Image2025-10-30https://www.matrix42.com/en/matrix42-saas-managementhttps://www.matrix42.com/hubfs/m42-saas-management-V2%20(1).mp4/medium.jpgM42 SaaS ManagementIs your organization struggling to keep track of SaaS usage, costs, and risks? Discover how Matrix42 SaaS Management can provide clarity and control over your software landscape. In this video, we dive into the challenges organizations face with SaaS management, including the lack of visibility into what software is being used, how much is being spent, and the risks associated with unmanaged subscriptions. Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. 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Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Dude_Szenes-Coworker.pngA person is standing with arms crossed while holding a closed book. 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Discover how Matrix 42 UEM Insights can streamline your operations and enhance your security posture. In this video, we explore the challenges faced by IT and security teams dealing with an avalanche of data daily. With Matrix 42 UEM Insights, you can transform how your team manages endpoint, patch, and vulnerability data by bringing it all into a single, intelligent view. **Key features of Matrix 42 UEM Insights include:** - **Customizable Dashboards:** Tailor your view for instant visibility based on specific roles, ensuring that critical information is always at your fingertips. - **Automated Reporting:** Deliver the right insights to the right stakeholders without the burden of repetitive manual tasks. - **Data-Driven Prioritization:** Leverage metrics and vulnerability scores to address the most pressing issues first, optimizing your team's efficiency. - **AI-Powered Automation:** Reduce workload and accelerate response times, allowing your team to focus on strategic initiatives. By implementing Matrix 42 UEM Insights, start each day with clarity, track progress in real time, and improve service quality with confidence. This solution is not just about managing patches and vulnerabilities; it's the foundation for advanced autonomous UEM capabilities. Join us as we delve into how Matrix 42 stands out as the European choice for service management, empowering your team to work smarter, not harder. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/M42_Dudes-MiscScenes_Data%20Analysis.pngA person is working on a laptop at a desk. 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Discover how Matrix 42 UEM Insights can streamline your operations and enhance your security posture. In this video, we explore the challenges faced by IT and security teams dealing with an avalanche of data daily. With Matrix 42 UEM Insights, you can transform how your team manages endpoint, patch, and vulnerability data by bringing it all into a single, intelligent view. **Key features of Matrix 42 UEM Insights include:** - **Customizable Dashboards:** Tailor your view for instant visibility based on specific roles, ensuring that critical information is always at your fingertips. - **Automated Reporting:** Deliver the right insights to the right stakeholders without the burden of repetitive manual tasks. - **Data-Driven Prioritization:** Leverage metrics and vulnerability scores to address the most pressing issues first, optimizing your team's efficiency. - **AI-Powered Automation:** Reduce workload and accelerate response times, allowing your team to focus on strategic initiatives. By implementing Matrix 42 UEM Insights, start each day with clarity, track progress in real time, and improve service quality with confidence. This solution is not just about managing patches and vulnerabilities; it's the foundation for advanced autonomous UEM capabilities. Join us as we delve into how Matrix 42 stands out as the European choice for service management, empowering your team to work smarter, not harder. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/AICampaignWhitepaperAssets-03-ezgif.com-png-to-webp-converter.webpIllustration of a person seated with a laptop displaying the Matrix42 logo. 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With Matrix 42 UEM Insights, you can transform how your team manages endpoint, patch, and vulnerability data by bringing it all into a single, intelligent view. **Key features of Matrix 42 UEM Insights include:** - **Customizable Dashboards:** Tailor your view for instant visibility based on specific roles, ensuring that critical information is always at your fingertips. - **Automated Reporting:** Deliver the right insights to the right stakeholders without the burden of repetitive manual tasks. - **Data-Driven Prioritization:** Leverage metrics and vulnerability scores to address the most pressing issues first, optimizing your team's efficiency. - **AI-Powered Automation:** Reduce workload and accelerate response times, allowing your team to focus on strategic initiatives. By implementing Matrix 42 UEM Insights, start each day with clarity, track progress in real time, and improve service quality with confidence. This solution is not just about managing patches and vulnerabilities; it's the foundation for advanced autonomous UEM capabilities. Join us as we delve into how Matrix 42 stands out as the European choice for service management, empowering your team to work smarter, not harder. 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Electronic components and conductive pathways surround the chip.Data Sovereignty in the AI Landscape Why Digital Sovereignty Matters for Europehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Fachartikel-Endpoint-Blog.jpgFachartikel-Endpoint-BlogFachartikel-Endpoint-Bloghttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/Saas%20WBN-3.jpegSaas WBN-3Saas WBN-32026-05-18https://www.matrix42.com/pl/matrix42-saas-managementhttps://www.matrix42.com/hubfs/m42-saas-management-V2%20(1).mp4/medium.jpgM42 SaaS ManagementIs your organization struggling to keep track of SaaS usage, costs, and risks? Discover how Matrix42 SaaS Management can provide clarity and control over your software landscape. In this video, we dive into the challenges organizations face with SaaS management, including the lack of visibility into what software is being used, how much is being spent, and the risks associated with unmanaged subscriptions. Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. Don't let your software landscape overwhelm you—take control today.https://www.matrix42.com/hubfs/m42-saas-management-V2%20(1).mp480nonohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/endress-hauser_logo.webpEndress + Hauser logoendress-hauser_logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/preh_logo.webppreh_logopreh_logohttps://www.matrix42.com/hubfs/Viio%20Procure.webpViio ProcureViio Procurehttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/JCDecaux_logo.webpJCDecaux_logoJCDecaux_logohttps://www.matrix42.com/hubfs/joe_&_the_juice-logo.webpjoe_&_the_juice-logojoe_&_the_juice-logohttps://www.matrix42.com/hubfs/Viio%20Discover.webpViio DiscoverViio Discoverhttps://www.matrix42.com/hubfs/Smartly%20logo.pngSmartly logoSmartly logohttps://www.matrix42.com/hubfs/Viio%20Manage.webpViio ManageViio Managehttps://www.matrix42.com/hubfs/Viio%20IT.webpViio ITViio IThttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/puma_logo.webppuma_logopuma_logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/ernstings-family_logo.webpernstings-family_logoernstings-family_logohttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Better%20Collective%20Logo.pngBetter Collective LogoBetter Collective Logohttps://www.matrix42.com/hubfs/ca-header-assets/Resources-megamenu-section.pngResources-megamenu-sectionResources-megamenu-sectionhttps://www.matrix42.com/hubfs/Viio%20Procurement.webpViio ProcurementViio Procurementhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Sprinkenhof_LOGO.pngSprinkenhof logoSprinkenhof_LOGOhttps://www.matrix42.com/hubfs/Viio%20Finance.webpViio FinanceViio Financehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/Metacore%20copy.jpgCharacter artist sketching cartoon facial expressions on a digital pen display in a studio officeMetacore copyhttps://www.matrix42.com/hubfs/01_website-assets/banners/matrix42-european-landscape-dark-background-banner.webpA 2D digital design showing mountains and a road leading toward a combined skyline of famous city buildings.matrix42-european-landscape-dark-background-bannerhttps://www.matrix42.com/hubfs/Metro%20Logo.jpgMetro LogoMetro Logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/sws_logo.webpsws_logosws_logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/vincit-logo.pngvincit-logovincit-logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/new-yorker_logo.webpnew-yorker_logonew-yorker_logohttps://www.matrix42.com/hubfs/ca-header-assets/Marketplace-section-image.jpgMarketplace-section-imageMarketplace-section-imagehttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/CAE-zero-carbon_logo.webpCAE-zero-carbon_logoCAE-zero-carbon_logohttps://www.matrix42.com/hubfs/Alnatura%20Logo.pngAlnatura logoAlnatura Logohttps://www.matrix42.com/hubfs/Viio%20Optimize.webpViio OptimizeViio Optimizehttps://www.matrix42.com/hubfs/trackunit%20logo.webptrackunit logotrackunit logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/siegenia_logo.webpsiegenia_logosiegenia_logohttps://www.matrix42.com/hubfs/Olymp%20Logo.pngOlymp LogoOlymp Logo2026-03-23https://www.matrix42.com/fi/matrix42-saas-managementhttps://www.matrix42.com/hubfs/m42-saas-management-V2%20(1).mp4/medium.jpgM42 SaaS ManagementIs your organization struggling to keep track of SaaS usage, costs, and risks? Discover how Matrix42 SaaS Management can provide clarity and control over your software landscape. In this video, we dive into the challenges organizations face with SaaS management, including the lack of visibility into what software is being used, how much is being spent, and the risks associated with unmanaged subscriptions. Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Dude_Szenes_Group_Project.pngIllustration of three people sitting at a table having a discussion. A laptop and documents are on the table, and one person is speaking while the others listen.Dude_Szenes_Group_Projecthttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/webdudes_m42_partners.webpA person is seated at a desk working on a laptop. 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In this video, we unveil how our innovative AI agents revolutionize workflow efficiency, saving organizations time and resources. Key topics covered in this video include: - **AI-Powered Ticket Management**: Discover how our intelligent AI agent for ticket preparation acts like a virtual team member, instantly categorizing, prioritizing, and assigning tickets. This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. This no-code solution empowers organizations to shift from reactive to proactive management effortlessly. Key takeaways from this video include: - Insights into how AI can streamline service processes and enhance operational efficiency. - Strategies for reducing manual efforts and accelerating incident resolution. - The ability to customize AI agents to meet specific organizational needs, driving better employee and customer experiences.https://www.matrix42.com/hubfs/01_website-assets/videos/Matrix42%20Intelligence%20-%20AI-native%20Workflows.mp486nonoAINativeWorkflowAutomationBenefitsitsmMatrix42IntelligenceAIEnterpriseServiceManagementesmAIWorkflowDesignerhttps://www.matrix42.com/hubfs/Email-subs-form-section-illustration.webpEmail-subs-form-section-illustrationEmail-subs-form-section-illustrationhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/converted_image.webpAn illustration showing a flow between self‑service and users. 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Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. 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Zu lesen sind unter anderem die Texte „AUFZEICHNUNG VERFÜGBAR“ und „MATRIX42 Summer Academy 26“.Summer Academy 2026-15https://www.matrix42.com/hubfs/Jan%20SCHEFFEL%20(2).pngJan SCHEFFEL (2)Jan SCHEFFEL (2)https://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/Foto%20Michael%20Oehrlich.jpgFoto Michael OehrlichFoto Michael Oehrlich2026-09-22https://www.matrix42.com/de/remote-assistance-web-kostenfrei-testen-30-tagehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/M42%20Illustrations_06_Help%20_%20Support%201x1.webpM42 Illustrations_06_Help _ Support 1x1M42 Illustrations_06_Help _ Support 1x12026-10-01https://www.matrix42.com/de/success-stories/universit%C3%A4t-wien-unified-endpoint-managementhttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/fayat_logo.webpFayat logofayat_logohttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/03_Fastweb_Mosaic%20Image-1.webpA finger in a suit touches the screen of a tablet or smartphone, whose surface reflects the image of the finger.03_Fastweb_Mosaic Image-1https://www.matrix42.com/hubfs/AugsburgLandratsamt-2_compressed.webpExterior view of the Landratsamt Augsburg, a large white building with red tiled roofs and rows of windows. 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Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/M42_Dudes-MiscScenes_ITSM.webpIllustration of a person working on a laptop at a desk, with data charts displayed above the computer and books stacked beside it.M42_Dudes-MiscScenes_ITSMhttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Dude_Szenes_Working_Together.pngTwo people standing at a desk shaking hands. One is holding a folder. 