Case Study

From outsourcing to insourcing - almost overnight

“One of the main reasons we are so happy with Matrix42 is the tight integration between the different modules, making it a very comprehensive solution.” Jörg Bagehorn, Head of IT Services TEAG, Thüringer Energie AG

When TEAG was acquired by the Thuringian municipalities in 2013, the company needed to build an entire IT infrastructure from scratch, after 18 years of outsourced IT services. This included the migration and reinstallation of over 1,600 end devices, the extension of the company owned datacenter, and the centralization of its IT service management infrastructure.


Read in this case study, how TEAG managed the change:


  • Project challenges
  • Commissioning procedure
  • Fast installation
  • Embedding in the existing IT infrastructure
  • Cost efficiency and ease of use