HR Service Management

HR Service Management automates time-consuming tasks and processes in the blink of an eye, and frees up capacity for your HR department to spend on interaction with employees, management, and applicants.

Offer your services in the Service Catalog and benefit from the intuitive Workflow Studio to automate your processes.


Focused employees

Keep your employees at the center of the action.
Save yourself the effort involved in recurring manual tasks and time-consuming processes.

Business Enablement

Portray your services in the right light.
The Service Catalog positions you and your services optimally, displays all your services, and offers them actively to the entire organization.

Automation

Templates and workflows enable automated task distribution.
It is very easy to model these workflows through drag-and-drop, and save them in a version-proof way.

Figures, Data, and Facts

Just like the economy as a whole, companies are also getting to grips with the topics of e-commerce and data-driven decision-making. The Service Catalog provides you with first-class current, processed data at all times.

Contact us now on: +49 6102 816-220

  • Employee On- and Offboarding

    Pre-configured technical options ensure employees have everything they need from day one, and can get started immediately.

  • Workflows for approval and provisioning

    The integrated graphic Workflow Studio allows you to adapt individual approval and automation workflows, or easily create new ones. You do this by intuitively dragging and dropping – it’s incredibly easy.

  • 24/7 Availability for Your Employees

    Be available for your colleagues at all times. For example, the Self-Service Portal makes it very easy to make the progress of a workflow transparent.

Modules

Matrix42 Service Management

All Matrix42 Unified Endpoint Management modules are integrated with one another and can be used in a complete management console.

  • Easy to integrate

    Matrix42 Workflow Studio lets you dock the systems of your choice in a completely intuitive way.

  • Adaptable

    SolutionBuilder allows you to design the entire UI as desired.

  • Expandable

    SolutionBuilder and Workflow Studio provide you with a whole range of options to expand your solution in an update-proof way.

Modules

Matrix42 Service Management

All Matrix42 Unified Endpoint Management modules are integrated with one another and can be used in a complete management console.

  • Easy to integrate

    Matrix42 Workflow Studio lets you dock the systems of your choice in a completely intuitive way.

  • Adaptable

    SolutionBuilder allows you to design the entire UI as desired.

  • Expandable

    SolutionBuilder and Workflow Studio provide you with a whole range of options to expand your solution in an update-proof way.

Matrix42 is a software vendor that manufactures standard software to help IT departments become professional service providers within their own company.

Source: ITSM Review 2016

Incident, Problem, Change, Service Level, and Knowledge Management, plus Service Asset & Configuration, the Service Portfolio, and Service Catalog Management for perfect customer service. ITIL v3 and ITIL 2011 certified.

Source: PinkVerify 2015

Matrix42 was distinguished in the category of “IT Service Management (ITIL).”
Certified Tool is the seal for ITIL and PRINCE2 compliant solutions.

Source: SERVIEW Certified Tool

Reimagine Workspace Management

Get to know Theo, who made a good decision in choosing Matrix42. Start the film…


Drag-and-Drop Process Modelling

Matrix42 Workflow Studio

Automate your business processes very easily via drag-and-drop.
– Approval workflows
– Task distribution
– Automated software provisioning
– Creating user accounts
– Integration into all of your systems
and much more.

Learn more…

…about topics such as the service management of tomorrow, HR service management, and ITIL processes in IT and other departments.

Holistic Service Management
Holistic Service Management: How to make corporate IT profitable
Read how your IT can be successfully transformed into a profit center in 5 steps.
Download now
IT service provider
Magna IT: Through centralization to reduction of costs and user friendliness
Read how Magna established a service catalog with more than 700 services.
Download now
Case Study Renesas
Case Study Renesas
Read how Renesas Electronics uses the Matrix42 Workspace Management Suite.
Download now

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