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The main entrance faces a road junction, with trees and flags in front.AugsburgLandratsamt-2_compressedhttps://www.matrix42.com/hubfs/logo-asugi.pngASUGI logologo-asugihttps://www.matrix42.com/hubfs/HH_logo_2020.pngHaaga-Helia logoHH_logo_2020https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/HH%20Vuosikertomus%20FIN_L8A3670%20(1).webpThree people sit around a table in a collaborative workspace with laptops and a mobile device. 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The room features a pink wall, cushioned seating, and documents on the table.tradenomi_kuva_Ursula_Arsiola_Savoniahttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Image2026-08-04https://www.matrix42.com/en/success-stories/region-gavleborg-service-managementhttps://www.matrix42.com/hubfs/HH_logo_2020.pngHaaga-Helia logoHH_logo_2020https://www.matrix42.com/hubfs/koncernlogotyp_svart.pngkoncernlogotyp_svartkoncernlogotyp_svarthttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/G%C3%A4vleborg%20Success%20Story_hero%20image.webpCobblestone street lined with colorful wooden buildings. 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The glass wall behind them displays the text “LAB8 Haaga‑Helia.” Tables, chairs, and indoor plants are visible in the background.HH Vuosikertomus FIN_L8A3670 (1)https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/CoraCover.webpClose-up of shopping cart handles displaying the Cora logo in red and blue. Multiple rows of nested shopping carts extend into the background inside a retail store, with metal frames and soft indoor lighting visible.CoraCoverhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Cora.pngCora logoCora2026-08-04https://www.matrix42.com/fr/gestion-des-incidentshttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/01_website-assets/banners/matrix42-european-landscape-dark-background-banner.webpA 2D digital design showing mountains and a road leading toward a combined skyline of famous city buildings.matrix42-european-landscape-dark-background-bannerhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logo2025-10-24https://www.matrix42.com/en/resourceshttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/matrix42-theme/Images/digitalize-and-automate-2024_event-image-1.webpMatrix42 CEO Niilo Fredrikson on stage at the Digitalize and Automate 2024 event.digitalize-and-automate-2024_event-image-1https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplace2026-06-18https://www.matrix42.com/de/resources/bootcamp-2026-16.-18.02https://www.matrix42.com/hubfs/TMU26_Monitorgrafik_Matrix42%20(2).webpSerview Tool Meetup 2026TMU26_Monitorgrafik_Matrix42 (2)https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/Vorarlberg.jpegVorarlbergVorarlberg2026-01-27https://www.matrix42.com/de/resources/bootcamp-10.-14.11https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/Vorarlberg.jpegVorarlbergVorarlberghttps://www.matrix42.com/hubfs/TMU26_Monitorgrafik_Matrix42%20(2).webpSerview Tool Meetup 2026TMU26_Monitorgrafik_Matrix42 (2)https://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplace2025-10-27https://www.matrix42.com/fi/resources/learn-how-to-gain-25-savings-on-your-saas-spendhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/university-vienna_studies.webpA student at the University of Vienna sits at a laptop in the library, with other students studying in the background.university-vienna_studieshttps://www.matrix42.com/hubfs/D%2BA_RoadShowLocations_16x9-15-Helsinki.webpAerial view of Helsinki at sunset, showing illuminated streets, waterfront areas, buildings, and islands. A harbor with boats and a ferris wheel is visible in the foreground, with the city extending toward the horizon.D+A_RoadShowLocations_16x9-15-Helsinkihttps://www.matrix42.com/hubfs/Autumn_in_Turku.jpgAutumn_in_TurkuAutumn_in_Turkuhttps://www.matrix42.com/hubfs/ca-header-assets/Marketplace-section-image.jpgMarketplace-section-imageMarketplace-section-imagehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-icon2026-02-09https://www.matrix42.com/en/success-storieshttps://www.matrix42.com/hubfs/Hero%20Image-Case-Study-Uni-Wien1-1.webpA student at the University of Vienna sits at a laptop in the library, with other students studying in the background.Hero Image-Case-Study-Uni-Wien1-1https://www.matrix42.com/hubfs/spirit21_logo.pngSpirit/21 logospirit21_logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/endress-hauser_logo.webpEndress + Hauser logoendress-hauser_logohttps://www.matrix42.com/hubfs/CoraCover.webpClose-up of shopping cart handles displaying the Cora logo in red and blue. Multiple rows of nested shopping carts extend into the background inside a retail store, with metal frames and soft indoor lighting visible.CoraCoverhttps://www.matrix42.com/hubfs/GLB%20Gruppe%20logo.svgGLB group logoGLB Gruppe logohttps://www.matrix42.com/hubfs/logo-asugi.pngASUGI logologo-asugihttps://www.matrix42.com/hubfs/HH_logo_2020.pngHaaga-Helia logoHH_logo_2020https://www.matrix42.com/hubfs/Imported_Blog_Media/2025-05-siegenia-vertraut-auf-matrix42.jpgExterior view of a modern industrial building with blue and white façades, large glass windows, and clean geometric lines. The building stands on a paved area with grass and concrete elements.2025-05-siegenia-vertraut-auf-matrix42https://www.matrix42.com/hubfs/finnish%20national%20agency%20for%20education_logo.webpFinnish National Agency for Education logofinnish national agency for education_logohttps://www.matrix42.com/hubfs/avarn_security_logo.pngAvarn Security logoavarn_security_logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/wittmann_logo.webpWittmann logowittmann_logohttps://www.matrix42.com/hubfs/Logo%20-%20dnvcyber.jpgLogo - dnvcyberLogo - dnvcyberhttps://www.matrix42.com/hubfs/koncernlogotyp_svart.pngkoncernlogotyp_svartkoncernlogotyp_svarthttps://www.matrix42.com/hubfs/Stiegl-2-Why%20Matrix%20(2).jpegStiegl-2-Why Matrix (2)Stiegl-2-Why Matrix (2)https://www.matrix42.com/hubfs/GLB_hero%20image.webpTwo workers stand on a construction site platform surrounded by scaffolding, machinery, and building materials. Both wear safety helmets, gloves, and protective clothing. Metal structures, cables, and stacked bricks are visible, with partially built structures in the background.GLB_hero imagehttps://www.matrix42.com/hubfs/16x9-Fayat.webpA man is working on a vehicle in a workshop.16x9-Fayathttps://www.matrix42.com/hubfs/Stiegl_Logo_4c_high.webpStiegl logoStiegl_Logo_4c_highhttps://www.matrix42.com/hubfs/Metacore%20copy.jpgCharacter artist sketching cartoon facial expressions on a digital pen display