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With Matrix 42 UEM Insights, you can transform how your team manages endpoint, patch, and vulnerability data by bringing it all into a single, intelligent view. **Key features of Matrix 42 UEM Insights include:** - **Customizable Dashboards:** Tailor your view for instant visibility based on specific roles, ensuring that critical information is always at your fingertips. - **Automated Reporting:** Deliver the right insights to the right stakeholders without the burden of repetitive manual tasks. - **Data-Driven Prioritization:** Leverage metrics and vulnerability scores to address the most pressing issues first, optimizing your team's efficiency. - **AI-Powered Automation:** Reduce workload and accelerate response times, allowing your team to focus on strategic initiatives. By implementing Matrix 42 UEM Insights, start each day with clarity, track progress in real time, and improve service quality with confidence. 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In this video, we unveil how our innovative AI agents revolutionize workflow efficiency, saving organizations time and resources. Key topics covered in this video include: - **AI-Powered Ticket Management**: Discover how our intelligent AI agent for ticket preparation acts like a virtual team member, instantly categorizing, prioritizing, and assigning tickets. This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. This no-code solution empowers organizations to shift from reactive to proactive management effortlessly. Key takeaways from this video include: - Insights into how AI can streamline service processes and enhance operational efficiency. - Strategies for reducing manual efforts and accelerating incident resolution. - The ability to customize AI agents to meet specific organizational needs, driving better employee and customer experiences.https://www.matrix42.com/hubfs/01_website-assets/videos/Matrix42%20Intelligence%20-%20AI-native%20Workflows.mp486nonoAINativeWorkflowAutomationBenefitsitsmMatrix42IntelligenceAIEnterpriseServiceManagementesmAIWorkflowDesignerhttps://www.matrix42.com/hubfs/Matrix42%20CPO%20Santeri%20Jussila%20on%20stage.jpgMatrix42 CPO Santeri Jussila on stageMatrix42 CPO Santeri Jussila on stagehttps://www.matrix42.com/hubfs/converted_image.webpAn illustration showing a flow between self‑service and users. 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This no-code solution empowers organizations to shift from reactive to proactive management effortlessly. Key takeaways from this video include: - Insights into how AI can streamline service processes and enhance operational efficiency. - Strategies for reducing manual efforts and accelerating incident resolution. - The ability to customize AI agents to meet specific organizational needs, driving better employee and customer experiences.https://www.matrix42.com/hubfs/01_website-assets/videos/Matrix42%20Intelligence%20-%20AI-native%20Workflows.mp486nonoAINativeWorkflowAutomationBenefitsitsmMatrix42IntelligenceAIEnterpriseServiceManagementesmAIWorkflowDesignerhttps://www.matrix42.com/hubfs/m42-placeholder-blog-image.pngm42-placeholder-blog-imagem42-placeholder-blog-imagehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/converted_image.webpAn illustration showing a flow between self‑service and users. 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Brick façades frame a clear blue sky above.sprinkenhof-imagehttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/JCDecaux_logo.webpJCDecaux_logoJCDecaux_logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/olymp_logo.webpolymp_logoolymp_logo2026-04-15https://www.matrix42.com/en/itil-problem-management-practicehttps://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4/medium.jpgMatrix42 Intelligent Service ManagementIs your legacy service management holding your organization back? Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. 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Discover how Matrix 42 UEM Insights can streamline your operations and enhance your security posture. In this video, we explore the challenges faced by IT and security teams dealing with an avalanche of data daily. With Matrix 42 UEM Insights, you can transform how your team manages endpoint, patch, and vulnerability data by bringing it all into a single, intelligent view. **Key features of Matrix 42 UEM Insights include:** - **Customizable Dashboards:** Tailor your view for instant visibility based on specific roles, ensuring that critical information is always at your fingertips. - **Automated Reporting:** Deliver the right insights to the right stakeholders without the burden of repetitive manual tasks. - **Data-Driven Prioritization:** Leverage metrics and vulnerability scores to address the most pressing issues first, optimizing your team's efficiency. - **AI-Powered Automation:** Reduce workload and accelerate response times, allowing your team to focus on strategic initiatives. By implementing Matrix 42 UEM Insights, start each day with clarity, track progress in real time, and improve service quality with confidence. This solution is not just about managing patches and vulnerabilities; it's the foundation for advanced autonomous UEM capabilities. Join us as we delve into how Matrix 42 stands out as the European choice for service management, empowering your team to work smarter, not harder. 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Metal structures, cables, and stacked bricks are visible, with partially built structures in the background.GLB_hero imagehttps://www.matrix42.com/hubfs/SEG%20Automotive_hero%20image.webpTop‑down view of an industrial automation cell with a robotic arm at the center. The robot is surrounded by multiple workstations arranged symmetrically, with metal frames, trays, and components organized around the handling area. Yellow safety markings are visible along the edges.SEG Automotive_hero imagehttps://www.matrix42.com/hubfs/CoraCover.webpClose-up of shopping cart handles displaying the Cora logo in red and blue. Multiple rows of nested shopping carts extend into the background inside a retail store, with metal frames and soft indoor lighting visible.CoraCoverhttps://www.matrix42.com/hubfs/G%C3%A4vleborg%20Success%20Story_hero%20image.webpCobblestone street lined with colorful wooden buildings. Traditional houses with painted facades, windows, and small trees border the narrow lane under a clear blue sky.Gävleborg Success Story_hero imagehttps://www.matrix42.com/hubfs/wittmann_casestudy.jpgExterior view of a large industrial building with green façades and yellow‑and‑black vertical window panels. The building stands in an industrial area with a paved road, fencing, and a partly cloudy sky.wittmann_casestudyhttps://www.matrix42.com/hubfs/Hero%20Image-Case-Study-Uni-Wien1-1.webpA student at the University of Vienna sits at a laptop in the library, with other students studying in the background.Hero Image-Case-Study-Uni-Wien1-1https://www.matrix42.com/hubfs/01_website-assets/images/success-stories/infineonTechnologies-cleanroom.jpgExterior view of a modern industrial building with blue and white façades, large glass windows, and clean geometric lines. The building stands on a paved area with grass and concrete elements.infineonTechnologies-cleanroomhttps://www.matrix42.com/hubfs/Vaisala_Logo_Blue_RGB_382x144png.pngVaisala_Logo_Blue_RGB_382x144pngVaisala_Logo_Blue_RGB_382x144pnghttps://www.matrix42.com/hubfs/ca-header-assets/matrix42-logo-dark-1.svgmatrix42-logo-dark-1matrix42-logo-dark-1https://www.matrix42.com/hubfs/siegenia_logo.jpgSiegenia logosiegenia_logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/alho_logo.webpalho_logoalho_logohttps://www.matrix42.com/hubfs/Imported_Blog_Media/AdobeStock_633786436-2.jpgAdobeStock_633786436-2AdobeStock_633786436-2https://www.matrix42.com/hubfs/logo-mediterra-white.pngMediterra Datacenters logologo-mediterra-whitehttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/fastweb_logo.webpFastWeb Logofastweb_logohttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/fayat_logo.webpFayat logofayat_logohttps://www.matrix42.com/hubfs/Cristal%20Union_harvesting.webpFarmers harvest sugar beet in a country field. 