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Matrix42 Remote Control

EXTENSION

Matrix42 Remote Control

The end-to-end solution for remote maintenance and online support without a VPN


Even if your IT team isn’t onsite, you can access all computers via an encrypted Internet connection and control them remotely if necessary – without any VPN. Whether on the company network or in users’ homes. A session can be started in a matter of seconds! You can even access computers that you administer regularly when no one is using them.

Matrix42 Remote Control: Fast and easy remote maintenance – anytime and anywhere

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In many cases, a glance at the screen is enough. Matrix42 Remote Control lets you save time and travel expenses while giving your customers the best...
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With just a click, you can display, view, and remotely control screen content. Transfer or synchronize entire folder structures.
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Matrix42 Remote Control enables spontaneous remote maintenance. You can access computers that you administer even when no one is using them.
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Matrix42 Remote Control will convince you: maximum user friendliness and ultimate security aren’t mutually exclusive.

PRODUCT FEATURES

Key features at a glance


 

  • Remote maintenance for PCs to provide live support or control unmanned computers via remote clients 
  • Display terminal server sessions for specific access to one or more sessions 
  • Connection protocols for all sessions, exportable via CSV file 
  • Sessions are recorded for accountability purposes 
  • Remote printing jobs can be redirected to the respective printer onsite 
  • Reports on system configuration with usage information for every computer with automatic communication of status changes 
  • Automatic update of all clients in the network 
  • Support for audio and video transmissions for optimal communication and fast problem solving 
  • Multiple languages supported with automatic adjustment to the operating system language

ADDED VALUE

Your Added Value Thanks to Matrix42 Remote Control Extension

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No VPN access required, rapid connection via the Internet
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Available as cloud service or on-premise
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Easy implementation
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Remote control and collaboration in a single solution
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Maximum security: Optimal data protection thanks to 256-bit AES encryption
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Online team meetings, including data transfer, screen sharing, camera, and audio/video