in a studio officeMetacore copyhttps://www.matrix42.com/hubfs/G%C3%A4vleborg%20Success%20Story_hero%20image.webpCobblestone street lined with colorful wooden buildings. Traditional houses with painted facades, windows, and small trees border the narrow lane under a clear blue sky.Gävleborg Success Story_hero imagehttps://www.matrix42.com/hubfs/Matrix42%20Headquarter.webpExterior view of a modern office building with dark façades, large windows, and the Matrix42 logo mounted near the top. Trees stand in front of the building under a clear blue sky.Matrix42 Headquarterhttps://www.matrix42.com/hubfs/110kv_pylv%C3%A4spystys_2018_08_Caruna.jpgAn image showing a tall metal utility structure with a worker positioned high on the framework. The structure resembles part of an electrical transmission tower, with insulators and cables attached. The sky in the background is bright and partly cloudy.110kv_pylväspystys_2018_08_Carunahttps://www.matrix42.com/hubfs/o%20(3).pngo (3)o (3)https://www.matrix42.com/hubfs/S%C3%B6dert%C3%A4lje%20Succcess%20Story_hero%20image.webpWaterfront view with multi‑story buildings reflected in calm water. Residential and commercial buildings line the quay, with illuminated streetlights and storefronts visible along the shoreline.Södertälje Succcess Story_hero imagehttps://www.matrix42.com/hubfs/ALHO_hero%20image.webpA modern three‑story building with rectangular windows stands beside a red running track with marked lanes. A pedestrian bridge and additional buildings are visible in the background under clear daylight.ALHO_hero imagehttps://www.matrix42.com/hubfs/Security_u_Management_800x600.jpgTwo people stand outdoors near a vehicle, wearing formal clothing and earpieces. One person adjusts clothing at the neckline while the other speaks into a handheld device. The background shows an urban setting with glass structures.Security_u_Management_800x600https://www.matrix42.com/hubfs/RGB%20Caruna_logo.pngCaruna logoRGB Caruna_logohttps://www.matrix42.com/hubfs/Endress%20%2B%20Hauser_hero%20image.webpA person stands in an industrial setting operating machinery. 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Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. 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In this video, we unveil how our innovative AI agents revolutionize workflow efficiency, saving organizations time and resources. Key topics covered in this video include: - **AI-Powered Ticket Management**: Discover how our intelligent AI agent for ticket preparation acts like a virtual team member, instantly categorizing, prioritizing, and assigning tickets. This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. 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In this video, we explore the unique expectations facing organizations as they embrace digitalization and automation, highlighting the importance of trust, transparency, and compliance within the European context. Key themes addressed in this video include: - The evolving landscape of service management and the demand for modernization that aligns with European values of freedom and privacy. - The shift away from fragmented tools towards flexible, scalable solutions that prioritize data sovereignty and ethical innovation. - The growing need for organizations to partner with local experts who understand their requirements and can provide reliable, responsible service management. Viewers will gain valuable insights on: - How to approach digital transformation while maintaining compliance with EU data protection regulations. - The importance of creating AI solutions that are transparent and tailored to organizational needs. - Strategies for achieving responsible innovation in service management, ensuring both efficiency and ethical governance. Join us as we delve into how Matrix42 stands as the European choice in service management software, offering solutions designed for the future of work. 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Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. 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Discover how Matrix42 SaaS Management can provide clarity and control over your software landscape. In this video, we dive into the challenges organizations face with SaaS management, including the lack of visibility into what software is being used, how much is being spent, and the risks associated with unmanaged subscriptions. Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. 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Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. 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Traditional houses with painted facades, windows, and small trees border the narrow lane under a clear blue sky.Gävleborg Success Story_hero imagehttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/S%C3%B6dert%C3%A4lje%20Succcess%20Story_hero%20image.webpWaterfront view with multi‑story buildings reflected in calm water. Residential and commercial buildings line the quay, with illuminated streetlights and storefronts visible along the shoreline.Södertälje Succcess Story_hero image2026-08-12https://www.matrix42.com/en/partners/david-masurel-informatique-dmi2026-06-23https://www.matrix42.com/en/itil-service-catalogue-management-practicehttps://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4/medium.jpgMatrix42 Intelligent Service ManagementIs your legacy service management holding your organization back? Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Dude_Szenes_Present.pngIllustration of a person standing with arms crossed in front of a large data dashboard displaying charts and graphs.Dude_Szenes_Presenthttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/M42_Dudes-MiscScenes_Multitasking%202.pngA person is running while holding a briefcase and carrying documents under one arm. 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With Matrix 42 UEM Insights, you can transform how your team manages endpoint, patch, and vulnerability data by bringing it all into a single, intelligent view. **Key features of Matrix 42 UEM Insights include:** - **Customizable Dashboards:** Tailor your view for instant visibility based on specific roles, ensuring that critical information is always at your fingertips. - **Automated Reporting:** Deliver the right insights to the right stakeholders without the burden of repetitive manual tasks. - **Data-Driven Prioritization:** Leverage metrics and vulnerability scores to address the most pressing issues first, optimizing your team's efficiency. - **AI-Powered Automation:** Reduce workload and accelerate response times, allowing your team to focus on strategic initiatives. By implementing Matrix 42 UEM Insights, start each day with clarity, track progress in real time, and improve service quality with confidence. This solution is not just about managing patches and vulnerabilities; it's the foundation for advanced autonomous UEM capabilities. Join us as we delve into how Matrix 42 stands out as the European choice for service management, empowering your team to work smarter, not harder. 