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A harbor with boats and a ferris wheel is visible in the foreground, with the city extending toward the horizon.D+A_RoadShowLocations_16x9-15-Helsinkihttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/ca-header-assets/Marketplace-section-image.jpgMarketplace-section-imageMarketplace-section-imagehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/Autumn_in_Turku.jpgAutumn_in_TurkuAutumn_in_Turkuhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/university-vienna_studies.webpA student at the University of Vienna sits at a laptop in the library, with other students studying in the background.university-vienna_studies2025-10-22https://www.matrix42.com/de/resources/events/service-management-tool-meetup-24-muchttps://www.matrix42.com/hubfs/servicemanagement_tool_meetup_24-2.svgservicemanagement_tool_meetup_24-2servicemanagement_tool_meetup_24-2https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/TMU26_Monitorgrafik_Matrix42%20(2).webpSerview Tool Meetup 2026TMU26_Monitorgrafik_Matrix42 (2)https://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/Vorarlberg.jpegVorarlbergVorarlberg2025-07-14https://www.matrix42.com/de/kosten-und-compliancehttps://www.matrix42.com/hubfs/matrix42-theme/Images/M42%20Illustrations_05_SAM%2016-9%20(1).webpThree people gather around a computer workstation in an office, looking at the same monitor. 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The screen shows a dashboard.08_Cost _ Compliance - Herohttps://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_5_Successfully%20Audit-1.pngMatrix42_5_Successfully Audit-1Matrix42_5_Successfully Audit-1https://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_20_Calendar%20(1).pngMatrix42_20_Calendar (1)Matrix42_20_Calendar (1)https://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_24_Document.pngMatrix42_24_DocumentMatrix42_24_Document2025-07-13https://www.matrix42.com/en/blog/from-manual-operations-to-autonomous-ithttps://www.matrix42.com/hubfs/01_website-assets/videos/Matrix42%20Intelligence%20-%20AI-native%20Workflows.mp4/medium.jpgAI-Native Workflows - Matrix42 IntelligenceExperience the future of enterprise service management with Matrix42's AI-native solutions. In this video, we unveil how our innovative AI agents revolutionize workflow efficiency, saving organizations time and resources. Key topics covered in this video include: - **AI-Powered Ticket Management**: Discover how our intelligent AI agent for ticket preparation acts like a virtual team member, instantly categorizing, prioritizing, and assigning tickets. This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. This no-code solution empowers organizations to shift from reactive to proactive management effortlessly. Key takeaways from this video include: - Insights into how AI can streamline service processes and enhance operational efficiency. - Strategies for reducing manual efforts and accelerating incident resolution. - The ability to customize AI agents to meet specific organizational needs, driving better employee and customer experiences.https://www.matrix42.com/hubfs/01_website-assets/videos/Matrix42%20Intelligence%20-%20AI-native%20Workflows.mp486nonoAINativeWorkflowAutomationBenefitsitsmMatrix42IntelligenceAIEnterpriseServiceManagementesmAIWorkflowDesignerhttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/converted_image.webpAn illustration showing a flow between self‑service and users. 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The glass wall behind them displays the text “LAB8 Haaga‑Helia.” Tables, chairs, and indoor plants are visible in the background.HH Vuosikertomus FIN_L8A3670 (1)https://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/HH_logo_2020.pngHaaga-Helia logoHH_logo_2020https://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/fayat_logo.webpFayat logofayat_logohttps://www.matrix42.com/hubfs/cirad-logo.pngCIRAD logocirad-logohttps://www.matrix42.com/hubfs/tradenomi_kuva_Ursula_Arsiola_Savonia.webpFour people are gathered around a small table in an office setting. Two are using laptops, one is holding a tablet, and another is seated beside the table. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. 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Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. 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The background contains columnsUEM_Matrix42_Blog_2https://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Screenshot%202026-09-08%20at%2014.44.10.pngIllustration d’une personne de profil sur un fond dégradé bleu et violet. À gauche, un élément graphique circulaire contient les textes « ÉDITION N°2 », « MÊME AMBITION » et « + D’IMPACT ».Screenshot 2026-09-08 at 14.44.10https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_Website%20Favicon_16x16-01.svgThe short version of the Matrix42 logo showing a black letter M followed by an orange shape containing the white number 42.Matrix42_Website Favicon_16x16-01https://www.matrix42.com/hubfs/Matrix42_IGA%20(1).webpClose-up side profile of a person looking toward a transparent digital interface. 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This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. This no-code solution empowers organizations to shift from reactive to proactive management effortlessly. 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Attendees wear formal attire, with glasses, bottles, and table settings visible. Stage lighting and additional guests appear in the background.EPC26_audience awardshttps://www.matrix42.com/hubfs/matrix42-theme/Images/innomea-gmbh-548-logo.pnginnomea logoinnomea-gmbh-548-logohttps://www.matrix42.com/hubfs/matrix42-theme/Images/tap-de-solutions-gmbh-410-logo-1.jpgTap.de logotap-de-solutions-gmbh-410-logo-1https://www.matrix42.com/hubfs/matrix42-theme/Images/isd-feniqs-gmbh-362-logo.pngISD Feniqs logoisd-feniqs-gmbh-362-logohttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/WP%20AI%20Your%20Way%20Workfile-15-horizontal-pair-transform.pngWP AI Your Way Workfile-15-horizontal-pair-transformWP AI Your Way Workfile-15-horizontal-pair-transformhttps://www.matrix42.com/hubfs/EPC26_Oliver.webpA conference scene with a person standing on a stage and gesturing with both hands. 