End of Support: Matrix42 Service Store 5.3 SP3 on Dec 31, 2014
The new release of Matrix42 Service Store 7.0 is available from April 2014. Therefor the support of Matrix42 Service Store 5.3 SP3 will end Dec 31, 2014. We recommend all our customers to migrate to the latest release Matrix42 Service Store 7.0. The brand new Matrix42 Workspace Management 2014 will be published on April 7, 2014. The release will bring more than 150 new features and higher usability. The new release comes along based on Matrix42 Service Store 7.0. The support of the two and a half years old Matrix42 Service Store 5.3 SP3 will end on Dec 31, 2014. The update to the new Matrix42 Workspace Management 2014 (Service Store 7.0) will be available on April 7, 2014.Those customers that do not have enough time to migrate to the latest release will be offered an extended support. The extended support includes:hotline-Service (via Telephone, Email and Internet)access to the support portal (incl. knowledge base)access to fixes, patches and workarounds for Service Store 5.3 SP3Within the scope of the extended support hotfixes will be provided for critical bugs only. An update to the release of Matrix42 Workspace Management Version 2013 (Service Store 6.0) is still possible. This version is available in the Matrix42 Support Portals download area.