Case Study Renesas
Renesas Electronics is one of the world's leading suppliers of microchips with more than 19,000 employees and almost 6 billion US $ turnover. As a Japanese company with European headquarters and development in Düsseldorf, it specializes in automotive electronics and industrial applications. Renesas Electronics was looking for a new help desk solution that not only had a high degree of automation, but also standard interfaces for integration with other databases.
Read how Renesas Electronics uses the Matrix42 Workspace Management Suite:
- was able to equip the entire IT with a new ITIL-compliant structure in the shortest possible time
- noticeably relieved the IT administrators in their daily work
- significantly increased the productivity of its users