Shape the Future of Autonomous IT Operations
Exclusive Cortex Innovation Webinar — March 4
Cortex is an AI‑powered, cross‑system agentic layer designed to move IT organizations beyond traditional ticketing — towards a continuously learning, autonomous operating model.
This session is your opportunity to look inside our Innovation Studio and actively influence what we build next.
What Cortex Is: A new foundation for autonomous, cross‑system operations
Cortex is not a product launch — it’s an Innovation Studio initiative that sits outside the main product line.
Its goal: to explore what comes after classic ITSM.
Cortex is designed to:
- Resolve tickets autonomously
- Continuously learn from real interactions and live data
- Connect context across ITSM, HRIS, CRM/HubSpot, Teams, DevOps and web sources
- Proactively detect patterns and initiate recommended or automated actions
- Operate system‑agnostically to enable a true “ticketless experience”
This session will introduce how Cortex works today — and how it evolves next with your input.
In this live session, you will:
- See the first functional elements of the autonomous agentic layer
- Understand how Cortex learns, reasons, and connects system context
- Explore the vision behind a ticketless IT experience
- Learn how you can become a Cortex Design Partner
- Directly influence what we build next
- Engage in a live Q&A with our Innovation lead.
This session is intentionally candid, interactive, and non‑commercial.