- in the event of an incident on site, your field service technician has all the details of the job at a glance. Thanks to the integration in the Software Asset and Inventory Management, this includes all devices, applications and services assigned to a user, including assigned contracts, licenses and contact persons.
- When the job is complete, your field service technician doesn't have to return to the service desk; he can immediately take over the next process and is therefore more productive.