Case Study

Magna IT: Through centralization to reduction of costs and user friendliness

Magna's historic slogan is' Think global, act local'. Together with Matrix42, we were able to align our Magna IT operations with this principle." (Joachim Koch, Director Service - Information Technology at Magna Exteriors & Interiors Management GmbH)

Magna is a global automotive supplier. Magna IT implemented Matrix42 Service Management to reliably control IT processes even with changing requirements.

Read here how Magna IT benefited from the new product launch:
  • avoided "sneakers administration" by creating new IT structures.
  • saved effort through an increased degree of automation.
  • created more service orientation and usability by cetnralizing IT.
  • brought teams together across locations by defining standards, processes and exceptions.
  • created a higher standard of IT with less manpower through efficient use of the new solution.