Matrix42 to demonstrate latest IT Service Management solutions at the Service Desk and IT Support Show

Customer Oxford Brookes University to deliver key presentation on ITSM challenges


Matrix42, a top provider of software for workspace management today announced that it will be exhibiting the full suite of workspace management solutions comprising physical, virtual, mobile, compliance and self-service at the Service Desk and IT Support show. Matrix42 customer Oxford Brookes University will also deliver a key presentation on ITSM challenges at the event. Stuart Power, Sales Manager UK, Matrix42 said, “The Service Desk and IT Support show is the UK’s leading annual event for the ITSM professional.  Last year, we had a lot of interest from ITSM, business support and service desk professionals who saw value in how our workspace management solutions enable efficient management of modern working environments, physical, virtual or mobile workspaces.  Our mobile IT Service Management solution enables organizations to maximize the value that they get from enterprise mobility management and generate real business agility.”Using multi-platform apps, the mobile ITSM solution from Matrix42 revolutionizes service management.  The latest solutions include Matrix42 Mobile which adds comprehensive functionality to state-of-the-art Enterprise Mobility Management technology from AirWatch, and Matrix42 Enterprise Manager which streamlines SCCM administrative and management tasks.Free White PaperA new white paper looking at the impact of mobility on IT Service Management will be available to collect from the Matrix42 stand.  Additionally, delegates completing a new service management survey on stand 421 will be entered into a draw to win a fantastic Android tablet.This year, Matrix42 will be joined by its customer Oxford Brookes University, who will be presenting a case study on Wednesday 30th April entitled ‘Lessons in ITSM speed’.  This will examine how Oxford Brookes University adopted a cloud-approach to solve migration, mobility and compliance issues. The presentation will take place in Seminar Theatre 3 at 12.20pm.Oliver Bendig, VP of Product Management at Matrix42 added, “The pace of change required in IT today is growing increasingly rapid with business critical projects such as Windows migration, license compliance, software deployment and mobile device management.  The presentation from Oxford Brookes University will discuss the key issues, obstacles and lessons learned from a challenging 12 months of ITSM change, and how they have been supported during this time by Matrix42.”Exclusive VIP passesMatrix42 will have a limited number of VIP passes to give away. These allow delegates access to the VIP lounge, complimentary refreshments, free WiFi and a free VIP gift.