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Matrix42 acquires FastViewer
COMPANY Matrix42 acquires remote access and remote support specialist FastViewer

Mobile working even more productive, flexible, and secure   

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UEM KuppingerCole-Report Leadership Compass Unified Endpoint Management
Resources Matrix42 awarded as Overall Leader

KuppingerCole Leadership Compass 2020
Unified Endpoint Management

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FireScope Announcement
Company Matrix42 and FireScope - More Transparency, More Security, and Increased Automation
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Automated Service Processes
Get into the power zone

Drive better performance and user experience across the enterprise

Get there
VENDOR SELECTION MATRIX™ IT and Enterprise Service Management SaaS and Software
Resources Matrix42 ranked No.1

VENDOR SELECTION MATRIX™ IT and Enterprise Service Management SaaS and Software

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Covid 19: Work remotely from home
Empower digital work

Work safely in times of Corona

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00 Home Office Starter Set IMG
Home Office Quick Starter Set

Set up quickly and securely

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Standard Support

Mo. - Fr., 
08:30 - 17:00

Advanced Support

Mo. - Fr.
07:00 - 20:00

Premium Support

Mo. - So.
00:00 - 24:00 **

Creation and tracking of requests 
via support portal, telephone or e-mail
Deployment of hotfixes
for critical cases
Remote support for
Fault analysis
Access to Matrix42
Service portals
Provision of new
Product releases
Newsletter about new
Product releases
Remote installation of
Updates
 
Matrix42 System Health
Check*
 
Deployment of hotfixes
for non-critical cases
 
20% discount on Matrix42
own trainings
 
Personal support
by Technical Account Manager
  
Support with questions about handling and understanding  
Prioritized fault
editing
  
Consultation before
Product Updates
  
Monitoring the Matrix42
Applications
  
Use of LTSB versions
(long-term maintenance)
  
Round Table - Exchange
with the Matrix42 Product Management