White Paper: Unified Endpoint Management

Felipe Pepavao

Unternehmens-IT-Organisationen sind einem Tsunami neuer Herausforderungen ausgesetzt: neue Arbeitsweisen, anspruchsvolle Nutzer, Gerätevielfalt und eine zunehmend heterogene Managementumgebung.

White paper: Smart Service Management Transforms Corporate IT

Felipe Pepavao

Modern CIOs are not content to be infrastructure managers. Neither do they want their departments to be seen as necessary cost centres, as they have often been in the past. But changing people’s minds and proving the true value of IT to the business isn’t easy in the context of:

White paper: Thinking outside the container

Felipe Pepavao

Mobile device and mobile application management (MDM, MAM) solutions have helped IT (re-)gain a certain level of control. However, in a market evolving as speedily as enterprise mobility, these first-generation MDM/MAM solutions have quickly become outdated, deteriorating from helpful to inadequate. The time has come for a new generation of mobility management solutions, ones which don’t contain the user and constrain the benefits of mobility, but can empower the user by enabling the new capabilities found in the native mobile OS. This white paper explains the reasons why.

Whitepaper: Smart Service Management for Happy Customers

Felipe Pepavao

As the workforce becomes increasingly mobile and dependent on technology, corporate IT landscapes are becoming ever more diverse and business critical. As a result, the role of the IT service manager has never been more challenging.

White paper: Find the right SAM tool

Felipe Pepavao

Three quarters of practicing successful licence management is about dealing with organisational issues, ranging from organisational structures to processes, and even knowledge management. And one quarter is about the SAM tool you implement, without which any efforts you make would be futile. You have realised this, which is why you are now considering implementing software asset management (SAM) in your company, so you can reduce risk and optimise costs.

White Paper: Achieve Compliance and Cost Control with Workspace Aggregation

Felipe Pepavao

The proliferation of cloud services, mobile devices, and private or business user identities poses a demanding challenge for the modern enterprise. Workspace aggregation provides your organization with the solution to effectively deal with the security and compliance risks and improve cost control.

White Paper: Beyond CLM and MDM

Felipe Pepavao

A significant change is coming in corporate IT; one that will complete the revolution in device management that started twenty years ago with the advent of Client Lifecycle Management (CLM), and continued with Mobile Device Management (MDM) and Enterprise Mobility Management (EMM) solutions.

Crossing-the-Shadow-IT-chasm

White paper: Crossing the Shadow IT chasm

Felipe Pepavao

Whenever Shadow IT is on the agenda, the focus is usually on security threats, escalating costs, and a lack of transparency. Of course, all these issues are important and must be tackled head on. But to focus on them in isolation is missing the point – they’re the symptoms of the Shadow IT disease, not the cause. BYOD can help business avert the risk of Shadow-IT.