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No more update stress

Matrix42 Advanced Support


Relieve your team and reduce the risk of updates. We take care of updating your Matrix42 solutions, leaving your team more time for the essentials.


In order to ensure smooth operation, we conduct an annual health check of your system. You have less stress and benefit from other attractive advantages.

 

Standard Support

Mon. - Fri. 
08:30am - 5:00pm

Advanced Support

Mon. - Fri.
07:00am - 08:00pm

Creation and tracking of requests 
via support portal, telephone or e-mail
Deployment of hotfixes
for critical cases
Remote support for
fault analysis
Access to Matrix42
Service portals
Provision of new
product releases
Newsletter about new
product releases
Remote installation of
updates
 
Matrix42 System Health
Check (remote)
 
Deployment of hotfixes
for non-critical cases
 
20% discount on Matrix42
own trainings
 
Extended support hours  


Upgrade now – request a quote