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In this video, we explore the unique expectations facing organizations as they embrace digitalization and automation, highlighting the importance of trust, transparency, and compliance within the European context. Key themes addressed in this video include: - The evolving landscape of service management and the demand for modernization that aligns with European values of freedom and privacy. - The shift away from fragmented tools towards flexible, scalable solutions that prioritize data sovereignty and ethical innovation. - The growing need for organizations to partner with local experts who understand their requirements and can provide reliable, responsible service management. Viewers will gain valuable insights on: - How to approach digital transformation while maintaining compliance with EU data protection regulations. - The importance of creating AI solutions that are transparent and tailored to organizational needs. - Strategies for achieving responsible innovation in service management, ensuring both efficiency and ethical governance. Join us as we delve into how Matrix42 stands as the European choice in service management software, offering solutions designed for the future of work. 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Discover how Matrix42 SaaS Management can provide clarity and control over your software landscape. In this video, we dive into the challenges organizations face with SaaS management, including the lack of visibility into what software is being used, how much is being spent, and the risks associated with unmanaged subscriptions. Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. 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The sky in the background is bright and partly cloudy.110kv_pylväspystys_2018_08_Carunahttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-icon2026-02-05https://www.matrix42.com/es/prueba-itsmhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Marketplace-section-image.jpgMarketplace-section-imageMarketplace-section-imagehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-icon2025-07-22https://www.matrix42.com/fr/matrix42-saas-managementhttps://www.matrix42.com/hubfs/m42-saas-management-V2%20(1).mp4/medium.jpgM42 SaaS ManagementIs your organization struggling to keep track of SaaS usage, costs, and risks? Discover how Matrix42 SaaS Management can provide clarity and control over your software landscape. In this video, we dive into the challenges organizations face with SaaS management, including the lack of visibility into what software is being used, how much is being spent, and the risks associated with unmanaged subscriptions. Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. 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Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/M42_Dudes-MiscScenes_Laptop-AI.pngA person is sitting on the floor working on a laptop. A plant and a cup are nearby, and the laptop screen shows charts.M42_Dudes-MiscScenes_Laptop-AIhttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/M42_Dudes-MiscScenes_Research.pngA person is sitting at a desk working on a laptop. 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À gauche, un élément graphique circulaire contient les textes « ÉDITION N°2 », « MÊME AMBITION » et « + D’IMPACT ».Screenshot 2026-09-08 at 14.44.102026-04-20https://www.matrix42.com/en/partners/tenexa2026-06-23https://www.matrix42.com/en/resources/april-1st-how-to-save-25-on-your-software-spendhttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_Website%20Favicon_16x16-01.svgThe short version of the Matrix42 logo showing a black letter M followed by an orange shape containing the white number 42.Matrix42_Website Favicon_16x16-01https://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ChatGPT%20Image%2012.%20Mai%202026%2c%2010_31_10.pngChatGPT Image 12. 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In this insightful video, we explore how Matrix42's ITSM processes are empowering around 3,000 employees to work more efficiently and effectively at Avarn Security. Key takeaways from this video include: - The benefits of using Matrix42’s to optimize workflows and maintain complete visibility over operations. - How implementing structured approval chains ensures compliance and keeps critical information accessible, avoiding the pitfalls of lost emails. - Insights into the seamless collaboration experienced with Matrix42 and Efecten, enhancing both sales and consulting efforts. Join us as we dive into the practical applications of Matrix42's solutions, demonstrating how they have transformed service management and improved the employee experience. Discover how our innovative approach can help your organization stay on track, reduce inefficiencies, and foster a culture of accountability and transparency. Don’t miss out on learning about effective strategies that can elevate your service management capabilities!https://www.matrix42.com/hubfs/Client%20Facetime%20Videos%202025/Walterri%20Wolin%20Avarn%20Finland.mp464nonoITSMTyöntekijätTehostaminenMatrix42Hyväksyntäketjuthttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/HH%20Vuosikertomus%20FIN_L8A3670%20(1).webpThree people sit around a table in a collaborative workspace with laptops and a mobile device. 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Two are using laptops, one is holding a tablet, and another is seated beside the table. The room features a pink wall, cushioned seating, and documents on the table.tradenomi_kuva_Ursula_Arsiola_Savonia2026-08-04https://www.matrix42.com/en/itil-supplier-management-practicehttps://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4/medium.jpgMatrix42 Intelligent Service ManagementIs your legacy service management holding your organization back? Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Dude_Szenes_Working_Together.pngTwo people standing at a desk shaking hands. One is holding a folder. 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In this video, we unveil how our innovative AI agents revolutionize workflow efficiency, saving organizations time and resources. Key topics covered in this video include: - **AI-Powered Ticket Management**: Discover how our intelligent AI agent for ticket preparation acts like a virtual team member, instantly categorizing, prioritizing, and assigning tickets. This automation can save up to 15 minutes per ticket, translating to hundreds of hours monthly for large organizations. - **Proactive Incident Management**: Learn about our major incident AI agent that detects escalation patterns in real time, automatically notifying stakeholders and confirming major incidents before human teams can respond. This ensures rapid communication with end users during critical moments. - **Custom AI Agent Creation**: Explore our AI-native workflow designer, which allows you to build tailored AI agents using a simple drag-and-drop interface. 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Books, a desk lamp, and a chair are also visible.Dude_Szenes_Securityhttps://www.matrix42.com/hubfs/01_website-assets/banners/matrix42-european-landscape-dark-background-banner.webpA 2D digital design showing mountains and a road leading toward a combined skyline of famous city buildings.matrix42-european-landscape-dark-background-bannerhttps://www.matrix42.com/hubfs/01_website-assets/icons/dark/Matrix42_Icon_Streamlined_Dark.pngAn icon showing four orange circles connected by a blue path that moves horizontally and vertically, ending in a right‑pointing arrow, placed inside a shield‑like blue background.Matrix42_Icon_Streamlined_Darkhttps://www.matrix42.com/hubfs/EDP_IntellAct_Automation_and_Insight_Analysis-1.webpEDP_IntellAct_Automation_and_Insight_Analysis-1EDP_IntellAct_Automation_and_Insight_Analysis-12026-04-02https://www.matrix42.com/fr/matrix42-intelligence-trialhttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Image2025-10-09https://www.matrix42.com/en/success-stories/city-of-s%C3%B6dert%C3%A4lje-telge-service-managementhttps://www.matrix42.com/hubfs/Success%20Story_%20S%C3%B6dert%C3%A4lje%20kommun%20&%20Telge.mp4/medium.jpgSuccess Story_ Södertälje kommun & TelgeSuccess Story_ Södertälje kommun & Telgehttps://www.matrix42.com/hubfs/Success%20Story_%20S%C3%B6dert%C3%A4lje%20kommun%20&%20Telge.mp484nonohttps://www.matrix42.com/hubfs/HH_logo_2020.pngHaaga-Helia logoHH_logo_2020https://www.matrix42.com/hubfs/HH%20Vuosikertomus%20FIN_L8A3670%20(1).webpThree people sit around a table in a collaborative workspace with laptops and a mobile device. 