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In this video, we explore the challenges faced by IT and security teams dealing with an avalanche of data daily. With Matrix 42 UEM Insights, you can transform how your team manages endpoint, patch, and vulnerability data by bringing it all into a single, intelligent view. **Key features of Matrix 42 UEM Insights include:** - **Customizable Dashboards:** Tailor your view for instant visibility based on specific roles, ensuring that critical information is always at your fingertips. - **Automated Reporting:** Deliver the right insights to the right stakeholders without the burden of repetitive manual tasks. - **Data-Driven Prioritization:** Leverage metrics and vulnerability scores to address the most pressing issues first, optimizing your team's efficiency. - **AI-Powered Automation:** Reduce workload and accelerate response times, allowing your team to focus on strategic initiatives. By implementing Matrix 42 UEM Insights, start each day with clarity, track progress in real time, and improve service quality with confidence. This solution is not just about managing patches and vulnerabilities; it's the foundation for advanced autonomous UEM capabilities. Join us as we delve into how Matrix 42 stands out as the European choice for service management, empowering your team to work smarter, not harder. 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Eine Person sitzt an einem Schreibtisch und hält eine Tasse in der Hand; im Hintergrund sind Pflanzen und Holzregale zu sehen. 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This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. This no-code solution empowers organizations to shift from reactive to proactive management effortlessly. 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Discover how Matrix 42 UEM Insights can streamline your operations and enhance your security posture. In this video, we explore the challenges faced by IT and security teams dealing with an avalanche of data daily. With Matrix 42 UEM Insights, you can transform how your team manages endpoint, patch, and vulnerability data by bringing it all into a single, intelligent view. **Key features of Matrix 42 UEM Insights include:** - **Customizable Dashboards:** Tailor your view for instant visibility based on specific roles, ensuring that critical information is always at your fingertips. - **Automated Reporting:** Deliver the right insights to the right stakeholders without the burden of repetitive manual tasks. - **Data-Driven Prioritization:** Leverage metrics and vulnerability scores to address the most pressing issues first, optimizing your team's efficiency. - **AI-Powered Automation:** Reduce workload and accelerate response times, allowing your team to focus on strategic initiatives. By implementing Matrix 42 UEM Insights, start each day with clarity, track progress in real time, and improve service quality with confidence. This solution is not just about managing patches and vulnerabilities; it's the foundation for advanced autonomous UEM capabilities. Join us as we delve into how Matrix 42 stands out as the European choice for service management, empowering your team to work smarter, not harder. 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À gauche, un élément graphique circulaire contient les textes « ÉDITION N°2 », « MÊME AMBITION » et « + D’IMPACT ».Screenshot 2026-09-08 at 14.44.10https://www.matrix42.com/hubfs/MATRIX42%20France%20Agora%20DSI%20Future%20of%20IT%20tour.pngMATRIX42 France Agora DSI Future of IT tourMATRIX42 France Agora DSI Future of IT tour2026-04-01https://www.matrix42.com/sample-test-page-by-hubspot-migration-teamhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplace2025-07-04https://www.matrix42.com/en/partners/sb-italy2026-06-23https://www.matrix42.com/sv/matrix42-saas-managementhttps://www.matrix42.com/hubfs/m42-saas-management-V2%20(1).mp4/medium.jpgM42 SaaS ManagementIs your organization struggling to keep track of SaaS usage, costs, and risks? Discover how Matrix42 SaaS Management can provide clarity and control over your software landscape. In this video, we dive into the challenges organizations face with SaaS management, including the lack of visibility into what software is being used, how much is being spent, and the risks associated with unmanaged subscriptions. Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. 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From federal and local administrations to hospitals, universities, and energy companies, Matrix42 empowers organizations to overcome challenges such as limited budgets, complex procurement, and workforce shortages.https://www.matrix42.com/hubfs/01_website-assets/videos/Public%20Sector%20Video%20EN.mp457nonoDatasovereigntyCompliancePublicsectorITMatrix42https://www.matrix42.com/hubfs/matrix42-theme/Images/AdobeStock_924583910-1.jpegAerial view of busy highwaysAdobeStock_924583910-1https://www.matrix42.com/hubfs/Security_u_Management_800x600.jpgTwo people stand outdoors near a vehicle, wearing formal clothing and earpieces. One person adjusts clothing at the neckline while the other speaks into a handheld device. 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Electronic components and conductive pathways surround the chip.Data Sovereignty in the AI Landscape Why Digital Sovereignty Matters for Europehttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/matrix42-theme/Images/M42%20Illustrations_05_SAM%2016-9%20(1).pngM42 Illustrations_05_SAM 16-9 (1)M42 Illustrations_05_SAM 16-9 (1)2026-03-18https://www.matrix42.com/en/digitalize-and-automate-2025https://www.matrix42.com/hubfs/D%2BA2024Recap-blue%201-new.mp4/medium.jpgD+A2024Recap-blue 1-newD+A2024Recap-blue 1-newhttps://www.matrix42.com/hubfs/D%2BA2024Recap-blue%201-new.mp414nonohttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/Speakercards-5-Niilo.webpPortrait image of Niilo FredriksonSpeakercards-5-Niilohttps://www.matrix42.com/hubfs/Speakercards-10-Araceli-2.webpPortrait image of Araceli del Rio SastreSpeakercards-10-Araceli-2https://www.matrix42.com/hubfs/Speakercards-6-Santeri.webpPortrait image of Santeri JussilaSpeakercards-6-Santerihttps://www.matrix42.com/hubfs/Speakercards-8-Holger.webpSpeakercards-8-HolgerSpeakercards-8-Holgerhttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Speakercards-7-Charles-1.webpSpeakercards-7-Charles-1Speakercards-7-Charles-12026-07-17https://www.matrix42.com/en/partner/become-a-partnerhttps://www.matrix42.com/hubfs/Matrix42-european-choice-final%20(1).mp4/medium.jpgMatrix 