IT management tasks are manifold; equally diverse is our solution offering. Thanks to our integrated IT Service and Systems Management products, we can optimally support you in your day-to-day management in the following areas:

• Business Continuity Management: Ensure the availability of important business processes with the ITIL-certified solution Matrix42 Empirum.
• IT Cost Allocation: User and usage driven IT service charges create transparent costs for IT processes and services.
• Inventory: More than just taking count – Inventory provides valuable data for license management and helpdesk tasks
• IT Service Management/ITIL: Service-orientation is not just a theory for Matrix42. It is reflected in the structure and functionality of our ITIL-certified solutions. More about ITIL, configuration management, business continuity, and release management on the following pages..
• License Management: Your license compliance report at a mouse click - and how to get there.
• Asset Management: Get an overview over your software, hardware and peripheral device and keep your data up-to-date.
• Patch Management: Process-oriented and automated distribution and installation of patches.
• Standard & Compliance: Meet defined standards and license agreements – and save costs at the same time.
• Service Level Management: SLA Management is essential to ensure that services are delivered according to what has been agreed. We help you keep your SLAs!
• Contract Management: Make the most out of your contracts and reduce contract-related costs.