Case Study

University of Vienna unifies administration of all jobs

‘Our users can order software in the Service Catalog. This software is automatically installed onto the device after being successfully approved for managed use.’

(Eva Birnbacher, Vienna University Computer Center)

The University of Vienna is one of Europe’s oldest and largest universities. The University of Vienna manages around 12,000 workplaces. These include managed and unmanaged devices, fixed workplaces and alternate occupancy.

Inform yourself in this case study about:
  • How a unified management of all workstations (organizational, technical, and compliant) has replaced two parallel systems
  • How more transparency about assets, licenses, and costs could be achieved