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Residential and commercial buildings line the quay, with illuminated streetlights and storefronts visible along the shoreline.Södertälje Succcess Story_hero imagehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/matrix42-theme/Images/Cora.pngCora logoCorahttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Payex%20Success%20Story_hero%20image.webpTwo people walk together on an indoor staircase next to large glass windows. Both wear business attire and are engaged in conversation while moving between office floors. Buildings are visible through the windows in the background.Payex Success Story_hero imagehttps://www.matrix42.com/hubfs/CoraCover.webpClose-up of shopping cart handles displaying the Cora logo in red and blue. Multiple rows of nested shopping carts extend into the background inside a retail store, with metal frames and soft indoor lighting visible.CoraCoverhttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplace2026-08-10https://www.matrix42.com/fr/https://www.matrix42.com/hubfs/01_website-assets/videos/M42-intelligence-product-demo.mp4/medium.jpgMatrix42 Intelligence Product demo - AI Your WayProduct demo video about Matrix42 Intelligence. Matrix42 Intelligence empowers every role in your organization with AI - on your terms. 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Discover how Matrix42 SaaS Management can provide clarity and control over your software landscape. In this video, we dive into the challenges organizations face with SaaS management, including the lack of visibility into what software is being used, how much is being spent, and the risks associated with unmanaged subscriptions. Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. 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Discover how Matrix 42 UEM Insights can streamline your operations and enhance your security posture. In this video, we explore the challenges faced by IT and security teams dealing with an avalanche of data daily. With Matrix 42 UEM Insights, you can transform how your team manages endpoint, patch, and vulnerability data by bringing it all into a single, intelligent view. **Key features of Matrix 42 UEM Insights include:** - **Customizable Dashboards:** Tailor your view for instant visibility based on specific roles, ensuring that critical information is always at your fingertips. - **Automated Reporting:** Deliver the right insights to the right stakeholders without the burden of repetitive manual tasks. - **Data-Driven Prioritization:** Leverage metrics and vulnerability scores to address the most pressing issues first, optimizing your team's efficiency. - **AI-Powered Automation:** Reduce workload and accelerate response times, allowing your team to focus on strategic initiatives. By implementing Matrix 42 UEM Insights, start each day with clarity, track progress in real time, and improve service quality with confidence. This solution is not just about managing patches and vulnerabilities; it's the foundation for advanced autonomous UEM capabilities. Join us as we delve into how Matrix 42 stands out as the European choice for service management, empowering your team to work smarter, not harder. Unlock the potential of your IT environment and take proactive steps towards a secure and efficient digital workspace.https://www.matrix42.com/hubfs/Matrix42%20UEM%20Insights.mp476nonoCustomizableDashboardsEndpointManagementVulnerabilityManagementMatrix42UEMInsightsAIPoweredAutomationhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Android.pngAndroidAndroidhttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/M42_Dudes-MiscScenes_Check%20In.pngTwo people are standing together looking at a tablet. 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A person holding a tablet is shown next to the user label.converted_imagehttps://www.matrix42.com/hubfs/Matrix42%20CPO%20Santeri%20Jussila%20on%20stage.jpgMatrix42 CPO Santeri Jussila on stageMatrix42 CPO Santeri Jussila on stagehttps://www.matrix42.com/hubfs/Email-subs-form-section-illustration.webpEmail-subs-form-section-illustrationEmail-subs-form-section-illustration2026-02-05https://www.matrix42.com/en/unified-endpoint-managementhttps://www.matrix42.com/hubfs/Matrix42%20UEM%20Insights.mp4/medium.jpgMatrix42 UEM InsightsIs your IT team overwhelmed by the sheer volume of data and unsure where to focus next? Discover how Matrix 42 UEM Insights can streamline your operations and enhance your security posture. In this video, we explore the challenges faced by IT and security teams dealing with an avalanche of data daily. With Matrix 42 UEM Insights, you can transform how your team manages endpoint, patch, and vulnerability data by bringing it all into a single, intelligent view. **Key features of Matrix 42 UEM Insights include:** - **Customizable Dashboards:** Tailor your view for instant visibility based on specific roles, ensuring that critical information is always at your fingertips. - **Automated Reporting:** Deliver the right insights to the right stakeholders without the burden of repetitive manual tasks. - **Data-Driven Prioritization:** Leverage metrics and vulnerability scores to address the most pressing issues first, optimizing your team's efficiency. - **AI-Powered Automation:** Reduce workload and accelerate response times, allowing your team to focus on strategic initiatives. By implementing Matrix 42 UEM Insights, start each day with clarity, track progress in real time, and improve service quality with confidence. 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Discover how Matrix 42 UEM Insights can streamline your operations and enhance your security posture. In this video, we explore the challenges faced by IT and security teams dealing with an avalanche of data daily. With Matrix 42 UEM Insights, you can transform how your team manages endpoint, patch, and vulnerability data by bringing it all into a single, intelligent view. **Key features of Matrix 42 UEM Insights include:** - **Customizable Dashboards:** Tailor your view for instant visibility based on specific roles, ensuring that critical information is always at your fingertips. - **Automated Reporting:** Deliver the right insights to the right stakeholders without the burden of repetitive manual tasks. - **Data-Driven Prioritization:** Leverage metrics and vulnerability scores to address the most pressing issues first, optimizing your team's efficiency. - **AI-Powered Automation:** Reduce workload and accelerate response times, allowing your team to focus on strategic initiatives. By implementing Matrix 42 UEM Insights, start each day with clarity, track progress in real time, and improve service quality with confidence. This solution is not just about managing patches and vulnerabilities; it's the foundation for advanced autonomous UEM capabilities. Join us as we delve into how Matrix 42 stands out as the European choice for service management, empowering your team to work smarter, not harder. 