Digital Workspace Management

“Matrix42 has enabled us to evolve from purely technical  support to being  an enabler of KPI management.”

Klaus Ziegerhofer, IT Service Management, Senior Analyst,
Magna IT Austria 

“Matrix42 Empirum gives us exactly the right balance between cost effective- ness, device management functionality and troubleshooting capabilities. We are confident the solution will help us grow our device management business further in the future.”

Marco Gatta, Manager Process Monitoring

Fastweb

“The great strength of the Matrix42 solution lies in the fact that it does everything so well.” 

Thierry Tellier, Deputy IT Manager
FAYAT Group

“One of the main reasons we are so happy with Matrix42 is the tight integration between the different modules, making it a very comprehensive solution.”

Jörg Bagehorn, Head of IT Services
TEAG Thüringer Energie AG

USE CASES

Simplify & Secure Digital Work

SECURE UNIFIED ENDPOINT MANAGEMENT

Get your devices in order

Three simple steps will get you from zero to hero including the discovery, security and operations of all your endpoints

• Inventory​ – Assess your endpoints independent from the operating system - agent-based or agent-less, on-prem and in the cloud​
• Secure​ – Prevent data leaks by seamlessly encrypting any data passing through your endpoint without the user noticing​
• Deploy applications, operating systems, patches and entire configurations fully automated like a pro​

ENTERPRISE SERVICE MANAGEMENT

Ramp up your Services​

With a proper Secure Unified Endpoint Management in place, the out-of-the-box connectors will import everything for you.

• “Automagic” Import​ – The out-of-the-box Connectors to common UEM Solutions will create all Assets and Service for your "automagically"; these can be consumed by your users instantly​
• Allocate your Costs​ – The built-in internal cost allocation helps you track consumption and report the true value of your services to the business
• Support your Users​ – Your Self-Service Portal will take care of frequent issues. For anything else they can work with your Service Desk​

DIGITAL WORKSPACE PLATFORM

Tailor, Adjust and Extend

Every Enterprise is different. That’s why our low-code ​SolutionBuilder makes it easy for you to tailor the solution to your needs​

• Adjust the Data Model​ – Extend and adjust the Data Model to your needs without writing any code or accessing the database​
• Create bi-directional Connectors​ – Integrate your Systems natively through the Drag & Drop Workflow Studio and keep your Solutions in sync​
• Stay up-to-date without compromise​ – Every extension or adjustment won’t impact your ability to update the system and will benefit from new features​

UNIFIED USER EXPERIENCE (UUX)

A holistic, integrated user interface

Based on the low-code SolutionBuilder and the drag & drop Workflow Studio, this responsive web console aggregates all products within the Matrix42 Digital Workspace Management Suite into a single, holistic User Interface that works in any browser, on any device.

• Robust Security​ – Best-in-class Security is built right in​.
• Fast as Lightning​ – Time is of the essence? The UUX won’t let you down​.
• Fully adjustable and extenable​ – to perfectly align with your processes.

Relief for your IT

Standardized (self-) services and processes make your users happy and relieve the burden on IT.

Happy Users

Make your users more productive and let them work with end devices and platforms of their choice.

Compliance

High transparency and better control over used licenses, current contracts and your entire IT assets.

• Stay productive and secure – the solution automates your processes and gives your users flexibility in their choice of devices. Productivity and security are guaranteed.

• Unified User Experience (UUX) – Save the costs of parallel operation of several isolated applications to manage your devices. The use of the solution by users and IT feels the same on all browsers and devices.

• Shorter ordering and provisioning processes – Your users order services, apps and hardware through self-service. Provisioning is automatic. All assets, services, licenses and costs are automatically allocated to the proper cost center.

• Ensure license compliance and optimize costs – Ensure license compliance across platforms, devices, data center, and cloud. At the same time, you save license costs.

• Optimize service processes – Standardize your processes and automate steps that were previously performed manually. You benefit from higher transparency,  service cost allocation and reduced costs. At the same time, you increase service quality.

Secure Unified Endpoint Management

Ensure fast and automatic provisioning of all your devices. Built-in security protects your endpoints, apps, and data from the start. Reduce the burden on your IT, increase productivity, and ensure employee satisfaction.

Enterprise Service Management

ITIL Best Practices and the Self-Service Portal automate order, approval and provisioning processes. Costs and licenses are booked automatically to the right cost unit, and your compliance is ensured because security is built-in.

Digital Workspace
Platform

With the SolutionBuilder and the Workflow Studio you automate your processes or integrate new services and third-party systems - just by drag & drop. Thanks to Unified User Experience (UUX) in any browser and on any device.