42The European Choice in Service ManagementAre you ready to navigate the complexities of digital transformation in Europe? In this video, we explore the unique expectations facing organizations as they embrace digitalization and automation, highlighting the importance of trust, transparency, and compliance within the European context. Key themes addressed in this video include: - The evolving landscape of service management and the demand for modernization that aligns with European values of freedom and privacy. - The shift away from fragmented tools towards flexible, scalable solutions that prioritize data sovereignty and ethical innovation. - The growing need for organizations to partner with local experts who understand their requirements and can provide reliable, responsible service management. Viewers will gain valuable insights on: - How to approach digital transformation while maintaining compliance with EU data protection regulations. - The importance of creating AI solutions that are transparent and tailored to organizational needs. - Strategies for achieving responsible innovation in service management, ensuring both efficiency and ethical governance. Join us as we delve into how Matrix42 stands as the European choice in service management software, offering solutions designed for the future of work. Experience the difference of complete, sovereign innovation tailored for the unique demands of European organizations.https://www.matrix42.com/hubfs/Matrix42-european-choice-final%20(1).mp494nonohttps://www.matrix42.com/hubfs/matrix42-theme/Images/cubefinity-gmbh-535-logo-2.pngCubefinity logocubefinity-gmbh-535-logo-2https://www.matrix42.com/hubfs/partner-portal-hero.webppartner-portal-heropartner-portal-herohttps://www.matrix42.com/hubfs/matrix42-theme/Images/innomea-gmbh-548-logo-1.pnginnomea logoinnomea-gmbh-548-logo-1https://www.matrix42.com/hubfs/matrix42-theme/Images/lmbit-gmbh-370-logo-1.pnglmbit logolmbit-gmbh-370-logo-1https://www.matrix42.com/hubfs/01_website-assets/icons/dark/Matrix42_Icon_Thumbs-Up_Dark.pngAn icon showing a stylized hand shape inside a shield‑like background, with three orange lines positioned above the hand.Matrix42_Icon_Thumbs-Up_Darkhttps://www.matrix42.com/hubfs/01_website-assets/icons/dark/Matrix42_Icon_Migration_Dark.pngAn icon showing two long orange arrows, one pointing right and one pointing left, placed on a blue shield‑like background.Matrix42_Icon_Migration_Darkhttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/01_website-assets/icons/dark/Matrix42_Icon_Look-At-My-Graph_Dark.pngAn icon showing three bar shapes of increasing height, with the tallest bar drawn as an orange upward arrow, placed inside a shield‑like blue background.Matrix42_Icon_Look-At-My-Graph_Darkhttps://www.matrix42.com/hubfs/01_website-assets/icons/dark/Matrix42_Icon_Group-Converations_Dark.pngAn icon showing two orange speech bubbles above a row of four blue circle shapes, placed on a blue shield‑like background.Matrix42_Icon_Group-Converations_Darkhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/01_website-assets/icons/dark/Matrix42_Icon_Currency_Dark.pngAn icon of two coins outlined in blue, one with an orange euro symbol and one with an orange dollar symbol, placed on a blue shield‑like background.Matrix42_Icon_Currency_Darkhttps://www.matrix42.com/hubfs/01_website-assets/icons/dark/Matrix42_Icon_Book-Content_Dark.pngAn icon of an open book with a blue outline and orange page markings, placed on a blue shield‑like background.Matrix42_Icon_Book-Content_Darkhttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/01_website-assets/icons/dark/Matrix42_Icon_Headquarters_Dark.pngAn icon representing Frankfurt am Main, showing a tall stylized skyscraper outlined in blue and orange, a smaller blue building, and an orange star, placed on a blue shield‑like background.Matrix42_Icon_Headquarters_Dark2026-04-29https://www.matrix42.com/en/resources/en-partner-enablement-viio-webinarhttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_Website%20Favicon_16x16-01.svgThe short version of the Matrix42 logo showing a black letter M followed by an orange shape containing the white number 42.Matrix42_Website Favicon_16x16-01https://www.matrix42.com/hubfs/Dude_Szenes_Checklist_Work.pngIllustration of a person seated at a desk using a laptop with an “M42” logo. 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In this video, we explore the unique expectations facing organizations as they embrace digitalization and automation, highlighting the importance of trust, transparency, and compliance within the European context. Key themes addressed in this video include: - The evolving landscape of service management and the demand for modernization that aligns with European values of freedom and privacy. - The shift away from fragmented tools towards flexible, scalable solutions that prioritize data sovereignty and ethical innovation. - The growing need for organizations to partner with local experts who understand their requirements and can provide reliable, responsible service management. Viewers will gain valuable insights on: - How to approach digital transformation while maintaining compliance with EU data protection regulations. - The importance of creating AI solutions that are transparent and tailored to organizational needs. - Strategies for achieving responsible innovation in service management, ensuring both efficiency and ethical governance. Join us as we delve into how Matrix42 stands as the European choice in service management software, offering solutions designed for the future of work. 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Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. 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Key themes addressed in this video include: - The evolving landscape of service management and the demand for modernization that aligns with European values of freedom and privacy. - The shift away from fragmented tools towards flexible, scalable solutions that prioritize data sovereignty and ethical innovation. - The growing need for organizations to partner with local experts who understand their requirements and can provide reliable, responsible service management. Viewers will gain valuable insights on: - How to approach digital transformation while maintaining compliance with EU data protection regulations. - The importance of creating AI solutions that are transparent and tailored to organizational needs. - Strategies for achieving responsible innovation in service management, ensuring both efficiency and ethical governance. Join us as we delve into how Matrix42 stands as the European choice in service management software, offering solutions designed for the future of work. 