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Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/matrix42-theme/Images/Product-Banners-MarkerSize-5-ITSM-1.jpegProduct-Banners-MarkerSize-5-ITSM-1Product-Banners-MarkerSize-5-ITSM-1https://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/AICampaignWhitepaperAssets-03-ezgif.com-png-to-webp-converter.webpIllustration of a person seated with a laptop displaying the Matrix42 logo. 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Viewers will gain valuable insights on: - How to approach digital transformation while maintaining compliance with EU data protection regulations. - The importance of creating AI solutions that are transparent and tailored to organizational needs. - Strategies for achieving responsible innovation in service management, ensuring both efficiency and ethical governance. Join us as we delve into how Matrix42 stands as the European choice in service management software, offering solutions designed for the future of work. 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Around the person are interface elements including bar charts, a card‑style panel, and gear icons in the background.m42-Viio-Campaign-demo_Header-Image no logo 1-1https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/ChatGPT%20Image%2012.%20Mai%202026%2c%2010_31_10.pngChatGPT Image 12. Mai 2026, 10_31_10ChatGPT Image 12. Mai 2026, 10_31_10https://www.matrix42.com/hubfs/Bj%C3%B6rge%20D%C3%B6rr.jpegBlack‑and‑white portrait photo of a person facing the camera against a plain background. 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Circular graphics, data visualization elements, and blue-toned technology overlays appear in the foreground against a dark background.Matrix42_IGA (1)https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/Screenshot%202026-09-08%20at%2014.44.10.pngIllustration d’une personne de profil sur un fond dégradé bleu et violet. À gauche, un élément graphique circulaire contient les textes « ÉDITION N°2 », « MÊME AMBITION » et « + D’IMPACT ».Screenshot 2026-09-08 at 14.44.10https://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Dude_Szenes_Present.pngIllustration of a person standing with arms crossed in front of a large data dashboard displaying charts and graphs.Dude_Szenes_Present2026-03-31https://www.matrix42.com/en/partners/cloud-distribution-for-communication-and-it-company2026-06-23https://www.matrix42.com/de/techlabs-2025https://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-icon2025-10-28https://www.matrix42.com/de/resources/events/experience-days-2024-m%C3%BCnchenhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Labtagon_Logo_vector_600x400px.pngLabtagon_Logo_vector_600x400pxLabtagon_Logo_vector_600x400pxhttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/matrix42-theme/Images/makro-factory-gmbh-co-kg-375-logo.pngmakrofactory logomakro-factory-gmbh-co-kg-375-logohttps://www.matrix42.com/hubfs/matrix42-theme/Images/M42_ExpDays_Location-M%C3%BCnchen-1.jpgM42_ExpDays_Location-München-1M42_ExpDays_Location-München-1https://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/matrix42-theme/Images/consulting4it-gmbh-327-logo-1.jpgconsulting4it-gmbh-327-logo-1consulting4it-gmbh-327-logo-1https://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/matrix42-theme/Images/M42_ExperienceDays%2015.pngM42_ExperienceDays 15M42_ExperienceDays 15https://www.matrix42.com/hubfs/Vorarlberg.jpegVorarlbergVorarlberghttps://www.matrix42.com/hubfs/matrix42-theme/Images/M42_ExpDays-Agenda_M%C3%BCnchen-Apr-08-2024-02-36-05-3090-PM.pngM42_ExpDays-Agenda_München-Apr-08-2024-02-36-05-3090-PMM42_ExpDays-Agenda_München-Apr-08-2024-02-36-05-3090-PMhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Smartvillage_Bogenhausen.jpegSmartvillage_BogenhausenSmartvillage_Bogenhausenhttps://www.matrix42.com/hubfs/TMU26_Monitorgrafik_Matrix42%20(2).webpSerview Tool Meetup 2026TMU26_Monitorgrafik_Matrix42 (2)https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/matrix42-theme/Images/tap-de-solutions-gmbh-410-logo.jpgtap-de-solutions-gmbh-410-logotap-de-solutions-gmbh-410-logo2025-07-29https://www.matrix42.com/en/resources/september-3rd-how-to-stay-compliant-and-cut-software-costshttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_Website%20Favicon_16x16-01.svgThe short version of the Matrix42 logo showing a black letter M followed by an orange shape containing the white number 42.Matrix42_Website Favicon_16x16-01https://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ChatGPT%20Image%2012.%20Mai%202026%2c%2010_31_10.pngChatGPT Image 12. 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Discover how Matrix 42 UEM Insights can streamline your operations and enhance your security posture. In this video, we explore the challenges faced by IT and security teams dealing with an avalanche of data daily. With Matrix 42 UEM Insights, you can transform how your team manages endpoint, patch, and vulnerability data by bringing it all into a single, intelligent view. **Key features of Matrix 42 UEM Insights include:** - **Customizable Dashboards:** Tailor your view for instant visibility based on specific roles, ensuring that critical information is always at your fingertips. - **Automated Reporting:** Deliver the right insights to the right stakeholders without the burden of repetitive manual tasks. - **Data-Driven Prioritization:** Leverage metrics and vulnerability scores to address the most pressing issues first, optimizing your team's efficiency. - **AI-Powered Automation:** Reduce workload and accelerate response times, allowing your team to focus on strategic initiatives. By implementing Matrix 42 UEM Insights, start each day with clarity, track progress in real time, and improve service quality with confidence. This solution is not just about managing patches and vulnerabilities; it's the foundation for advanced autonomous UEM capabilities. Join us as we delve into how Matrix 42 stands out as the European choice for service management, empowering your team to work smarter, not harder. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/01_website-assets/videos/M42-intelligence-product-demo.mp4/medium.jpgMatrix42 Intelligence Product demo - AI Your WayProduct demo video about Matrix42 Intelligence. Matrix42 Intelligence empowers every role in your organization with AI - on your terms. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. 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Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. 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Mai 2026, 10_42_42ChatGPT Image 12. Mai 2026, 10_42_42https://www.matrix42.com/hubfs/roma-basilica-san-pietro-tramonto-quadrato.webproma-basilica-san-pietro-tramonto-quadratoroma-basilica-san-pietro-tramonto-quadratohttps://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_Website%20Favicon_16x16-01.svgThe short version of the Matrix42 logo showing a black letter M followed by an orange shape containing the white number 42.Matrix42_Website Favicon_16x16-01https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Image2025-07-29https://www.matrix42.com/sv/matrix42-saas-managementhttps://www.matrix42.com/hubfs/m42-saas-management-V2%20(1).mp4/medium.jpgM42 SaaS ManagementIs your organization struggling to keep track of SaaS usage, costs, and risks? Discover how Matrix42 SaaS Management can provide clarity and control over your software landscape. In this video, we dive into the challenges organizations face with SaaS management, including the lack of visibility into what software is being used, how much is being spent, and the risks associated with unmanaged subscriptions. Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. 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Residential and commercial buildings line the quay, with illuminated streetlights and storefronts visible along the shoreline.Södertälje Succcess Story_hero imagehttps://www.matrix42.com/hubfs/Payex%20Success%20Story_hero%20image.webpTwo people walk together on an indoor staircase next to large glass windows. Both wear business attire and are engaged in conversation while moving between office floors. Buildings are visible through the windows in the background.Payex Success Story_hero imagehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/G%C3%A4vleborg%20Success%20Story_hero%20image.webpCobblestone street lined with colorful wooden buildings. 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Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Product-Banners-MarkerSize-5-ITSM-1.jpegProduct-Banners-MarkerSize-5-ITSM-1Product-Banners-MarkerSize-5-ITSM-1https://www.matrix42.com/hubfs/matrix42-theme/Images/Dude_Szenes.svgDude_SzenesDude_Szeneshttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Jeffi%20NIS2%20Lightmode.pngEffi and Jeffi are standing next to each other. Around them are illustrated security elements, including a lock, a key, and multiple star shapes.Jeffi NIS2 Lightmodehttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Dude_Szenes_Present.pngIllustration of a person standing with arms crossed in front of a large data dashboard displaying charts and graphs.Dude_Szenes_Presenthttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/M42_Dudes-MiscScenes_Presentation%202.pngA person stands with arms crossed in front of a display showing charts and graphs. A plant, a speech bubble, and a cup are visible around the figure.M42_Dudes-MiscScenes_Presentation 2https://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/M42_Dudes-MiscScenes_Multitasking.pngA person is walking while carrying books and holding a cup. A bag is slung over one shoulder, and a communication device is held near the head.M42_Dudes-MiscScenes_Multitaskinghttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/M42_Dudes-MiscScenes_Home%20Office%201.pngA person is sitting on the floor working on a laptop. Nearby are a clipboard with papers, headphones, a cup with a drink, and several small clips.M42_Dudes-MiscScenes_Home Office 1https://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/M42_Dudes-MiscScenes_Research.pngA person is sitting at a desk working on a laptop. 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Both wear business attire and are engaged in conversation while moving between office floors. Buildings are visible through the windows in the background.Payex Success Story_hero imagehttps://www.matrix42.com/hubfs/Imported_Blog_Media/2025-05-siegenia-vertraut-auf-matrix42.jpgExterior view of a modern industrial building with blue and white façades, large glass windows, and clean geometric lines. The building stands on a paved area with grass and concrete elements.2025-05-siegenia-vertraut-auf-matrix42https://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/payex_logo.webppayex_logopayex_logohttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/matrix42-theme/Images/Cora.pngCora logoCorahttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/siegenia_logo.jpgSiegenia logosiegenia_logohttps://www.matrix42.com/hubfs/CoraCover.webpClose-up of shopping cart handles displaying the Cora logo in red and blue. 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The glass wall behind them displays the text “LAB8 Haaga‑Helia.” Tables, chairs, and indoor plants are visible in the background.HH Vuosikertomus FIN_L8A3670 (1)2026-08-04https://www.matrix42.com/de/resources/partner-products-day-2026.2-dehttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/Vorarlberg.jpegVorarlbergVorarlberghttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/TMU26_Monitorgrafik_Matrix42%20(2).webpSerview Tool Meetup 2026TMU26_Monitorgrafik_Matrix42 (2)https://www.matrix42.com/hubfs/ChatGPT%20Image%2012.%20Mai%202026%2c%2010_31_10.pngChatGPT Image 12. Mai 2026, 10_31_10ChatGPT Image 12. Mai 2026, 10_31_10https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-icon2026-09-03https://www.matrix42.com/en/itil-service-catalogue-management-practicehttps://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4/medium.jpgMatrix42 Intelligent Service ManagementIs your legacy service management holding your organization back? Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/M42_Dudes-MiscScenes_Laptop-AI.pngA person is sitting on the floor working on a laptop. A plant and a cup are nearby, and the laptop screen shows charts.M42_Dudes-MiscScenes_Laptop-AIhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Dude_Szenes.svgDude_SzenesDude_Szeneshttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/M42_Dudes-MiscScenes_Multitasking%202.pngA person is running while holding a briefcase and carrying documents under one arm. One hand holds a communication device near the head.M42_Dudes-MiscScenes_Multitasking 2https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Jeffi%20NIS2%20Lightmode.pngEffi and Jeffi are standing next to each other. Around them are illustrated security elements, including a lock, a key, and multiple star shapes.Jeffi NIS2 Lightmodehttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Dude_Szenes_Present.pngIllustration of a person standing with arms crossed in front of a large data dashboard displaying charts and graphs.Dude_Szenes_Presenthttps://www.matrix42.com/hubfs/matrix42-theme/Images/Product-Banners-MarkerSize-5-ITSM-1.jpegProduct-Banners-MarkerSize-5-ITSM-1Product-Banners-MarkerSize-5-ITSM-1https://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/webdudes_m42_partners.webpA person is seated at a desk working on a laptop. Around the person are several data elements, including bar charts, a flowchart, a circular chart, and a mobile‑device interface. A cup and a plant are also visible.webdudes_m42_partnershttps://www.matrix42.com/hubfs/AICampaignWhitepaperAssets-03-ezgif.com-png-to-webp-converter.webpIllustration of a person seated with a laptop displaying the Matrix42 logo. Chat bubbles, a smartphone, a cup, and decorative graphics appear around the scene.AICampaignWhitepaperAssets-03-ezgif.com-png-to-webp-converterhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Dude_Szenes_Working_Together.pngTwo people standing at a desk shaking hands. One is holding a folder. A laptop, an open book, and a plant are on the desk.Dude_Szenes_Working_Together2026-07-01https://www.matrix42.com/de/on-demand-webinars/summer-academy-2026-makro-factoryhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/Kevin%20Bastian_Makro%20Factory.pngPortrait eines Mannes mit Brille vor einem hellen Hintergrund, der ein weißes Shirt trägtKevin Bastian_Makro Factoryhttps://www.matrix42.com/hubfs/Social/Summer%20Academy%202026-15.pngWerbegrafik für die Matrix42 Summer Academy 26. Eine