Matrix42 Products

 

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IT Commerce Suite
 

Matrix42 IT Commerce Suite

The Matrix42 IT Commerce Suite offers all the components needed for the automated delivery of IT services and the billing of associated charges:

  • Efficient management of your entire IT environment
  • IT service portfolios adjusted to the need of various user groups
  • Automated order and delivery processes with approval workflow
  • Automated cost allocation based on the user pays principle
  • Monitoring of Service Level Agreements
  • Monitoring of License Compliance
  • Powerful reporting for continuous cost monitoring and cost analysis
  • Documented, auditable processes
  • Planning ability through integrated cost plans and trend analysis

Detailed information about the individual modules

  • Matrix42 Service Catalog
    IT shopping in its most beautiful form: IT Web-based shopping cart with optimal integration and automation of service delivery and cost allocation...more
  • Matrix42 Service Office
    Integrated solution for managing your IT contracts, software licenses and hardware assets. For optimal use of resources and maximum transparency...more
  • Matrix42 Service Desk
    Don’t Manage - Solve: Web-based ITIL-V3-certified helpdesk solution for central incident, change and problem management with fast, automated processes...more
  • Matrix42 Client Lifecycle Management - Empirum
    Matrix42 Empirum for successful Client Lifecycle Management. With the modules OS Installer, Inventory, Software Management, Personal Backup and Remote Control Empirum ensures the complete automation of your IT services....more
  • Matrix42 Easy Recovery
    Matrix42 Easy Recovery ensures the fast restore of corporate IT infrastructures after an outage; therefore increasing your employees’ productivity and helping achieve long-term cost savings...more