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À gauche, un élément graphique circulaire contient les textes « ÉDITION N°2 », « MÊME AMBITION » et « + D’IMPACT ».Screenshot 2026-09-08 at 14.44.10https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_Website%20Favicon_16x16-01.svgThe short version of the Matrix42 logo showing a black letter M followed by an orange shape containing the white number 42.Matrix42_Website Favicon_16x16-01https://www.matrix42.com/hubfs/Matrix42_IGA%20(1).webpClose-up side profile of a person looking toward a transparent digital interface. 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Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Jeffi%20NIS2%20Lightmode.pngEffi and Jeffi are standing next to each other. 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Chat bubbles, a smartphone, a cup, and decorative graphics appear around the scene.AICampaignWhitepaperAssets-03-ezgif.com-png-to-webp-converterhttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/M42_Dudes-MiscScenes_Laptop-AI.pngA person is sitting on the floor working on a laptop. A plant and a cup are nearby, and the laptop screen shows charts.M42_Dudes-MiscScenes_Laptop-AIhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Product-Banners-MarkerSize-5-ITSM-1.jpegProduct-Banners-MarkerSize-5-ITSM-1Product-Banners-MarkerSize-5-ITSM-1https://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/M42_Dudes-MiscScenes_Home%20Office%203.pngA person is working on a laptop at a desk seen from above. 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One hand holds a communication device near the head.M42_Dudes-MiscScenes_Multitasking 2https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplace2026-07-10https://www.matrix42.com/sv/success-stories/avarn-security-service-managementhttps://www.matrix42.com/hubfs/Client%20Facetime%20Videos%202025/Walterri%20Wolin%20Avarn%20Finland.mp4/medium.jpgWhy Avarn Security Chose Matrix42 for ITSMLooking to enhance productivity and streamline processes in your organization? In this insightful video, we explore how Matrix42's ITSM processes are empowering around 3,000 employees to work more efficiently and effectively at Avarn Security. Key takeaways from this video include: - The benefits of using Matrix42’s to optimize workflows and maintain complete visibility over operations. - How implementing structured approval chains ensures compliance and keeps critical information accessible, avoiding the pitfalls of lost emails. - Insights into the seamless collaboration experienced with Matrix42 and Efecten, enhancing both sales and consulting efforts. Join us as we dive into the practical applications of Matrix42's solutions, demonstrating how they have transformed service management and improved the employee experience. Discover how our innovative approach can help your organization stay on track, reduce inefficiencies, and foster a culture of accountability and transparency. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. 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À gauche, un élément graphique circulaire contient les textes « ÉDITION N°2 », « MÊME AMBITION » et « + D’IMPACT ».Screenshot 2026-09-08 at 14.44.10https://www.matrix42.com/hubfs/Matrix42_IGA%20(1).webpClose-up side profile of a person looking toward a transparent digital interface. 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In this video, we unveil how our innovative AI agents revolutionize workflow efficiency, saving organizations time and resources. Key topics covered in this video include: - **AI-Powered Ticket Management**: Discover how our intelligent AI agent for ticket preparation acts like a virtual team member, instantly categorizing, prioritizing, and assigning tickets. This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. 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In this video, we unveil how our innovative AI agents revolutionize workflow efficiency, saving organizations time and resources. Key topics covered in this video include: - **AI-Powered Ticket Management**: Discover how our intelligent AI agent for ticket preparation acts like a virtual team member, instantly categorizing, prioritizing, and assigning tickets. This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. This no-code solution empowers organizations to shift from reactive to proactive management effortlessly. Key takeaways from this video include: - Insights into how AI can streamline service processes and enhance operational efficiency. - Strategies for reducing manual efforts and accelerating incident resolution. - The ability to customize AI agents to meet specific organizational needs, driving better employee and customer experiences.https://www.matrix42.com/hubfs/01_website-assets/videos/Matrix42%20Intelligence%20-%20AI-native%20Workflows.mp486nonoAINativeWorkflowAutomationBenefitsitsmMatrix42IntelligenceAIEnterpriseServiceManagementesmAIWorkflowDesignerhttps://www.matrix42.com/hubfs/01_website-assets/images/success-stories/UEF_modern_research_9647.webpUEF_modern_research_9647UEF_modern_research_9647https://www.matrix42.com/hubfs/ca-header-assets/Marketplace-section-image.jpgMarketplace-section-imageMarketplace-section-imagehttps://www.matrix42.com/hubfs/01_website-assets/images/success-stories/oph-success-story.webpA group of people seated at a table write on paper with pencils. 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Key topics covered in this video include: - **AI-Powered Ticket Management**: Discover how our intelligent AI agent for ticket preparation acts like a virtual team member, instantly categorizing, prioritizing, and assigning tickets. This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. This no-code solution empowers organizations to shift from reactive to proactive management effortlessly. Key takeaways from this video include: - Insights into how AI can streamline service processes and enhance operational efficiency. - Strategies for reducing manual efforts and accelerating incident resolution. - The ability to customize AI agents to meet specific organizational needs, driving better employee and customer experiences.https://www.matrix42.com/hubfs/01_website-assets/videos/Matrix42%20Intelligence%20-%20AI-native%20Workflows.mp486nonoAINativeWorkflowAutomationBenefitsitsmMatrix42IntelligenceAIEnterpriseServiceManagementesmAIWorkflowDesignerhttps://www.matrix42.com/hubfs/01_website-assets/images/industries/healthcare.webpClose-up of a doctor typing intently on a laptop, with a stethoscope lying in the foreground, emphasizing the medical atmosphere.healthcarehttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/Data%20Sovereignty%20in%20the%20AI%20Landscape%20Why%20Digital%20Sovereignty%20Matters%20for%20Europe.webpClose‑up of a computer chip on a circuit board with the flag of the European Union displayed on its surface. 