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Matrix42 acquires FastViewer
COMPANY Matrix42 acquires remote access and remote support specialist FastViewer

Mobile working even more productive, flexible, and secure   

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UEM KuppingerCole-Report Leadership Compass Unified Endpoint Management
Resources Matrix42 awarded as Overall Leader

KuppingerCole Leadership Compass 2020
Unified Endpoint Management

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FireScope Announcement
Company Matrix42 and FireScope - More Transparency, More Security, and Increased Automation
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Automated Service Processes
Get into the power zone

Drive better performance and user experience across the enterprise

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VENDOR SELECTION MATRIX™ IT and Enterprise Service Management SaaS and Software
Resources Matrix42 ranked No.1

VENDOR SELECTION MATRIX™ IT and Enterprise Service Management SaaS and Software

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Covid 19: Work remotely from home
Empower digital work

Work safely in times of Corona

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00 Home Office Starter Set IMG
Home Office Quick Starter Set

Set up quickly and securely

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More insights and better decisions in Service Management


With this paid upgrade for your service desk, you make better decisions and increase efficiency. The multidimensional analysis of your service desk's transaction data helps you determine important KPIs, identify cost drivers and bottlenecks, and provide data-driven support for measures to optimize your resource allocation.


  • Define key performance indicators and measure your success


  • Make better decisions through detailed analysis of your data


  • Follow the flow of your tickets and identify bottlenecks


  • Visualize complex data and relationships simply and clearly


  • Power BI Connectivity on board - flexibility in analysis and visualization