Person sitzt an einem Schreibtisch und hält eine Tasse in der Hand; im Hintergrund sind Pflanzen und Holzregale zu sehen. Zu lesen sind unter anderem die Texte „AUFZEICHNUNG VERFÜGBAR“ und „MATRIX42 Summer Academy 26“.Summer Academy 2026-15https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplace2026-09-22https://www.matrix42.com/en/partners/tjdeed-technology2026-06-23https://www.matrix42.com/fr/matrix42-enterprisehttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_Enterprise.pngMatrix42_EnterpriseMatrix42_Enterprisehttps://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_18_Cloud%20Management%20-1.pngMatrix42_18_Cloud Management -1Matrix42_18_Cloud Management -1https://www.matrix42.com/hubfs/matrix42-theme/Images/Webheader_M42-Enterprise.jpgWebheader_M42-EnterpriseWebheader_M42-Enterprisehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_5_Successfully%20Audit.pngMatrix42_5_Successfully AuditMatrix42_5_Successfully Audithttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_16_Search.pngMatrix42_16_SearchMatrix42_16_Search2025-07-11https://www.matrix42.com/en/blog/the-future-of-procurement-why-saas-visibility-is-non-negotiablehttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/AI%20Maturity-1%20(1).pngAI Maturity-1 (1)AI Maturity-1 (1)https://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/WP%20AI%20Your%20Way%20Workfile-15-horizontal-pair-transform.pngWP AI Your Way Workfile-15-horizontal-pair-transformWP AI Your Way Workfile-15-horizontal-pair-transformhttps://www.matrix42.com/hubfs/Email-subs-form-section-illustration.webpEmail-subs-form-section-illustrationEmail-subs-form-section-illustrationhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Matrix42_Website%20Favicon_16x16-01.svgThe short version of the Matrix42 logo showing a black letter M followed by an orange shape containing the white number 42.Matrix42_Website Favicon_16x16-01https://www.matrix42.com/hubfs/Viio%20Blog%202.gifViio Blog 2Viio Blog 2https://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/converted_image.webpAn illustration showing a flow between self‑service and users. On the left is a self‑service interface, connected by arrows labeled “Requests” and “Instant responses, Multi‑language, 24x7” to users on the right. A person holding a tablet is shown next to the user label.converted_image2025-11-13https://www.matrix42.com/it/on-demand-webinars/nis2-dorahttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/matrix42-theme/Images/Nis2%20Dora%20Webinar-3%20(1)-2.jpegA person sits at a computer workstation with code and security-related interface elements overlaid on the image. 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MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/branding/icons/linkedin.svglinkedinlinkedinhttps://www.matrix42.com/hubfs/matrix42-theme/Images/SOCIALMEDIA_X_32x32.svgSOCIALMEDIA_X_32x32SOCIALMEDIA_X_32x32https://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/matrix42-theme/Images/blog-list-icon.svgblog-list-iconblog-list-iconhttps://www.matrix42.com/hubfs/HH%20Vuosikertomus%20FIN_L8A3670.jpgHH Vuosikertomus FIN_L8A3670HH Vuosikertomus FIN_L8A3670https://www.matrix42.com/hubfs/matrix42-theme/Images/SOCIALMEDIA_Mail_32x32.svgSOCIALMEDIA_Mail_32x32SOCIALMEDIA_Mail_32x32https://www.matrix42.com/hubfs/branding/icons/facebook.svgfacebookfacebook2026-05-12https://www.matrix42.com/en/itil-project-management-practicehttps://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4/medium.jpgMatrix42 Intelligent Service ManagementIs your legacy service management holding your organization back? Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Product-Banners-MarkerSize-5-ITSM-1.jpegProduct-Banners-MarkerSize-5-ITSM-1Product-Banners-MarkerSize-5-ITSM-1https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/AICampaignWhitepaperAssets-03-ezgif.com-png-to-webp-converter.webpIllustration of a person seated with a laptop displaying the Matrix42 logo. 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Flags are displayed in front, and the facade includes signage reading “VAIS.” The sky is partly cloudy above the surrounding structures.Vaisala-Vantaa-HQhttps://www.matrix42.com/hubfs/UniWien_Logo_weiss_auf_transparentem_Hintergrund.pngUniversity of Vienna logoUniWien_Logo_weiss_auf_transparentem_Hintergrundhttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/fastweb_logo.webpFastWeb Logofastweb_logohttps://www.matrix42.com/hubfs/AugsburgLandratsamt-2_compressed.webpExterior view of the Landratsamt Augsburg, a large white building with red tiled roofs and rows of windows. The main entrance faces a road junction, with trees and flags in front.AugsburgLandratsamt-2_compressedhttps://www.matrix42.com/hubfs/logo-asugi.pngASUGI logologo-asugihttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/Imported_Blog_Media/AdobeStock_633786436-2.jpgAdobeStock_633786436-2AdobeStock_633786436-2https://www.matrix42.com/hubfs/spirit21_logo.pngSpirit/21 logospirit21_logohttps://www.matrix42.com/hubfs/matrix42-theme/Images/Image_CIRAD.jpgImage_CIRADImage_CIRADhttps://www.matrix42.com/hubfs/RGB%20Caruna_logo.pngCaruna logoRGB Caruna_logohttps://www.matrix42.com/hubfs/logo-mediterra-white.pngMediterra Datacenters logologo-mediterra-whitehttps://www.matrix42.com/hubfs/Metacore_logo_White.svgMetacore logoMetacore_logo_Whitehttps://www.matrix42.com/hubfs/seg-automotive_logo.jpgSEG Automotive logoseg-automotive_logohttps://www.matrix42.com/hubfs/Metacore%20copy.jpgCharacter artist sketching cartoon facial expressions on a digital pen display in a studio officeMetacore copyhttps://www.matrix42.com/hubfs/S%C3%B6dert%C3%A4lje%20Succcess%20Story_hero%20image.webpWaterfront view with multi‑story buildings reflected in calm water. Residential and commercial buildings line the quay, with illuminated streetlights and storefronts visible along the shoreline.Södertälje Succcess Story_hero imagehttps://www.matrix42.com/hubfs/Endress%20%2B%20Hauser_hero%20image.webpA person stands in an industrial setting operating machinery. A control panel with screen and keyboard is mounted on the left, while metal components, pipes, and robotic elements are visible around the workstation.Endress + Hauser_hero imagehttps://www.matrix42.com/hubfs/110kv_pylv%C3%A4spystys_2018_08_Caruna.jpgAn image showing a tall metal utility structure with a worker positioned high on the framework. The structure resembles part of an electrical transmission tower, with insulators and cables attached. The sky in the background is bright and partly cloudy.110kv_pylväspystys_2018_08_Carunahttps://www.matrix42.com/hubfs/ALBA_hero%20image.webpA sanitation worker in high‑visibility clothing operates the rear loading mechanism of a garbage truck. The vehicle shows control panels, warning lights, and safety labels, with another vehicle nearby in low light.ALBA_hero imagehttps://www.matrix42.com/hubfs/Cristal%20Union_logo.svgCristal Union logoCristal Union_logohttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/01_website-assets/logos/customer-logos/endress-hauser_logo.webpEndress + Hauser logoendress-hauser_logohttps://www.matrix42.com/hubfs/HH_logo_2020.pngHaaga-Helia logoHH_logo_2020https://www.matrix42.com/hubfs/cirad-logo.pngCIRAD logocirad-logohttps://www.matrix42.com/hubfs/siegenia_logo.jpgSiegenia logosiegenia_logohttps://www.matrix42.com/hubfs/Hero%20Image-Case-Study-Uni-Wien1-1.webpA student at the University of Vienna sits at a laptop in the library, with other students studying in the background.Hero Image-Case-Study-Uni-Wien1-1https://www.matrix42.com/hubfs/success-stories-atf-img.webpThree people are gathered around a laptop in an office, looking at the screen. 