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In this video, we unveil how our innovative AI agents revolutionize workflow efficiency, saving organizations time and resources. Key topics covered in this video include: - **AI-Powered Ticket Management**: Discover how our intelligent AI agent for ticket preparation acts like a virtual team member, instantly categorizing, prioritizing, and assigning tickets. This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. This no-code solution empowers organizations to shift from reactive to proactive management effortlessly. Key takeaways from this video include: - Insights into how AI can streamline service processes and enhance operational efficiency. - Strategies for reducing manual efforts and accelerating incident resolution. - The ability to customize AI agents to meet specific organizational needs, driving better employee and customer experiences.https://www.matrix42.com/hubfs/01_website-assets/videos/Matrix42%20Intelligence%20-%20AI-native%20Workflows.mp486nonoAINativeWorkflowAutomationBenefitsitsmMatrix42IntelligenceAIEnterpriseServiceManagementesmAIWorkflowDesignerhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/01_website-assets/images/success-stories/oph-success-story.webpA group of people seated at a table write on paper with pencils. 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https://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_9_Device%20management.pngMatrix42_9_Device managementMatrix42_9_Device managementhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_18_Cloud%20Management%20.pngMatrix42_18_Cloud Management Matrix42_18_Cloud Management https://www.matrix42.com/hubfs/matrix42-theme/Images/07_Process%20Efficiency-%20Hero.pngTwo people in a warehouse: a woman in the foreground wearing a green top and holding a barcode scanner, a man in the background with a tablet, surrounded by shelves with boxes.07_Process Efficiency- Hero2025-07-11https://www.matrix42.com/fr/jens-polomski-digitalize-and-automate-2026https://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - 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Eine Person sitzt an einem Schreibtisch und hält eine Tasse in der Hand; im Hintergrund sind Pflanzen und Holzregale zu sehen. Zu lesen sind unter anderem die Texte „AUFZEICHNUNG VERFÜGBAR“ und „MATRIX42 Summer Academy 26“.Summer Academy 2026-15https://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/andre%20knies.pngandre kniesandre knieshttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-icon2026-09-22https://www.matrix42.com/fi/matrix42-intelligencehttps://www.matrix42.com/hubfs/Matrix42%20Intelligence%20-%20Pro%20AI-Agents-for-self-resolution-final.mp4/medium.jpgMatrix42 Intelligence - Pro AI-Agents-for-self-resolution-finalMatrix42 Intelligence - Pro AI-Agents-for-self-resolution-finalhttps://www.matrix42.com/hubfs/Matrix42%20Intelligence%20-%20Pro%20AI-Agents-for-self-resolution-final.mp478nonohttps://www.matrix42.com/hubfs/01_website-assets/videos/Matrix42%20Intelligence%20-%20AI-native%20Workflows.mp4/medium.jpgAI-Native Workflows - Matrix42 IntelligenceExperience the future of enterprise service management with Matrix42's AI-native solutions. In this video, we unveil how our innovative AI agents revolutionize workflow efficiency, saving organizations time and resources. Key topics covered in this video include: - **AI-Powered Ticket Management**: Discover how our intelligent AI agent for ticket preparation acts like a virtual team member, instantly categorizing, prioritizing, and assigning tickets. This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. This no-code solution empowers organizations to shift from reactive to proactive management effortlessly. Key takeaways from this video include: - Insights into how AI can streamline service processes and enhance operational efficiency. - Strategies for reducing manual efforts and accelerating incident resolution. - The ability to customize AI agents to meet specific organizational needs, driving better employee and customer experiences.https://www.matrix42.com/hubfs/01_website-assets/videos/Matrix42%20Intelligence%20-%20AI-native%20Workflows.mp486nonoAINativeWorkflowAutomationBenefitsitsmMatrix42IntelligenceAIEnterpriseServiceManagementesmAIWorkflowDesignerhttps://www.matrix42.com/hubfs/01_website-assets/banners/matrix42-european-landscape-dark-background-banner.webpA 2D digital design showing mountains and a road leading toward a combined skyline of famous city buildings.matrix42-european-landscape-dark-background-bannerhttps://www.matrix42.com/hubfs/01_website-assets/images/success-stories/oph-success-story.webpA group of people seated at a table write on paper with pencils. 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The building stands on a paved area with grass and concrete elements.2025-05-siegenia-vertraut-auf-matrix42https://www.matrix42.com/hubfs/HH%20Vuosikertomus%20FIN_L8A3670%20(1).webpThree people sit around a table in a collaborative workspace with laptops and a mobile device. The glass wall behind them displays the text “LAB8 Haaga‑Helia.” Tables, chairs, and indoor plants are visible in the background.HH Vuosikertomus FIN_L8A3670 (1)2026-08-04https://www.matrix42.com/it/matrix42-saas-managementhttps://www.matrix42.com/hubfs/m42-saas-management-V2%20(1).mp4/medium.jpgM42 SaaS ManagementIs your organization struggling to keep track of SaaS usage, costs, and risks? Discover how Matrix42 SaaS Management can provide clarity and control over your software landscape. In this video, we dive into the challenges organizations face with SaaS management, including the lack of visibility into what software is being used, how much is being spent, and the risks associated with unmanaged subscriptions. Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. 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Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. 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In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/matrix42-theme/Images/Dude_Szenes.svgDude_SzenesDude_Szeneshttps://www.matrix42.com/hubfs/AICampaignWhitepaperAssets-03-ezgif.com-png-to-webp-converter.webpIllustration of a person seated with a laptop displaying the Matrix42 logo. 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Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. 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