In today´s digital world users expect services at their fingertips. But many IT organizations are struggling to deliver this perfect service experience due to IT complexity and silo-based point solutions.
Join us for a deep dive technical session on how to simplify and automate end-2-end enterprise service management by integrating ITSM, ITAM and UEM from a single source.
Learn in three demos how:
- Employees can easily enroll their new Apple, Android or Windows 10 devices without any IT touch
- IT teams easily introduce new services with minimal effort
- Help desks can automate and accelerate ticket processing in the backlog
Senior Presales Consultant
Hendrik Ambrosius, Senior Presales Consultant at Matrix42, has 25 years of experience in the field of workspace management. He is ITIL certified and has extensive know-how in the areas of endpoint management, virtualization, IT software asset and service management as well as IT security. Since 1999 he has been working for Matrix42 customers as a Presales Consultant.
Robert Fleming, Director of Sales for FireScope at Matrix42, has been helping customers overcome key IT and telecommunications challenges for over 25 years. He currently manages FireScope's business operations throughout EMEA. An electronics engineer, his experience includes sales and marketing as well as solution design and project management activities covering IT asset management, business architecture, data analysis, performance and service delivery.