Matrix42 Mobile IT Service Management
The Matrix42 iPhone App delivers the power of Matrix42 Service Management at your users' fingertips, anytime and anywhere. It provides a simple, intuitive interface for end users to access your service catalog, place orders, submit help desk tickets, check the real-time status of orders and tickets, view company news and browse the company address book - all from the convenience of their iPhones.
Key Features
- Mobile Service Desk:
Browse the Knowledgebase, create new tickets, track progress, view all open tickets and rate service quality. - Mobile Service Catalog:
Browse all available services, get mobile access to your workplace, track open orders and provide transparency into all service-related costs and dependencies. - Company News:
Get the latest company news and announcements delivered to your iPhone, integrate RSS feeds and forward announcements via email. - Company Contacts:
Search the company address book and save contacts to your local address book.
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