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Matrix42 Digital Workspace World 2022
Matrix42 Digital Workspace World 2022

The Future Of New Experience​s

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The Forrester WaveTM: Enterprise Service Management, Q4 2021
Forrester Wave: Enterprise Service Management, Q4 2021

Matrix42 Has Been Named a Strong Performer

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Remote Work: Mobile Working from Home, at the Office, or Anywhere Else
Remote Work: The Future Of Work Is Hybrid

Matrix42 Study on New Work Models

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Automated Service Processes
Get Into the Power Zone

Drive better performance and user experience across the enterprise

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Matrix42 Webinar with Pink Elephant: Automated Discovery, Reconciliation & Synchronization
Automated Discovery, Reconciliation & Synchronization

The Three-Legged Stool of Configuration Management

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First Aid Kit to Protect Patient Data
First Aid Kit to Protect Patient Data

Protect patient data intelligently,
Automate IT Security Management

Protect patient data now
Automate Endpoint Security
Security & IT Operations

Give your team what they need to cross the finish line

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ENTERPRISE SERVICE MANAGEMENT

FireScope Secure Discovery and Dependency Mapping (SDDM)


Lack of transparency in a complex infrastructure increases both the risk of failure of important business services and the security risks from unrecognized devices or IT changes. Or it could be that companies want to migrate to the cloud but do not know the dependencies between components. This is where FireScope Secure Discovery and Dependency Mapping (SDDM) comes into play. IT organizations receive a tool to navigate their IT landscape with the following scope of services:


  • Automated capture of the complete IT infrastructure including the mapping of all IT assets to critical business services laid out as a service map 
  • Identification of critical business services and documentation of their composition  
  • Determination of the usage level of IT assets to ensure investments in relevant services only  
  • Changes to the IT landscape and their impact on business services are captured in real time  
  • Automatically update and maintain CMDB data  
  • Accelerate troubleshooting through faster root cause identification of incidents




FireScope Secure Discovery and Dependency Mapping (SDDM)