matrix42.com

“Several years ago, we received a letter from Microsoft regarding a pending license audit. This motivated us to rethink our software distribution process and use the insights gained to revamp our license management system as well.”

“We only had six weeks to implement the Matrix42 service desk solution – at all of the NTT Com Security subsidiaries worldwide. The project team worked tirelessly so that we could meet all of the deadlines – this was an important prerequisite for us being able to fulfill all of our reporting obligations in line with ISO 27001.”

“We wanted an automated service that maps the entire process, from HR through to acceptance by the employee. Ordering an IT service should be as easy as making a purchase on Amazon.”

"Matrix42’s service desk solution had already helped us in improving the service structures, with consolidated asset data already available in the Matrix42 system."

“Matrix42 helps us keep our IT systems up-to-date with a relatively small team of employees. Rolling out the Matrix42 solution has allowed us to reduce costs, while freeing up our IT staff to spend a majority of their time on other projects, which in turn makes their work more interesting.”