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Mai 2026, 10_31_10https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplace2025-12-23https://www.matrix42.com/es/matrix42-saas-managementhttps://www.matrix42.com/hubfs/m42-saas-management-V2%20(1).mp4/medium.jpgM42 SaaS ManagementIs your organization struggling to keep track of SaaS usage, costs, and risks? Discover how Matrix42 SaaS Management can provide clarity and control over your software landscape. In this video, we dive into the challenges organizations face with SaaS management, including the lack of visibility into what software is being used, how much is being spent, and the risks associated with unmanaged subscriptions. Matrix42 SaaS Management offers a comprehensive solution that delivers a unified view of all SaaS vendors, contracts, licenses, usage, and spending—fully automated and continuously updated. Key topics covered include: - The importance of real usage data in identifying unused licenses and overlapping tools. - How Matrix42 highlights savings opportunities, enabling organizations to act quickly and reduce costs. - Strategies for managing renewals confidently, avoiding surprise costs, and leveraging accurate benchmark data. Viewers will learn actionable insights on maximizing ROI from software and cloud investments, ensuring compliance, and extending control from traditional IT asset management to the modern SaaS environment. Join us to see how Matrix42 SaaS Management can empower your organization, providing one platform and one source of truth for all your SaaS needs. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Dude_Szenes_Group_Project.pngIllustration of three people sitting at a table having a discussion. 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Discover how Matrix42's intelligent service management can revolutionize your operations, driving productivity and reducing costs. In this video, we delve into the challenges of traditional service management: the manual processes, reactive approaches, and escalating ticket queues that burden support teams. Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. Join us to see how Matrix42 empowers businesses to transform their service management approach, unlocking efficiency and supporting growth in today’s digital landscape.https://www.matrix42.com/hubfs/matrix42-intelligent-service-management-video-v7.mp4152nonoProactiveServicesAIAutomationMatrix42EmployeeProductivityIntelligentServiceManagementhttps://www.matrix42.com/hubfs/matrix42-theme/Images/Product-Banners-MarkerSize-5-ITSM-1.jpegProduct-Banners-MarkerSize-5-ITSM-1Product-Banners-MarkerSize-5-ITSM-1https://www.matrix42.com/hubfs/ca-header-assets/Megamenu-list-icon.svgMegamenu-list-iconMegamenu-list-iconhttps://www.matrix42.com/hubfs/Matrix%2042%20-%20Marketplace.pngMatrix 42 - MarketplaceMatrix 42 - Marketplacehttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Dude_Szenes_Present.pngIllustration of a person standing with arms crossed in front of a large data dashboard displaying charts and graphs.Dude_Szenes_Presenthttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Dude_Szenes_Working_Together.pngTwo people standing at a desk shaking hands. One is holding a folder. A laptop, an open book, and a plant are on the desk.Dude_Szenes_Working_Togetherhttps://www.matrix42.com/hubfs/AICampaignWhitepaperAssets-03-ezgif.com-png-to-webp-converter.webpIllustration of a person seated with a laptop displaying the Matrix42 logo. Chat bubbles, a smartphone, a cup, and decorative graphics appear around the scene.AICampaignWhitepaperAssets-03-ezgif.com-png-to-webp-converterhttps://www.matrix42.com/hubfs/01_website-assets/illustrations/dudes-illustrations/Jeffi%20NIS2%20Lightmode.pngEffi and Jeffi are standing next to each other. Around them are illustrated security elements, including a lock, a key, and multiple star shapes.Jeffi NIS2 Lightmodehttps://www.matrix42.com/hubfs/matrix42-theme/Images/Dude_Szenes.svgDude_SzenesDude_Szeneshttps://www.matrix42.com/hubfs/ca-header-assets/Contact-Megamenu-Image.jpgContact-Megamenu-ImageContact-Megamenu-Imagehttps://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logo2026-08-31https://www.matrix42.com/fr/resources/webinaire-nouveaut%C3%A9s-matrix42https://www.matrix42.com/hubfs/ca-header-assets/M42-Digitalize-Logo.svgM42-Digitalize-LogoM42-Digitalize-Logohttps://www.matrix42.com/hubfs/Matrix42_IGA%20(1).webpClose-up side profile of a person looking toward a transparent digital interface. 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Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. 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In this video, we explore the unique expectations facing organizations as they embrace digitalization and automation, highlighting the importance of trust, transparency, and compliance within the European context. Key themes addressed in this video include: - The evolving landscape of service management and the demand for modernization that aligns with European values of freedom and privacy. - The shift away from fragmented tools towards flexible, scalable solutions that prioritize data sovereignty and ethical innovation. - The growing need for organizations to partner with local experts who understand their requirements and can provide reliable, responsible service management. Viewers will gain valuable insights on: - How to approach digital transformation while maintaining compliance with EU data protection regulations. - The importance of creating AI solutions that are transparent and tailored to organizational needs. - Strategies for achieving responsible innovation in service management, ensuring both efficiency and ethical governance. Join us as we delve into how Matrix42 stands as the European choice in service management software, offering solutions designed for the future of work. 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Matrix42 Intelligence empowers every role in your organization with AI - on your terms. 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Learn how CIOs can shift from a slow, cumbersome model to a proactive, AI-driven solution that enhances user experience while maintaining security and compliance. Key topics covered include: - **Proactive Service Management**: Understand how Matrix42 anticipates issues before they escalate, improving employee productivity and cutting communication time by up to 80%. - **AI-Powered Integration**: Explore the capabilities of Matrix42's intelligent service management, where AI not only assists but actively resolves issues, streamlining service delivery with over 400 ready-to-use integrations. - **User Experience Focus**: Discover how the platform meets users where they are, simplifying interactions and providing relevant suggestions to enhance the overall experience. - **Secure and Sovereign Solutions**: Learn about the flexibility in deployment options—public cloud, private cloud, or on-prem—that ensure compliance with European data governance and security standards. Key takeaways from this video include actionable insights on how to implement proactive service management, leverage AI effectively, and automate IT and business services across your organization. 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